Tustin, California, United States · On-site
$21/hr
Job Title: Customer Care Specialist Reports to: Customer Service Supervisor Location: Tustin, CA Company: JustFoodForDogs, LLC Job Type: Full-time, Non-Exempt About JustFoodForDogs: JustFoodForDogs, the #1 vet recommende…
Skills: Customer Service, Verbal Communication, Written Communication, Problem Solving, Attention To Detail
Costa Mesa, California, United States · On-site
$19/hr
Job Title: Nutrition Sales Consultant Reports to: General Manager Location: Costa Mesa, CA Company: JustFoodForDogs, LLC Job Type: Part-time, Non-Exempt Job Summary Pack leaders wanted! At JustFoodForDogs, our mission is…
Skills: Consultative Sales, Pet Nutrition, Customer Relationship Management, Merchandising, Inventory Management
Huntington Beach, California, United States · On-site
$18/hr–$19/hr
Job Title: Nutrition Sales Consultant Reports to: General Manager Location: Huntington Beach, CA Company: JustFoodForDogs, LLC Job Type: Part-time, Non-Exempt Job Summary Pack leaders wanted! At JustFoodForDogs, our miss…
Skills: Consultative Sales, Pet Nutrition, Customer Relationship Management, Merchandising, Inventory Management
Rancho Mirage, California, United States · On-site
$19/hr
Job Title: Nutrition Sales Consultant Reports to: General Manager Location: Rancho Mirage, CA Company: JustFoodForDogs, LLC Job Type: Part-time, Non-Exempt Job Summary Pack leaders wanted! At JustFoodForDogs, our mission…
Skills: Consultative Sales, Pet Nutrition, Customer Relationship Management, Merchandising, Inventory Management
Wilmette, Illinois, United States · On-site
$17/hr–$17/hr
Job Title: Nutrition Sales Consultant Reports to: General Manager Location: Wilmette, IL Company: JustFoodForDogs, LLC Job Type: Part-time, Non-Exempt Job Summary Pack leaders wanted! At JustFoodForDogs, our mission is t…
Skills: Consultative Sales, Pet Nutrition, Customer Relationship Management, Merchandising, Inventory Management
Lake Forest, Illinois, United States · On-site
$17/hr–$17/hr
Job Title: Nutrition Sales Consultant Reports to: General Manager Location: Lake Forest, IL Company: JustFoodForDogs, LLC Job Type: Part-time, Non-Exempt Job Summary Pack leaders wanted! At JustFoodForDogs, our mission i…
Skills: Consultative Sales, Pet Nutrition, Customer Relationship Management, Merchandising, Inventory Management
New York, New York, United States · On-site
$19/hr–$20/hr
Job Title: Production Associate Reporting To: General Manager Location: New York, NY (Union Square Kitchen) Company: JustFoodForDogs LLC Job Type: Part-time, Exempt About JustFoodForDogs: At JustFoodForDogs, we’re …
Skills: Ingredient Preparation, Food Production, Food Safety Compliance, Equipment Maintenance, Batch Documentation
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Act as the primary point of contact for pet parents to resolve issues and provide guidance on products and services. Responsibilities include processing orders, documenting interactions in the CRM, and collaborating with internal teams to ensure a positive customer experience.
Requires at least 2 years of customer service experience and a high school diploma, with a bachelor's degree preferred. Candidates should possess strong communication skills and a passion for pets, with Salesforce experience being a plus.
Job Title: Customer Care Specialist
Reports to: Customer Service Supervisor
Location: Tustin, CA
Company: JustFoodForDogs, LLC
Job Type: Full-time, Non-Exempt
About JustFoodForDogs:
JustFoodForDogs, the #1 vet recommended fresh food for dogs, is dedicated to helping pets live longer, healthier lives through real, whole-food nutrition. Founded in 2010, JustFoodForDogs revolutionized the fresh whole food movement for dogs when it opened the first open-to-the-public kitchen cooking food for dogs. All of our recipes are formulated by veterinarians and made with 100% human-grade ingredients. Today, consumers can find JustFoodForDogs at JustFoodForDogs retail locations, their favorite retailers and on-line at JustFoodForDogs.com. The company’s offerings include daily meals, shelf-stable products, supplements, and treats. To learn more about JustFoodForDogs, visit JustFoodForDogs.com
We're looking for a Customer Service Specialist who loves helping people and has a passion for pets. In this role, you'll be the primary point of contact for pet parents, answering questions, resolving issues, and providing guidance on our products and services.
The ideal candidate is friendly, organized, solutions-oriented, and enjoys creating positive customer experiences.
Tenets of the Pack (Company Values)
Live Our Mission – We believe this is more than a job. It’s a cause.
Be a Team Player – We put company goals and success first.
Maintain a Positive Attitude – We bring energy, enthusiasm, and drive to everything we do.
Deliver Results – We play to win.
JUSTFOODFORDOGS is an Equal Opportunity Employer.
JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.
#1 Vet-Recommended Fresh Food for Dogs.
“Our love for dogs is truly the guide upon which we base our product and business.” - Shawn Buckley It all starts with nutrition. The single most important element to a dog's life,(after he has found the love of his family) is his daily diet. The food you put in your dog's body, more than anything else, will determine his future health, happiness, energy level and perhaps even his vet bills. 100% of the ingredients we use to make JustFoodForDogs are certified for human consumption by the USDA. All of our dog recipes are cooked at minimum levels in our own kitchens in Newport Beach and West Hollywood, California. They are not a 'factory' or a 'plant' certified to make dog food but kitchens that have never seen the presence of even one 'feed quality' ingredient - ever. This method is much more hands on, it takes longer and costs more but it retains the nutritional value of the ingredients and in our view, makes JustFoodForDogs the best food in the world for your dog.
Offices: 1787 Flight Way, Tustin, California 92782, US · 7870 Santa Monica Blvd., West Hollywood, CA 90046, US · 103 E 17th St, Costa Mesa, California 92627, US · 13900 Ventura Blvd., Sherman Oaks, CA 91423, US · 1605 N Sepulveda Blvd, Manhattan Beach, California 90266, US
#1 Vet-Recommended Fresh Food for Dogs.
“Our love for dogs is truly the guide upon which we base our product and business.” - Shawn Buckley It all starts with nutrition. The single most important element to a dog's life,(after he has found the love of his family) is his daily diet. The food you put in your dog's body, more than anything else, will determine his future health, happiness, energy level and perhaps even his vet bills. 100% of the ingredients we use to make JustFoodForDogs are certified for human consumption by the USDA. All of our dog recipes are cooked at minimum levels in our own kitchens in Newport Beach and West Hollywood, California. They are not a 'factory' or a 'plant' certified to make dog food but kitchens that have never seen the presence of even one 'feed quality' ingredient - ever. This method is much more hands on, it takes longer and costs more but it retains the nutritional value of the ingredients and in our view, makes JustFoodForDogs the best food in the world for your dog.
Offices: 1787 Flight Way, Tustin, California 92782, US · 7870 Santa Monica Blvd., West Hollywood, CA 90046, US · 103 E 17th St, Costa Mesa, California 92627, US · 13900 Ventura Blvd., Sherman Oaks, CA 91423, US · 1605 N Sepulveda Blvd, Manhattan Beach, California 90266, US
