Menai Bridge, Wales, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
Poole, England, United Kingdom · On-site
$31k–$42k/yr
ABOUT THE ROLE Working on an island, living in a castle with red squirrels at your window sounds like a fantasy but due to the wonderful and unique Brownsea Castle this could be your reality. It’s our place by the sea, o…
Skills: Kitchen Management, Food Safety Compliance, Team Leadership, GP Control, Menu Development
Newbury, England, United Kingdom · On-site
ABOUT THE ROLE As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for cus…
Skills: Communication, Customer Service, Food Hygiene, Stock Management, Health & Safety
St Helier, Jersey · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
Hailsham, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Stock Replenishment, Customer Service, Order Fulfillment, Wastage Reduction, Communication
Cirencester, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
Bishop's Stortford, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Manual Driving, Physical Stamina, Self Motivation
Bracknell, England, United Kingdom · Hybrid
$76k–$121k/yr
ABOUT THE ROLE Waitrose & Partners prides itself on being different. Our intention is to combine the convenience of a supermarket with the expertise and service of a specialist food shop. Add this to our unswerving dedic…
Skills: Commercial Performance Management, People Management, Category Transformation, Strategic Planning, Budget Forecasting
Exeter, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Manual Driving, Physical Stamina, Self Motivation
Hereford, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Communication, Teamwork, Customer Service, Stock Replenishment, Order Fulfillment
Lincoln, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Manual Driving, Physical Stamina, Self Motivation
Banbury, England, United Kingdom · On-site
ABOUT THE ROLE As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate P…
Skills: Stock Replenishment, Customer Service, Order Fulfillment, Communication Skills, Wastage Reduction
Bracknell, England, United Kingdom · Hybrid
$50k–$75k/yr
ABOUT THE ROLE We are looking for a Technical Design Manager to lead the production and maintenance of shopfit standards, schedules, and technical drawings across all Waitrose formats. You will be the authoritative point…
Skills: Technical Design, Shopfitting Standards, AutoCAD, REVIT, Project Management
United Kingdom · On-site
$32k–$43k/yr
ABOUT THE ROLE As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and instal…
Skills: Installation, 7.5-tonne Vehicle Driving, Customer Service, Manual C1 Driving Licence, DCPC
Stirling, Scotland, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Driving, Self-Motivation, Adaptability
Nailsea, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Manual Driving, Physical Stamina, Self Motivation
United Kingdom · On-site
$35k–$47k/yr
ABOUT THE ROLE As one of our Technician Specialists, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and installing the products they love into their homes …
Skills: 7.5T Vehicle Driving, Product Installation, Customer Service, Coaching and Mentoring, Heavy Lifting
Wilmslow, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Manual Driving, Physical Stamina, Self Motivation
Walton-le-Dale, England, United Kingdom · On-site
$32k–$46k/yr
ABOUT THE ROLE Do you enjoy leading and developing a team? Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you. In addition to your contractual pa…
Skills: Team Leadership, Customer Service, Shop Management, Operational Efficiency, Merchandising
Witney, England, United Kingdom · On-site
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate P…
Skills: Customer Service, Time Management, Driving, Self-Motivation, Adaptability
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The role involves maintaining store operations through stock replenishment, fulfilling online and on-demand customer orders, and reducing wastage. Additionally, the assistant provides high-quality customer service and supports various shop-keeping tasks including checkout and Click & Collect management.
Applicants must be at least 18 years old and possess strong communication skills to work effectively within a team. Experience in customer-facing roles and an interest in food and drink trends are desirable.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date:
June 30, 2026
Pay:
Contract Type:
Hours of Work:
Job Level:
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Working in the Partnership comes with a difference, the Partner difference. #WeAllOwnIt #DrivenByPurpose
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focussed on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference, and we all own it. Visit www.jlpjobs.com directly to view our current opportunities.
Offices: Carlisle Place, London, England SW1P 1BX, GB
Working in the Partnership comes with a difference, the Partner difference. #WeAllOwnIt #DrivenByPurpose
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focussed on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference, and we all own it. Visit www.jlpjobs.com directly to view our current opportunities.
Offices: Carlisle Place, London, England SW1P 1BX, GB
