Pasadena, California, United States · On-site
$123k–$127k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Systems administration, Windows server management, Linux server management, Technical support, Hardware installation
Pasadena, California, United States · On-site
$127k–$144k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Software Quality Assurance, C, C++, Java, Python
Pasadena, California, United States · On-site
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Thermal Modeling, Infrared Survey Science, Quantitative Data Analysis, Scientific Programming, Asteroid Population Studies
Pasadena, California, United States · On-site
$145k–$181k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Gravitational-Wave Data Analysis, Algorithm Development, Astrophysical Modeling, Machine Learning, Data Science
Pasadena, California, United States · On-site
$90k–$115k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Multimodal Transport, Hazmat Handling, EAR/ITAR Export Controls, Carrier Management, Customs Clearance
United States · On-site
$133k–$159k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Contract management, Federal Acquisition Regulations, Negotiation, Compliance, Risk mitigation
Pasadena, California, United States · On-site
$105k–$125k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Proposal pricing, Cost estimating, Government contracting, FAR, Project life cycles
Pasadena, California, United States · On-site
$84k–$102k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Contract Management, Task Order Administration, FAR Compliance, Risk Mitigation, Stakeholder Coordination
Pasadena, California, United States · On-site
$133k–$159k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Contract management, Negotiation, Compliance, Risk mitigation, Strategic oversight
Pasadena, California, United States · On-site
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Petrography, Mineralogy, Petrology, Geochemistry, SEM
United States · On-site
$105k–$125k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Proposal pricing, Cost estimating, Government contracting, FAR, Project life cycles
United States · On-site
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Cloud microphysics, Atmospheric remote sensing, Radar remote sensing, Bayesian inverse methods, Python
Pasadena, California, United States · On-site
$87k–$122k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Financial Planning, Budget Development, Data Analysis, Workforce Analysis, Human Resources
Pasadena, California, United States · On-site
$87k–$122k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Financial Planning, Budget Development, Workforce Analysis, Human Resources, Facilities Management
Pasadena, California, United States · On-site
$146k–$175k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Electrical Design Review, QA/QC, NFPA 70/NEC Compliance, California Electrical Code, Bluebeam
United States · On-site
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Low-thrust trajectory optimization, Spacecraft mission design, Numerical optimization, Orbital mechanics, Python
Pasadena, California, United States · On-site
$84k–$101k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Financial Modeling, Budget Formulation, SQL, Excel, Data Analysis
Pasadena, California, United States · On-site
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Cloud microphysics, Atmospheric remote sensing, Radar remote sensing, Bayesian inverse methods, Python
Pasadena, California, United States · On-site
$139k–$174k/yr
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Financial Accounting, Cash Management, GAAP, Oracle Financial Systems, Team Leadership
Pasadena, California, United States · On-site
Job Details New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided g…
Skills: Low-thrust trajectory optimization, Spacecraft mission design, Numerical optimization, Orbital mechanics, Python
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Provide operational support for Windows and Linux servers, including installation, configuration, and troubleshooting of hardware and software. Manage IT system infrastructure while ensuring compliance with cybersecurity requirements and providing effective end-user support.
Requires a bachelor's degree with 3 years of experience or a master's degree with 1 year of experience in systems administration. Must hold an active TS/SCI clearance and an IAT Level II/III or IAM Level I/II/III 8140 Cyber Workforce Management Certification.
New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.
Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.
JPL is seeking a Systems Administrator II to join the Enterprise IT Special Programs Office in support of JPL’s National Programs Office. As part of the IT Special Programs team, the candidate will provide daily operational support for highly available Windows and Linux servers, systems, and platforms to solve a wide array of customer needs and enable projects to perform and deliver on milestones and deadlines.
The Systems Administrator II is responsible for providing effective and friendly end-user support, installation and configuration, operation, and troubleshooting of hardware, software, and related infrastructure. This individual also participates in technical research and development to enable continuing innovation within the infrastructure, and ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values as well as sponsor and cybersecurity requirements. Candidates must be self-starters and able to work through complex problems to help customers continue to operate.
Responsibilities:
Provide primary technical support for end users operating information technology assets in the classified environment. Duties will include the implementation, troubleshooting, and maintenance of Information Technology (IT) systems, including:
Provide IT support in a heterogeneous environment (Windows and Linux) with a strong focus on problem resolution and customer service.
Coordinate and execute equipment delivery and installation (requires the ability to comfortably lift and carry up to 50 lbs.).
Possess strong, in-person customer service skills and excellent communication skills, both written and verbal, to resolve customer problems.
Demonstrate persistence in working Tier 1 customer service issues until resolved.
Work a help desk ticketing system, maintaining records, and regularly updating them.
Identify and report recurring incidents, recognizing patterns of problems, and escalating them for appropriate resolution.
Develop and maintain both user and technical manuals or guidelines.
Provide support in a secure, sensitive environment for both physical equipment and digital troubleshooting.
Assist in training or provide guidance and direction to staff.
Manage the IT system infrastructure and any processes related to these systems.
Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all client, server, storage, and network devices.
Configure and manage Windows and Linux operating systems; install and load operating system software; troubleshoot and maintain system integrity; configure network components; and implement operating system enhancements to improve reliability and performance.
Ensure compliance with regulations and government sponsor security requirements through familiarity with IT security and related technologies.
Work on-site in a collaborative team environment with internal and external co-workers.
Required Qualifications:
Typically requires a bachelor’s with 3 years of related experience of systems administration experience in mid-to-large environments, preferably within the U.S. military or intelligence community; or a master’s degree with 1 year of related experience.
A minimum of 1 year of systems administration experience in mid-to-large environments, preferably within the U.S. military or intelligence community.
Must have a current IAT Level II/III or IAM Level I/II/III 8140 Cyber Workforce Management Certification (e.g., Security+, CASP+, Cloud+, CISSP).
Candidate must have an active TS/SCI clearance. A current Counter-Intelligence (CI) Polygraph is highly desired, and candidates must be willing to submit to a CI Polygraph.
Candidates may be required to:
Respond to after-hours requests as required in a 24/7 environment.
Work non-standard hours, including early mornings, evenings, weeknights, or weekends as needed.
Preferred Qualifications:
Supported Windows or Linux VMs, workstations, and servers.
Worked in heterogeneous computing environments.
Installed and configured Windows and Linux servers and workstations for both development and operational environments.
Worked with storage environments, large data storage pools, and related hardware.
Provide systems administration support to scientists, engineers, and/or military personnel.
Ability to juggle multiple responsibilities effectively.
Familiarity with environments employing configuration management and/or configuration control measures.
Ability to write detailed instructions and documentation regarding systems administration activities.
Supported computing or networking systems in challenging environments with high-stakes outcomes.
Supported senior officers in U.S. military services or Federal agencies.
JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together. For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date.
For further benefits information click Benefits and Perks
The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate’s job related skills, experience, knowledge, and relevant education/training.
The typical full time equivalent annual hiring range for this job in Pasadena, California.
$122,720 - $126,672JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.
In addition, JPL is a VEVRAA Federal Contractor.
Pay Transparency Nondiscrimination Provision
The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are U.S. Citizens, Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.
Advancing science and discovery for the nation through NASA robotic missions exploring Earth and space.
Founded in 1936, NASA's Jet Propulsion Laboratory is a federally funded research and development center managed for NASA by the California Institute of Technology (Caltech). For nearly nine decades, JPL has helped define the frontier of exploration. The laboratory developed America's first Earth-orbiting science satellite, built the first successful interplanetary spacecraft, and pioneered robotic exploration across the solar system. These achievements helped establish U.S. leadership in space and laid the foundation for generations of scientific discovery. Today, on behalf of NASA and the nation, JPL advances science and innovation through robotic missions that explore Earth, the solar system, and the universe. Our engineers, scientists, technologists, and mission teams continue to push the boundaries of exploration while addressing scientific and technical challenges of national significance. We Dare Mighty Things. Visit http://jpl.jobs to explore our career opportunities.
Offices: NASA Jet Propulsion Laboratory (JPL), Pasadena, CA 91109, US
Advancing science and discovery for the nation through NASA robotic missions exploring Earth and space.
Founded in 1936, NASA's Jet Propulsion Laboratory is a federally funded research and development center managed for NASA by the California Institute of Technology (Caltech). For nearly nine decades, JPL has helped define the frontier of exploration. The laboratory developed America's first Earth-orbiting science satellite, built the first successful interplanetary spacecraft, and pioneered robotic exploration across the solar system. These achievements helped establish U.S. leadership in space and laid the foundation for generations of scientific discovery. Today, on behalf of NASA and the nation, JPL advances science and innovation through robotic missions that explore Earth, the solar system, and the universe. Our engineers, scientists, technologists, and mission teams continue to push the boundaries of exploration while addressing scientific and technical challenges of national significance. We Dare Mighty Things. Visit http://jpl.jobs to explore our career opportunities.
Offices: NASA Jet Propulsion Laboratory (JPL), Pasadena, CA 91109, US
