Woodcrest, Delaware, United States · On-site
$17/hr–$22/hr
Job Details Central Scheduling Representative Full Time Monday - Friday Hours will fall between the hours of 8am and 5pm. Job Description Handles access related requests for patients and families utilizing an automated c…
Skills: Customer service, Data entry, Medical terminology, Electronic medical record, Scheduling
Philadelphia, Pennsylvania, United States · On-site
Job Details With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that values the uniqueness of each individual and addresses the physical, psychological, emotion…
Skills: Patient care, Nursing process, Telemetry, Medication administration, Patient assessment
Gloucester, New Jersey, United States · On-site
$17/hr–$22/hr
Job Details Reporting to the Supervisor of Food Service and with guidance and input from the Lead Food Service Associate, the Food Service Associate is responsible for patient meal and food service to ensure the patient …
Skills: Food service, Patient meal service, Sanitation, Food safety, Food preparation
Philadelphia, Pennsylvania, United States · On-site
Job Details Full Time 32 hours weekly-Weekend Plan-8p-8a Friday, Sat and Sunday. Job Description Job Summary The Radiology Technologist performs x-ray scans of patient's internal anatomy to aid physicians in diagnosing i…
Skills: Radiology, X-ray, Diagnostic imaging, Patient care, Radiation safety
Philadelphia, Pennsylvania, United States · On-site
Job Details Job Description Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 1020 Locust Street, Philadelphia, Pennsylvania, U…
Skills: Research, Clinical care, Data collection, Laboratory techniques, Documentation
Camden County, New Jersey, United States · On-site
$17/hr–$20/hr
Job Details Patient Transport Associate - Cherry Hill - Rotating Schedule Per Diem Job Description BLS from the American Heart Association REQUIRED Weekends and Holidays REQUIRED The Patient Transport Associate is respon…
Skills: Patient transport, BLS certification, Wheelchair operation, Stretcher operation, Patient safety
Montgomery County, Pennsylvania, United States · On-site
Job Details The Medical Assistant assists physicians as they assess, examine and treat patients. Responsibilities include patient flow management and various diagnostic procedures such as EKGs, phlebotomy, injections and…
Skills: Patient flow management, EKG, Phlebotomy, Injections, Vital signs monitoring
Philadelphia, Pennsylvania, United States · On-site
Job Details RN FT R 10 Pavilion Med/Surg/Tele Center City Job Description Summary With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that values the uniqueness…
Skills: Nursing process, Patient assessment, Medication administration, Discharge planning, Evidence-based practice
Philadelphia, Pennsylvania, United States · On-site
Job Details Works independently. Conducts clinical trials from startup to closeout, including protocol coordination (screening, recruiting, enrolling, consenting), feasibility planning, data management, biological specim…
Skills: Clinical trials, Protocol coordination, Feasibility planning, Data management, Biological specimen management
Woodcrest, Delaware, United States · On-site
Job Details The Director of Operations Primary Care & Ambulatory Physician Practices - JMG oversees the operational activities across multiple ambulatory practices within the Jefferson Medical Group (JMG). The director i…
Skills: Operations management, Strategic planning, Financial management, Budgeting, Project management
Philadelphia, Pennsylvania, United States · On-site
Job Details Reporting to the Supervisor of Food Service and with guidance and input from the Lead Food Service Associate, the Food Service Associate is responsible for patient meal and food service to ensure the patient …
Skills: Food service, Patient meal service, Sanitation, Food safety, Stock management
Camden County, New Jersey, United States · On-site
$17/hr–$21/hr
Job Details Patient Transport Associate - Cherry Hill - Part Time Rotating Job Description BLS from the American Heart Association REQUIRED Weekends and Holidays REQUIRED The Patient Transport Associate is responsible fo…
Skills: Patient transport, Wheelchair operation, Stretcher operation, Patient safety, Infection control
Philadelphia, Pennsylvania, United States · On-site
Job Details The Lead Patient Services Associate (PSA) enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/departme…
Skills: Patient services, Insurance verification, Referral management, Patient scheduling, EPIC
Montgomery County, Pennsylvania, United States · On-site
Job Details FT 32 hours weekly. Breast Ultrasound experience required. Join the mission of Improving Lives as a Ultrasound Technologist at Jefferson Health. With more than 42,000 employees, were the second largest employ…
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Philadelphia, Pennsylvania, United States · On-site
Job Details Acquire proficiency in 3D electron microscopy (EM) specimen handling and preparation for data acquisition as well as in setting up the data acquisition using transmission electron microscope (TEM, tilt-angle …
Skills: 3D electron microscopy, TEM, FIB-SEM, Image stack optimization, Distortion correction
Philadelphia, Pennsylvania, United States · On-site
Job Details With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that values the uniqueness of each individual and addresses the physical, psychological, emotion…
Skills: Patient assessment, Medication administration, Discharge planning, Evidence-based practice, Clinical judgment
Philadelphia, Pennsylvania, United States · On-site
Job Details Responsibilities: The College of Humanities and Sciences is seeking part-time instructors for courses in the areas listed below. Instructors should be dynamic and experienced teachers who apply active student…
Skills: Teaching, Active student-learning methods, Problem-solving, Attention to detail, Student engagement
Camden County, New Jersey, United States · On-site
Job Details The Director of Operations of Ambulatory Specialty & Surgical Care - JMG oversees the operational activities across multiple ambulatory practices within the Jefferson Medical Group (JMG). The director is simu…
Skills: Ambulatory operations, Strategic planning, Financial management, Operational excellence, Project management
Camden County, New Jersey, United States · On-site
$17/hr–$21/hr
Job Details Schedule: 11:30AM-8PM, Rotating days, weekends included Onsite: Stratford, NJ Job Description General Summary: The Guest Services Coordinator acts as the primary visitation representative for hospital patient…
Skills: Customer service, Communication, Relationship building, Teamwork, Multitasking
Bucks County, Pennsylvania, United States · On-site
Job Details With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed cli…
Skills: Patient care, Medical terminology, Basic life support, Communication, Interprofessional collaboration
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The Central Scheduling Representative manages patient access by scheduling appointments and registering patients using automated call distribution software. They ensure accurate data collection and insurance verification while providing high-quality customer service to a diverse patient population.
Candidates should be proficient in computer use with a typing speed of 35 wpm and possess knowledge of medical terminology. A high school diploma or equivalent is preferred, along with previous related experience.
Handles access related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our commitment to service excellence with a focus on first call resolution, registration accuracy and ease of access to all Jefferson Health services. Utilizing an advanced telephony platform, scheduling management system and care team communication tools, Central Schedulers demonstrate a commitment to service, follow-through and resolution to a large and diverse patient population. Central schedulers are required to consistently demonstrate accuracy of data collection and entry, critical thinking skills, solution-oriented interactions and the highest level of customer service.
1. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
2. Schedule patient appointments and register patient across the Jefferson Health System in accordance with established clinical and insurance requirements to improve access and care coordination
3. Utilize Electronic Medical Record (EMR) to complete scheduling and registration, confirm appointments, obtain and/or verify demographic information, obtain and/or verify insurance benefit eligibility, answer inquiries and resolve user issues in accordance with established protocols to ensure patient safety, compliance and departmental policies and procedures.
4. Coordinate orders, referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. Assure regulatory and compliance requirements following local payor coverage determinations.
5. Utilize central scheduling telephony software to efficiently handle assigned call volume or digital requests
6. Maintain qualitative and quantitative individual and team performance targets.
Required Knowledge, Skills, and Abilities: Proficient in the use of computers. Type 35 wpm. Knowledge of medical terminology and medical terminology used by insurance and managed care health plans. Bilingual skills a plus.
HS Diploma or equivalent preferred; Previous related experience preferred
The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.
Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.)
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
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Complete coverage at every stage. Your health is a lifelong journey. We provide comprehensive coverage to meet your changing needs. Through Jefferson Health Plans and Health Partners Plans, we offer some of the most high-quality, affordable health plans in the region.
Complete coverage at every stage. Your health is a lifelong journey. We provide comprehensive coverage to meet your changing needs. Through Jefferson Health Plans and Health Partners Plans, we offer some of the most high-quality, affordable health plans in the region.
