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The Service Manager oversees the maintenance team to ensure high-quality repairs and efficient service across plumbing, electrical, and HVAC systems. They are responsible for managing maintenance strategies, budget compliance, and fostering strong relationships with residents and staff.
Requirements
Candidates must have at least 2 years of experience in property maintenance and hold EPA Type I and II certifications. A valid driver's license and the ability to perform physical tasks such as lifting up to 80 lbs are required.
Full job description
Job DetailsJob Location: Villages at Spring Hill - Spring Hill, TN 37174Position Type: Full TimeJob Title: Service Manager
About IRT Living
Villages at Spring Hill Apartments is a vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place—it's where lives unfold. We’re equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.
Opportunity Overview
As a Service Manager, you’ll oversee a team of technicians, ensuring high-quality service and timely repairs across plumbing, electrical, HVAC, and more. You’ll serve as a key resource for residents and staff, building strong relationships while maintaining a professional, team-oriented environment. This is a great opportunity to apply your trade expertise in a fast-paced, stable setting with a growing company that values leadership, customer service, and collaboration.
Your Day-To-Day
Collaborate with Community and Regional Managers on maintenance strategies and initiatives Lead, train, and support the service team to ensure top performance Prioritize and delegate work orders for timely, efficient completion Set the standard by assisting with troubleshooting and service requests Ensure budget compliance while delivering exceptional service and resident satisfaction
Why You’ll Love Working Here
Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success. Growth Opportunities: Ongoing development programs to support your career advancement. Recognition & Appreciation: We celebrate individual and team achievements through various initiatives. Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future. Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards. Employee Ownership: Stock awards within your first year of employment. Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).
QualificationsWhat We’re Looking For
At least 2 years of experience in property maintenance or a related field EPA Type I and II certifications required; CPO preferred Physically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs. Professional appearance with strong communication and customer service skills Valid driver’s license required Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
Related keywords
Property maintenanceEPA Type IEPA Type IICPOPlumbingElectricalHVACMulti-familyReal estateBudgetingTeam leadershipCustomer serviceTroubleshootingWork ordersMaintenance management