Madison, Wisconsin, United States · On-site
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Customer Service, Merchandising, Inventory Management, Product Education, Stocking
Ames, Iowa, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Retail management, Customer service, Team leadership, Inventory management, Sales analysis
Marshall, Minnesota, United States · On-site
$11/hr–$14/hr
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Communication, Reservation management, Seating coordination, Menu knowledge
Dubuque, Iowa, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Food safety, Sanitation, Cash handling, Arithmetic
Springfield, Missouri, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Food safety, Delivery coordination, Sanitation procedures, Problem solving
Ankeny, Iowa, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: E-commerce management, Team leadership, Customer service, Order fulfillment, Inventory management
Mission, Kansas, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Cash handling, Point of sale operation, Arithmetic, Communication
Marshall, Minnesota, United States · On-site
$11/hr–$14/hr
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Food safety, Cash handling, Food preparation, Teamwork
Madison, Wisconsin, United States · On-site
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Customer service, Food preparation, Sanitation, Basic math, Inventory management
Springfield, Missouri, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Team leadership, Production scheduling, Inventory management, Staff training
Spencer, Iowa, United States · On-site
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Customer service, Food safety, Sanitation, Cash handling, Communication
Spencer, Iowa, United States · On-site
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Customer service, Food safety, Dishwashing, Cleaning, Teamwork
Plymouth, Minnesota, United States · On-site
$13/hr–$16/hr
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Skills: Customer service, Merchandise rotation, Inventory management, Stocking, Arithmetic calculations
Humboldt, Iowa, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Delivery, Vehicle maintenance, Communication, Interpersonal skills
Janesville, Wisconsin, United States · On-site
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Skills: Customer service, Communication, Packaging, Cleaning, Stocking
Humboldt, Iowa, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Merchandising, Inventory management, Product education, Stocking
Humboldt, Iowa, United States · On-site
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Cash handling, Stocking, Inventory management, Arithmetic
Springfield, Missouri, United States · On-site
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Cake decorating, Customer service, Production scheduling, Inventory management, Team leadership
Sioux City, Iowa, United States · On-site
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Skills: Customer service, Merchandising, Inventory management, Stocking, Product rotation
Peoria, Illinois, United States · On-site
$16/hr–$20/hr
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Team leadership, Staff supervision, Inventory management, Scheduling
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Provides prompt, efficient, and friendly customer service while educating customers about wine and spirits products. Maintains department quality standards by rotating, facing, and replenishing merchandise while ensuring a clean and safe environment.
Must be at least 18 years old and capable of lifting up to 50 pounds. Requires six months to one year of related work experience and the ability to follow detailed verbal or written instructions.
Additional Considerations (if any):
Must be 18+Job Title: Wine & Spirits Clerk
Department: Wine & Spirits
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service. Educates customers about products. Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Wine & Spirits Department Manager
Positions that Report to you: None
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they’re looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Educates customers about products.
Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
Checks in product, puts product away, and may review invoices.
Maintains displays in the department and throughout the store.
Understands and follows local, state, and company policies on sales of tobacco and liquor.
Removes trash in a timely manner.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Orders product at supervisor’s request.
Assists with inventory as requested.
Builds displays as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
No education requirement.
Over six months up to one year of similar or related work experience.
Physical Requirements:
Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is occasionally exposed to dirt, cleaning solvents and equipment movement hazards. There is exposure to temperature extremes and dampness. This is a fast paced work environment with significant pressure.
Equipment Used to Perform Job:
Two wheeler, cash register, pallet jack, box cutter, feather duster, and telephone.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, federal/state governmental or regulatory agencies, and the general public.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Where there’s a helpful smile in every aisle.
Hy-Vee, Inc. is an employee-owned corporation operating more than 563 business units across nine Midwestern states with sales of more than $13 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee was recently named the No. 1 grocery store in America by USA TODAY. The company’s more than 75,000 employees provide “A Helpful Smile in Every Aisle” to customers every day.
Offices: 5820 Westown Parkway, West Des Moines, IA 50266, US
Where there’s a helpful smile in every aisle.
Hy-Vee, Inc. is an employee-owned corporation operating more than 563 business units across nine Midwestern states with sales of more than $13 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee was recently named the No. 1 grocery store in America by USA TODAY. The company’s more than 75,000 employees provide “A Helpful Smile in Every Aisle” to customers every day.
Offices: 5820 Westown Parkway, West Des Moines, IA 50266, US
