Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Skills: Customer service, Grocery selection, Communication skills, Interpersonal skills, Problem solving
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Skills: Customer service, Team leadership, Staff supervision, Inventory management, Scheduling
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Team leadership, Customer service, Inventory management, Staff training, Scheduling
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Team leadership, Staff supervision, Inventory management, Scheduling
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Customer service, Floral design, Communication, Math skills, Order fulfillment
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Additional Considerations (if any): Daytime Shifts - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed …
Skills: Customer service, Merchandising, Inventory management, Arithmetic, Communication
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Additional Considerations (if any): Overnight Shifts, Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged…
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Additional Considerations (if any): Daytime Shifts - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed …
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Communication skills, Interpersonal skills, Problem solving, Time management
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engag…
Skills: Customer Service, Team Leadership, Staff Supervision, Inventory Management, Scheduling
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Skills: Customer service, Communication, Reservation management, Seating coordination, Menu knowledge
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting o…
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Part-time
high school
Posted 6d ago
Apply by Aug 21
~40 hrs/week
Responsibilities
The Aisles Online Shopper is responsible for accurately selecting high-quality groceries for online orders and providing prompt, friendly customer service. They must also manage order storage, handle POS transactions, and assist customers with loading items into their vehicles.
Requirements
Candidates should possess good verbal and written communication skills and the ability to work in a fast-paced environment. A high school diploma or equivalent is preferred, and the role requires the physical ability to lift up to 50 pounds.
Full job description
Additional Considerations (if any):
Night & Weekend Shifts Required
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Shopper
Department: Aisles Online
FLSA: Non-Exempt
General Function
Responsible for selecting “the best of the best” products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.
Core Competencies:
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager
Positions that Report to you: None
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: (examples include)
Escorting them to the products they are looking for.
Securing products that are out of reach.
Loading or unloading heavy items.
Making note of and passing along customer suggestions or requests.
Performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.
Accurately selects groceries ordered online by customers.
Selects highest quality produce, meat, and other fresh products.
Selects, scans, and bags items from all temperature zones.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Tenders customer orders through POS and charge the customer’s credit card.
Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer’s arrival.
Ensures products maintain proper temperature through the entire process.
Cart to and place in holding area for pick-up.
Lift, carry, and load groceries into customer vehicle.
Continually monitors incoming online orders to ensure prompt, on-time fulfillment.
Performs other job-related duties and special projects as required.
Education and Experience
High school diploma or equivalent preferred.
Knowledge, Skills, Abilities and Worker Characteristics
Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
Good verbal and written communication skills.
Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
Ability to identify problems, develop and execute solutions.
Must possess the ability to substitute products for customers, upon request and unavailability.
Well organized, able to multi-task, and work in a fast-paced environment.
Ability to work independently and complete daily workload with limited supervision.
Physical Requirements
Visual requirements include: ability to see detail at near range with or without correction.
Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.
Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
Working Conditions
The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.
Hy-Vee, Inc. is an employee-owned corporation operating more than 563 business units across nine Midwestern states with sales of more than $13 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee was recently named the No. 1 grocery store in America by USA TODAY. The company’s more than 75,000 employees provide “A Helpful Smile in Every Aisle” to customers every day.
Offices: 5820 Westown Parkway, West Des Moines, IA 50266, US
Grocery RetailEmployee OwnershipCustomer Service & ExperienceHealth & WellnessCulinary ExpertiseAisles On-LineThe Best at FreshFood Distribution SystemsSustainabilityand Innovation
Hy-Vee, Inc. is an employee-owned corporation operating more than 563 business units across nine Midwestern states with sales of more than $13 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee was recently named the No. 1 grocery store in America by USA TODAY. The company’s more than 75,000 employees provide “A Helpful Smile in Every Aisle” to customers every day.
Offices: 5820 Westown Parkway, West Des Moines, IA 50266, US
Grocery RetailEmployee OwnershipCustomer Service & ExperienceHealth & WellnessCulinary ExpertiseAisles On-LineThe Best at FreshFood Distribution SystemsSustainabilityand Innovation