About the role As our Hard Surface Coordinator, you’ll play a critical role in ensuring that every tile, vinyl, and hardwood installation project runs smoothly from the moment it’s sold to the day it’s complete. You’ll s…
Skills: Hard surface flooring, Installation coordination, Purchasing, Labor quoting, Order management
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$55k–$65k/yr
Full-time
Posted 4d ago
~40 hrs/week
Responsibilities
The Hard Surface Coordinator manages the operational flow of flooring projects, including labor quoting, material purchasing, and order accuracy. They serve as the primary liaison between sales, estimation, subcontractors, and warehouse teams to ensure successful project installations.
Requirements
Candidates must have 3+ years of experience in hard surface flooring operations, installation, or purchasing. Proficiency in ERP systems like RFMS and Microsoft Office is required, along with strong organizational and communication skills.
Full job description
About the role
As our Hard Surface Coordinator, you’ll play a critical role in ensuring that every tile, vinyl, and hardwood installation project runs smoothly from the moment it’s sold to the day it’s complete. You’ll serve as the operational hub between our sales, estimation, and subcontractor teams – managing purchasing, reviewing orders for accuracy, coordinating with subcontractors, and ensuring an exceptional experience for our customers.
This role is based full-time at our Chicago warehouse. You’ll report to our Installation Manager and work closely with our installation management and warehouse teams.
What you'll do
Labor quoting: Solicit and confirm labor quotes for hard surface installations and communicate details to the sales team.
Order review: Reviewsold hard surface orders, confirm details with sales and estimation, and proactively resolve potential issues before installation.
Purchasing: Manage materials purchasing for sold hard surface orders, including claims when material arrives damaged.
Material coordination: Monitor incoming materials, verify accuracy, and ensure all products are received, staged, and ready for installation in coordination with warehouse staff.
Scheduling: Coordinate with subcontractors and customers to schedule hard surface installations.
Issue resolution: Collaborate with installation management leadership and subcontractors to address escalations or jobsite issues.
Who we're looking for
Technical expertise: You geek out over hard surface products and installation details.
Tech-savvy: You pick up on new technology and systems quickly.
Detail oriented: Younotice when things don’t reconcile or meet the needs of the job.
Problem solver: You jump on opportunities to solve problems and work fast to make things right.
Organized: You balance multiple priorities in a fast-paced environment with poise.
Communicator: You build trust across sales, subcontractors, and customers through clear, respectful communication
Qualifications
3+ years of experience in hard surface flooring, installation, purchasing, or related operations roles (tile, hardwood, vinyl, or similar)
Strong working knowledge of flooring materials or installation processes
Experience with ERP systems (RFMS or similar) preferred
Proficiency in Microsoft Office and general digital workflow tools
Ability to work full-time, on-site at our Chicago warehouse
Related keywords
Hard surfaceFlooringTileVinylHardwoodInstallationPurchasingLabor quotingERPRFMSMicrosoft OfficeWarehouseLogisticsOperationsSubcontractor managementOrder processing
Chicago's leading flooring, kitchen and bath showroom. Family operated and owned for 50+ years
Industry
Retail
Company size
11-50 employees
Founded
1970
Headquarters
Chicago, IL
LinkedIn followers
333
Home Carpet One is a family-owned and operated flooring specialty store based in Chicago, Illinois. Its a one-stop shop that provides high quality carpets, tiles, stones, hardwood, vinyl, laminate, rugs and flooring solutions. The business focuses on solving the flooring needs of its long-term customers in the Chicago area.
Home Carpet One understands the importance of building successful client relationships by providing memorable service and overall product value. Uniquely, Home Carpet One focuses on making luxury affordable by importing natural stone, porcelain tile, ceramic tile, wool and synthetic carpeting as well as hardwood and vinyl. This allows our customers to enjoy terrific values and immediate delivery on better products than are typically kept in stock by flooring dealers.
Offices: 3071 North Lincoln Ave, Chicago, IL 60657, US
Chicago's leading flooring, kitchen and bath showroom. Family operated and owned for 50+ years
Industry
Retail
Company size
11-50 employees
Founded
1970
Headquarters
Chicago, IL
LinkedIn followers
333
Home Carpet One is a family-owned and operated flooring specialty store based in Chicago, Illinois. Its a one-stop shop that provides high quality carpets, tiles, stones, hardwood, vinyl, laminate, rugs and flooring solutions. The business focuses on solving the flooring needs of its long-term customers in the Chicago area.
Home Carpet One understands the importance of building successful client relationships by providing memorable service and overall product value. Uniquely, Home Carpet One focuses on making luxury affordable by importing natural stone, porcelain tile, ceramic tile, wool and synthetic carpeting as well as hardwood and vinyl. This allows our customers to enjoy terrific values and immediate delivery on better products than are typically kept in stock by flooring dealers.
Offices: 3071 North Lincoln Ave, Chicago, IL 60657, US