Stockholm, Sweden · On-site
Job Description WHAT YOU WILL DO As a Workforce Management Expert, you translate labour standards and labour demand into practical, store‑ready workforce plans. You define how many people are needed, in which roles, with…
Skills: Workforce Management, Scheduling Optimisation, Labour Planning, Retail Store Operations, Labour Regulation Compliance
Budapest, Central Hungary, Hungary · On-site
Állás leírása Eladóként kulcsfontosságú szerepet játszol a kiemelkedő vásárlói élmény kialakításában. Köszöntöd és körbevezeted vásárlóinkat üzletünkben, valamint segítesz termékeink prezentálásában. Értékeinkkel összhan…
Skills: Customer Service, Fashion Knowledge, Communication, Creativity, Teamwork
Wil (SG), St. Gallen, Switzerland · On-site
$4k/mo
Unternehmensbeschreibung Stellenbeschreibung WAS DU MACHST Als Sales Advisor bei H&M spielst du eine zentrale Rolle bei der Gestaltung eines einzigartigen Kundenerlebnisses. Das Zusammenspiel von deinem Handeln und unser…
Skills: Customer Service, Fashion Knowledge, Teamwork, German Language (B1), Inventory Management
Amsterdam, North Holland, Netherlands · On-site
Company Description Job Description As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at …
Skills: Customer Service, Communication, Merchandising, Stock Replenishment, Sales
Amsterdam, North Holland, Netherlands · On-site
Company Description Job Description As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at …
Skills: Customer Service, Communication, Merchandising, Stock Replenishment, Sales
Himeji, Japan · On-site
Company Description H&Mグループは、世界規模でファッションブランドとビジネスを展開するグローバル企業です。私たちの目標は、優れたデザイン、手頃な価格、そして環境に 優しい方法を、どれも妥協せずに実現することです。すべての人にファッションを届けることを目指し、カスタマーを第一に考えて行動しています。 共通の文 化と企業理念を持った情熱的で個性あふれるメンバーで働いています。共に協力し、ファッション業界をより多くの人々…
Skills: Customer Service, Fashion Knowledge, Communication Skills, Teamwork, Retail Sales
Himeji, Japan · On-site
Company Description H&Mグループは、世界規模でファッションブランドとビジネスを展開するグローバル企業です。私たちの目標は、優れたデザイン、手頃な価格、そして環境に 優しい方法を、どれも妥協せずに実現することです。すべての人にファッションを届けることを目指し、カスタマーを第一に考えて行動しています。 共通の文 化と企業理念を持った情熱的で個性あふれるメンバーで働いています。共に協力し、ファッション業界をより多くの人々…
Skills: Customer Service, Fashion Knowledge, Communication Skills, Teamwork, Retail Sales
Shizuoka, Japan · On-site
$1k/hr
Job Description 仕事内容 H&Mのセールスアドバイザーとして、お客様が快適にショッピングをお楽しみいただけるようにサポートいたします。笑顔でカスタマーをお迎えし、お探しの 商品を見つけやすいように店内を案内しながら、H＆Mの商品をご紹介します。 当社の理念を大切にし、自身の成長と会社の成長に貢献していきます。 主な業務 •カスタマーが自分に合う商品を選べるよう、ファッションや商品についての知識をわかりやすく伝える。 •H…
Skills: Customer Service, Sales, Inventory Management, Visual Merchandising, Communication Skills
Kuki, Japan · On-site
求人内容 H&Mのセールスアドバイザーとして、お客様が快適にショッピングをお楽しみいただけるようにサポートいたします。笑顔でカスタマーをお迎えし、お探しの商品を見つけやすいように店内を案内しながら、H＆Mの商品をご紹介します。 当社の理念を大切にし、自身の成長と会社の成長に貢献していきます。 主な業務 カスタマーが自分に合う商品を選べるよう、ファッションや商品についての知識をわかりやすく伝える。H＆Mでのお買い物に満足していただけるよう…
Skills: Customer Service, Fashion Styling, Retail Sales, Communication Skills, Teamwork
Kuki, Japan · On-site
求人内容 H&Mのセールスアドバイザーとして、お客様が快適にショッピングをお楽しみいただけるようにサポートいたします。笑顔でカスタマーをお迎えし、お探しの商品を見つけやすいように店内を案内しながら、H＆Mの商品をご紹介します。 当社の理念を大切にし、自身の成長と会社の成長に貢献していきます。 主な業務 カスタマーが自分に合う商品を選べるよう、ファッションや商品についての知識をわかりやすく伝える。H＆Mでのお買い物に満足していただけるよう…
Skills: Customer Service, Fashion Knowledge, Communication Skills, Teamwork, Retail Sales
Sydney, New South Wales, Australia · Hybrid
Job Description WHAT YOU’LL DO As a Loss Prevention & Asset Protection Responsible you will partner with the business to; Develop and execute data-driven Loss Prevention strategies to mitigate risk, reduce shrinkage, a…
Skills: Loss Prevention, Asset Protection, Risk Management, Shrinkage Reduction, Case Management
Himeji, Japan · On-site
Company Description H&Mグループは、世界規模でファッションブランドとビジネスを展開するグローバル企業です。私たちの目標は、優れたデザイン、手頃な価格、そして環境に 優しい方法を、どれも妥協せずに実現することです。すべての人にファッションを届けることを目指し、カスタマーを第一に考えて行動しています。 共通の文 化と企業理念を持った情熱的で個性あふれるメンバーで働いています。共に協力し、ファッション業界をより多くの人々…
Skills: Customer Service, Inventory Management, Visual Merchandising, Communication Skills, Teamwork
Sydney, New South Wales, Australia · Hybrid
Job Description WHAT YOU’LL DO As a Loss Prevention & Asset Protection Responsible you will partner with the business to; Develop and execute data-driven Loss Prevention strategies to mitigate risk, reduce shrinkage, a…
Skills: Loss Prevention, Asset Protection, Risk Management, Shrinkage Reduction, Case Management
Suzuka, Japan · On-site
$1k/hr
求人内容 セールスアドバイザー（H&Mアパレル販売スタッフ）は、ストアの売上と利益に貢献する最高のカスタマーエクスペリエンスを提供する役割を担っています。 セールスアドバイザーとして、常にカスタマーを第一に考え、サポートを提供し、商品やファッションの知識を共有。店舗運営やカーメント（衣類）ケアを通じて、カスタマーが買い物をしやすい環境を整えます。 また、自分の知識やスキルをチームメンバーと共有し、必要な時には助け合いながら、前向きな職…
Skills: Customer Service, Visual Merchandising, Inventory Management, Time Management, Fashion Knowledge
Fort Wayne, Indiana, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer Service, Sales, Fashion Trend Awareness, Visual Merchandising, Inventory Management
Orland Park, Illinois, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer Service, Sales, Fashion Trend Awareness, Visual Merchandising, Inventory Management
Chicago, Illinois, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer Service, Sales, Fashion Knowledge, Visual Merchandising, Inventory Management
Chicago, Illinois, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer Service, Sales, Fashion Knowledge, Visual Merchandising, Inventory Management
Delta, British Columbia, Canada · On-site
$44k–$49k/yr
Job Description About the Role As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes collabor…
Skills: Leadership, Team Management, Sales Analysis, Visual Merchandising, Performance Management
Columbia, Maryland, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer Service, Sales, Fashion Knowledge, Visual Merchandising, Inventory Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves translating labour standards and demand into practical workforce plans and maintaining the global WFM scheduling rulebook. You will define standard rosters, shift templates, and skill logic while partnering with markets to ensure compliance with local labour laws.
Candidates need deep experience in workforce management, scheduling optimisation, and retail store operations. Strong analytical skills, attention to detail, and fluency in English are required to influence cross-functional stakeholders.
As a Workforce Management Expert, you translate labour standards and labour demand into practical, store‑ready workforce plans. You define how many people are needed, in which roles, with which skills and in which shift patterns, ensuring staffing is realistic, compliant, fair and scalable across store formats and markets.
You will work closely with Sales Markets, Labor Standards and Labor Demand teams, Tech and WFM product teams, as well as global Retail Operations and Controlling stakeholders. In this role, you act as a subject‑matter expert and trusted partner across functions.
You are a structured and analytical expert who understands both the logic behind workforce planning and the realities of store operations.
We are looking for people with:
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here
At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
An example of our benefits:
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
This is a permanent position based in Stockholm, please send your CV in English as soon as possible.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
Offices: Årstaängsvägen 13, Stockholm, Stockholm 117 75, SE
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
Offices: Årstaängsvägen 13, Stockholm, Stockholm 117 75, SE
