Mumbai, Maharashtra, India · On-site
Job Description WHAT YOU’LL DO As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what t…
Skills: Customer Service, Fashion Knowledge, Sales, Team Collaboration, Inventory Management
Melbourne, Victoria, Australia · On-site
Job Description As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great T…
Skills: Sales Analysis, Profit Management, Team Leadership, Performance Management, Recruitment
Purmerend, North Holland, Netherlands · On-site
$404/hr–$2k
Functieomschrijving WAT JE GAAT DOEN Als verkoopmedewerker bij H&M speel je een centrale rol in het creëren van een unieke klantervaring. De wisselwerking van jouw acties en onze waarden draagt bij aan jouw eigen succes …
Skills: Customer Service, Fashion Knowledge, Teamwork, Communication, Creativity
Kassel, Hesse, Germany · On-site
Stellenbeschreibung DEINE ROLLE Als Department Manager*in führst, förderst und motivierst du dein Team. Du schaffst eine Atmosphäre, in der Zusammenarbeit und unternehmerisches Denken wichtig sind, sodass sich jedes Team…
Skills: Leadership, Team Coaching, KPI Management, Sales Analysis, Recruitment
Kapolei, Hawaii, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer Service, Sales, Fashion Trend Awareness, Visual Merchandising, Inventory Management
Maastricht, Limburg, Netherlands · On-site
Functieomschrijving WAT JE GAAT DOEN Als Store Manager Trainee word je stap voor stap geïntroduceerd in het leidinggeven aan een winkel. Je leert hoe je een gemotiveerd team aanstuurt, een inspirerende klantbeleving creë…
Skills: Retail Leadership, Team Management, Customer Experience, Sales Analysis, Operational Planning
Nieuwegein, Utrecht, Netherlands · On-site
Functieomschrijving WAT JE GAAT DOEN Als Department Manager geef je leiding aan je team en ondersteun je hen, terwijl je een inclusieve cultuur stimuleert waarin samenwerking en ondernemerschap centraal staan. Je zorgt v…
Skills: Leadership, Retail Management, Operational Planning, Visual Merchandising, Budget Analysis
New York, New York, United States · On-site
Company Description Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look. Job Description As the Sales Ambassador you a…
Skills: Customer Service, Communication, Merchandising, Stock Replenishment, Sales
Kyiv, Ukraine · On-site
Опис вакансії Роль продавця-консультанта може бути веселим і гнучким варіантом додаткового заробітку, з можливістю навчатися та розвиватися, або ж початком професійної кар'єри у великій і динамічній модній компанії. Що т…
Skills: Communication, Customer Service, Teamwork, Multitasking, Initiative
Breda, North Brabant, Netherlands · On-site
Functieomschrijving WAT JE GAAT DOEN Als Store Manager Trainee word je stap voor stap geïntroduceerd in het leidinggeven aan een winkel. Je leert hoe je een gemotiveerd team aanstuurt, een inspirerende klantbeleving creë…
Skills: Retail Leadership, Team Management, Customer Experience, Sales Analysis, Operational Planning
Breda, North Brabant, Netherlands · On-site
Functieomschrijving WAT JE GAAT DOEN Als Store Manager Trainee word je stap voor stap geïntroduceerd in het leidinggeven aan een winkel. Je leert hoe je een gemotiveerd team aanstuurt, een inspirerende klantbeleving creë…
Skills: Retail Leadership, Team Management, Customer Experience, Sales Analysis, Operational Planning
Tilburg, North Brabant, Netherlands · On-site
Functieomschrijving WAT JE GAAT DOEN Als Store Manager Trainee word je stap voor stap geïntroduceerd in het leidinggeven aan een winkel. Je leert hoe je een gemotiveerd team aanstuurt, een inspirerende klantbeleving creë…
Skills: Team Leadership, Retail Management, Customer Experience, Sales Analysis, Operational Planning
Tilburg, North Brabant, Netherlands · On-site
Functieomschrijving WAT JE GAAT DOEN Als Store Manager Trainee word je stap voor stap geïntroduceerd in het leidinggeven aan een winkel. Je leert hoe je een gemotiveerd team aanstuurt, een inspirerende klantbeleving creë…
Skills: Retail Leadership, Team Management, Customer Experience, Sales Analysis, Operational Planning
Venlo, Limburg, Netherlands · On-site
Functieomschrijving WAT JE GAAT DOEN Als Visual Merchandiser breng je visuele en commerciële concepten tot leven in de winkel. Je presenteert onze kleding op een inspirerende manier en analyseert verkoopcijfers om de win…
Skills: Visual Merchandising, Retail Management, Trend Analysis, KPI Analysis, Store Styling
Rotterdam, South Holland, Netherlands · On-site
Company Description Job Description As a Department Manager you’ll be at the forefront of creating excellent customer experiences that go beyond the expected. With a passionate and dedicated team by your side, you will l…
Skills: Team Leadership, Customer Service, Retail Operations, Sales Analysis, Styling Advice
Rotterdam, South Holland, Netherlands · On-site
Company Description Job Description As a Department Manager you’ll be at the forefront of creating excellent customer experiences that go beyond the expected. With a passionate and dedicated team by your side, you will l…
Skills: Team Leadership, Customer Service, Sales Analysis, Retail Operations, Styling Advice
Rotterdam, South Holland, Netherlands · On-site
Company Description Job Description As a Department Manager you’ll be at the forefront of creating excellent customer experiences that go beyond the expected. With a passionate and dedicated team by your side, you will l…
Skills: Team Leadership, Customer Service, Sales Analysis, Retail Operations, Styling Advice
Amsterdam, North Holland, Netherlands · On-site
Company Description Job Description As a valued member of our café team, you’ll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store. Your focus will always be on delivering ex…
Skills: Customer Service, Food Preparation, Beverage Service, Communication Skills, Adaptability
Hamburg, Germany · On-site
Stellenbeschreibung Als Visual Merchandiser spielst du eine entscheidende Rolle bei der Gestaltung einer außergewöhnlichen In-Store-Customer-Journey. Mit deinem Blick für Ästhetik, Trends und einem ausgeprägten kommerzie…
Skills: Visual Merchandising, Store Presentation, Window Dressing, Mannequin Styling, KPI Analysis
Hamburg, Germany · On-site
Stellenbeschreibung Als Visual Merchandiser spielst du eine entscheidende Rolle bei der Gestaltung einer außergewöhnlichen In-Store-Customer-Journey. Mit deinem Blick für Ästhetik, Trends und einem ausgeprägten kommerzie…
Skills: Visual Merchandising, Window Decoration, Mannequin Styling, KPI Analysis, Fashion Trends
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Provide an outstanding customer experience by guiding shoppers and sharing fashion knowledge to drive sales. Maintain the sales floor and back-of-house organization while supporting store opening and closing procedures.
Candidates should have experience in customer service within fashion or retail environments. Must be passionate about fashion, communicative, and flexible in a dynamic team setting.
As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.
You will:
→ Share your fashion and product knowledge to help customers make informed choices.
→ Collaborate with your team to deliver exceptional service at every step of the customer journey.
→ Ensure the sales floor and back of house are well-stocked, organized, and inviting.
→ Support with opening and closing of the store.
→ Represent yourself and the brand positively during all customer interactions.
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
We are looking for people with…
→ Experience in customer service within fashion, retail, or similar fields.
And people who are…
→ Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
→ Thriving in collaborative and dynamic environments.
→ Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
→ Flexible and action oriented.
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
· We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
· We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
· We are an inclusive company where you’re encouraged to be yourself at work
· You will have access to a large global talent community, where career growth and aspirations have no limits.
· We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
· You’ll be able to express your personal style with our employee discount at H&M group.
· We offer 5 days of working in a week to have great work life balance.
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here. For more information on how we process your personal data, please see our Privacy Notice.
** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
This is a full-time and Part-Time position for our store. The position reports to the Department Manager.
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
Offices: Årstaängsvägen 13, Stockholm, Stockholm 117 75, SE
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
Offices: Årstaängsvägen 13, Stockholm, Stockholm 117 75, SE
