Washington, District of Columbia, United States · Hybrid
$85k–$115k/yr
Position: Voice Support Specialist Salary Range: $85,000 - $115,000 per year Job Type: Full Time Work Setting: Onsite Timing: Immediate / Open until Filled Hill Associates is seeking a Voice Support Specialist to…
Skills: VoIP, Unified Communications, Telecommunications, IP Networking, Microsoft Excel
Washington, District of Columbia, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role provides operational support for enterprise VoIP and Unified Communications, including data analysis and business process improvements. It also involves managing government-issued cellular devices and providing technical troubleshooting for voice services.
Candidates must have a bachelor's degree, at least seven years of professional experience, and three to five years of enterprise voice experience. Ability to obtain a Secret security clearance and proficiency in Microsoft Office are required.
Position: | Voice Support Specialist |
Salary Range: | $85,000 - $115,000 per year |
Job Type: | Full Time |
Work Setting: | Onsite |
Timing: | Immediate / Open until Filled |
Hill Associates is seeking a Voice Support Specialist to support a high-profile federal agency in Washington, D.C. This role is responsible for coordinating and providing operational support for enterprise VoIP and Unified Communications service delivery, data analysis, and business process improvements related to voice services.
The successful candidate will be proactive, customer-focused, and capable of working independently with minimal supervision while supporting mission-critical communications systems in a fast-paced government environment.
In addition to enterprise voice support responsibilities, this position may also provide mobility support activities, including the preparation, configuration, deployment, troubleshooting, and end-user support of government-issued cellular devices and related mobile technologies.
Work Schedule:
This position is primarily based onsite at the customer location in Washington, D.C. While there may be opportunities to work remotely an average of one to two days per week based on operational needs, remote work is not guaranteed and may be modified or eliminated at any time based on customer or business requirements.
Key Responsibilities:
Requirements:
Desired Experience:
Why Work for Hill Associates?
We are a small award winning government contracting firm with demonstrated success delivering and supporting mission critical networking solutions.
Hill Associates is committed to pay transparency and equitable compensation. The salary range for this position is $85,000 – $115,000 per year, based on factors such as job-related skills, experience, education, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package.
Benefits: From the first day of employment, Hill Associates offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k), as well as a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time employees.
Hill Associates Recruits, employs, trains, compensates and promotes without regard to race, religion, creed, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other legally protected basis, in accordance with applicable federal, state, or local law. This policy applies to all terms and conditions of employment including termination, layoff, recall, transfer, leaves of absence.
Hill Associates uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities as an applicant, please visit www.dhs.gov/E-Verify
Applications can be submitted electronically or by submitting a paper resume to Hill Associates Attention: HR 1 Research Ct Suite 450 Rockville MD 20850.
Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment.
Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
We are a small award winning government contracting firm with demonstrated success delivering and supporting mission critical networking solutions.
Benefits: From the first day of employment, Hill Associates offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k), as well as a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time employees.
Hill Associates recruits, employs, trains, compensates and promotes without regard to race, religion, creed, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other legally protected basis, in accordance with applicable federal, state, or local law. This policy applies to all terms and conditions of employment including terminations, layoffs, recalls, transfers, leaves of absence.
Hill Associates uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities as an applicant, please visit www.dhs.gov/E-Verify.
Applications can be submitted electronically or by submitting a paper resume to:
Hill Associates Attention: HR
1 Research Ct Suite 450
Rockville MD 20850
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Hill Associates Recruiting Team at 202-656-6505 or via email at careers@hillasc.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment.
We partner to develop, deploy and manage innovative IT solutions that transform your business and technology operations.
We are a Small Business (SB) that partners with your organization to understand the source of your IT infrastructure challenges, and works with your team to develop, deploy, and manage innovative solutions that transform your business and technology operations.
Offices: 1 Research Ct, Rockville, Maryland 20850, US
We partner to develop, deploy and manage innovative IT solutions that transform your business and technology operations.
We are a Small Business (SB) that partners with your organization to understand the source of your IT infrastructure challenges, and works with your team to develop, deploy, and manage innovative solutions that transform your business and technology operations.
Offices: 1 Research Ct, Rockville, Maryland 20850, US
