$15.00 - $17.91 PER HOUR 12-9 SHIFT PREFERRED GENERAL PURPOSE: The purpose of this position is to accurately select and pack groceries and merchandise ordered online by Harmons’ customers. This person will receive …
Skills: Order fulfillment, Customer service, Communication, Attention to detail, Multitasking
-PART TIME POSITION EVENINGS REQURIED -WEEKEND AND HOLIDAY AVAILABILITY REQUIRED -EXCELLENT CUSTOMER SERVICE REQUIRED -PREVIOUS CASHIER EXPERIENCE PREFERRED $14.00 - $17.91 PER HOUR GENERAL PURPOSE: The purpose of this p…
$15.00 - $18.82 PER HOUR GENERAL PURPOSE: The purpose of this position is to ensure the quality, freshness, and product assortment is maintained throughout the store, specifically in the grocery department. This person w…
$16.80 - $20.50 PER HOUR GENERAL PURPOSE: The purpose of this position is to maintain quality standards and product levels for the kitchen. This person will be assisting the chefs with preparing food for the kitchen, inc…
$15.00 - $17.91 PER HOUR GENERAL PURPOSE: The purpose of this position is to ensure the smooth and efficient operation of the front end. This person will be providing exceptional customer service to all customers, traini…
$18.48 - $19.98 PER HOUR GENERAL PURPOSE: The primary purpose of this job is to ensure pricing accuracy and signage for all products in Harmons’ stores. This person will be printing, sorting, and hanging price tags…
Skills: Pricing accuracy, Signage creation, Data entry, Microsoft Office Suite, Basic math
FULL-TIME OPEN AVAILABILITY REQUIRED Up to $65,912.50 PER YEAR GENERAL PURPOSE: The purpose of this position is to sell Harmons’ specialty cheese items by giving remarkable customer service and ensuring the departm…
Skills: Cheese knowledge, Customer service, Inventory management, Team leadership, Staff training
*Full Time *Open Availability Required $21.45 - $22.95 PER HOUR GENERAL PURPOSE: The purpose of this position is to assist the Kitchen Manager with ensuring that Harmons’ Kitchen department maintains quality standa…
*Part Time *Open Availability Preferred $15.00 - $18.92 PER HOUR GENERAL PURPOSE: The purpose of this position is to maintain quality standards and product levels of all freshly prepared products in the produce departmen…
Skills: Food preparation, Inventory management, Customer service, Sanitation, Produce handling
Up to $65,912.50 PER YEAR GENERAL PURPOSE: The purpose of this position is to sell Harmons’ specialty cheese items by giving remarkable customer service and ensuring the department maintains quality standards and p…
PART TIME 4:00AM-12:30PM $15.00 - $18.99 PER HOUR GENERAL PURPOSE: The purpose of this position is to maintain quality standards and product levels of all fresh-baked products in the Bakery. This person will be following…
Up to $132,700 PER YEAR GENERAL PURPOSE: The purpose of this position is to keep Harmons’ fresh meat departments above the competition by being a strong leader and driving innovation through the Meat Better Basics …
Up to $85,700 PER YEAR GENERAL PURPOSE: The purpose of this position is to ensure that the Bakery department maintains quality standards and profitability. This person will train and mentor all Bakery associates and know…
$15.00 - $18.92 PER HOUR GENERAL PURPOSE: The purpose of this position is to maintain quality standards and product levels of all freshly prepared products in the produce department. This person will be preparing and pac…
Skills: Produce preparation, Food safety, Inventory management, Customer service, Sanitation
Up to $87,750 PER YEAR GENERAL PURPOSE: The purpose of this position is to ensure that the kitchen department maintains quality standards and profitability. This person will train and mentor all kitchen associates and kn…
$14.00 - $16.50 PER HOUR GENERAL PURPOSE: The purpose of this position is to ensure Harmons’ standards for cleanliness, sanitation and safety are being met throughout the store. This person will be performing gener…
FULL TIME 37-40 HOURS PER WEEK! MORNINGS/EVENINGS ROTATING! $18.90 - $20.40 PER HOUR GENERAL PURPOSE: The purpose of this position is to ensure the smooth and efficient operation of the front end. This person will be pro…
Skills: Customer service, Training and mentoring, Conflict resolution, Cash handling, Inventory management
$15.00 - $17.91 PER HOUR GENERAL PURPOSE: The purpose of this position is to ensure the smooth and efficient operation of the front end. This person will be providing exceptional customer service to all customers, traini…
-FULL TIME POSITION -OPEN AVAILABILITY INCLUDING WEEKENDS AND HOLIDAYS REQUIRED -EXCELLENT CUSTOMER ERVICE REQUIRED -MUST HAVE KNOWLEDGE OF PRODUCE $20.35 - $21.85 PER HOUR GENERAL PURPOSE: The purpose of this position i…
Skills: Produce management, Inventory management, Customer service, Team leadership, Staff training
$14.00 - $17.91 PER HOUR GENERAL PURPOSE: The purpose of this position is to ensure Harmons’ customers leave the store with a positive experience. This person will be scanning items quickly and accurately, handling…
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$15/hr–$17/hr
Full-time
high school
Posted 3d ago
~40 hrs/week
Responsibilities
The eShop Associate is responsible for accurately selecting and packing online grocery orders while ensuring product quality and freshness. They also provide excellent customer support via email and phone to clarify orders and resolve inquiries.
Requirements
Candidates should have a high school diploma or GED and possess basic computer, math, and organizational skills. The role requires the ability to work in a fast-paced environment and maneuver heavy objects weighing up to 50 pounds.
Full job description
$15.00 - $17.91 PER HOUR
12-9 SHIFT PREFERRED
GENERAL PURPOSE
The purpose of this position is to accurately select and pack groceries and merchandise ordered online by Harmons’ customers. This person will receive and check incoming orders, locate and gather the products from inside the store in a timely manner and ensure that all orders are ready for customer pickup with attention to quality and freshness. This position is to increase direct website use through delivering an exceptional customer service experience. This person will respond to customers’ orders and inquiries, review requests, contact customers to clarify orders ensuring all necessary information is included, and may route questions to the appropriate department. This person will provide excellent customer assistance via email support and phone support.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Follows established departmental and store policies and procedures
Receive and check incoming eShop orders
Assemble orders as necessary to match individual eShop invoices
Review and inspect orders ensuring that the correct specifications have been met
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Provide customer support efforts by using product knowledge
Constantly be in touch with the daily updates and requirements of the customers
Helps ensure product descriptions are accurate by communicating opportunities to support team
Increase traffic to the website and strengthen Harmons’ customer loyalty
Contacts customers to clarify requests
Shop a minimum of 100 units per hour
Multitask by shopping for multiple orders at the same time
Label temperature-controlled products correctly and store in the correct bags to ensure food safety
Ensure customers receive all items by scanning each label before placing in customers’ vehicles
Provide continuous improvement to website conversations and customer engagement
Assists as needed to ensure the success of eShop department as a whole
MARGINAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS
Consistent and daily interaction with store associates
Consistent and daily interaction with customers
Consistent and daily interaction with support team
TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired knowledge, skills, and abilities:
High school diploma or equivalent GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
Working knowledge of computers including Microsoft Office
Excellent interpersonal and communication skills are essential
Ability to interpret policies and procedures
Working knowledge of internet technology
Basic math and organizational skills
Demonstrate verbal and written communication skills
Must enjoy working with and handling grocery products
Great attention to detail with accuracy
Able to work efficiently in a fast-paced environment
Ability to clearly understand and respond appropriately to the issues that customers present
Ability to demonstrate empathy and prioritize customers issues
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
PHYSICAL/SENSORY DEMANDS
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, wet, and changing weather conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.
We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.