Louisiana, United States · Remote Solely
Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs. A Customer Service Technician will respond to technical issues escalated by customers. This position will…
Skills: Problem Solving, Debugging, Technical Support, Triage, Customer Interaction
Georgia, United States · Remote Solely
Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs. A Customer Service Technician will respond to technical issues escalated by customers. This position will…
Skills: Problem Solving, Debugging, Technical Support, Triage, Customer Interaction
Washington, District of Columbia, United States · Remote OK
Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs. A Customer Service Technician will respond to technical issues escalated by customers. This position will…
Skills: Problem Solving, Debugging, Technical Support, Triage, Customer Interaction
Florida, United States · Remote Solely
Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs. A Customer Service Technician will respond to technical issues escalated by customers. This position will…
Skills: Problem Solving, Debugging, Technical Support, Triage, Customer Interaction
Texas, United States · Remote Solely
Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs. A Customer Service Technician will respond to technical issues escalated by customers. This position will…
Skills: Problem Solving, Debugging, Technical Support, Triage Management, Technical Documentation
Louisiana, United States · Remote Solely
Gritter Francona is looking to hire a Data Technician to support a contract with the Veterans Affairs. A Data Technician will support a delivery team to enter, report, and document data under the guidance of the team lea…
Skills: Data Entry, Data Processing, Data Cleaning, Reporting, Data Analysis
Georgia, United States · Remote Solely
Gritter Francona is looking to hire a Data Technician to support a contract with the Veterans Affairs. A Data Technician will support a delivery team to enter, report, and document data under the guidance of the team lea…
Skills: Data Entry, Data Processing, Data Cleaning, Reporting, Data Analysis
Washington, District of Columbia, United States · Remote Solely
Gritter Francona is looking to hire a Data Technician to support a contract with the Veterans Affairs. A Data Technician will support a delivery team to enter, report, and document data under the guidance of the team lea…
Skills: Data Entry, Data Processing, Data Cleaning, Reporting, Data Analysis
Florida, United States · Remote Solely
Gritter Francona is looking to hire a Data Technician to support a contract with the Veterans Affairs. A Data Technician will support a delivery team to enter, report, and document data under the guidance of the team lea…
Skills: Data Entry, Data Processing, Data Cleaning, Reporting, Data Analysis
Texas, United States · Remote Solely
Gritter Francona is looking to hire a Data Technician to support a contract with the Veterans Affairs. A Data Technician will support a delivery team to enter, report, and document data under the guidance of the team lea…
Skills: Data Entry, Data Processing, Data Cleaning, Reporting, Data Analysis
Albuquerque, New Mexico, United States · On-site
Gritter Francona is seeking a highly qualified Nuclear Weapons Instructor to serve as a Subject Matter Expert (SME) supporting advanced education and training programs related to nuclear weapons, nuclear deterrence, and …
Skills: Nuclear Weapons Theory, Nuclear Policy, Strategic Deterrence, Curriculum Development, Classroom Instruction
Washington, District of Columbia, United States · Remote OK
The Research Analyst will provide research and analytical support to the IT-Non-IT Workgroup (ITW) within the Veterans Health Administration (VHA). This role is critical in facilitating the IT and non-IT-related initiati…
Skills: Data Collection, Data Analysis, Report Preparation, Project Planning, Stakeholder Management
Florida, United States · Remote OK
The Research Analyst will provide research and analytical support to the IT-Non-IT Workgroup (ITW) within the Veterans Health Administration (VHA). This role is critical in facilitating the IT and non-IT-related initiati…
Skills: Data Collection, Data Analysis, Report Preparation, Project Planning, Stakeholder Management
Texas, United States · Remote OK
The Research Analyst will provide research and analytical support to the IT-Non-IT Workgroup (ITW) within the Veterans Health Administration (VHA). This role is critical in facilitating the IT and non-IT-related initiati…
Skills: Data Collection, Data Analysis, Report Preparation, Project Planning, Stakeholder Management
Washington, District of Columbia, United States · Remote OK
The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reduci…
Skills: Organization Studies, Gap Analysis, Data Collection, Survey Design, Focus Group Facilitation
North Carolina, United States · Remote Solely
The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reduci…
Skills: Organization Studies, Gap Analysis, Data Collection, Survey Design, Focus Group Facilitation
Illinois, United States · Remote Solely
The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reduci…
Skills: Organization Studies, Gap Analysis, Data Collection, Survey Design, Focus Group Facilitation
Georgia, United States · Remote Solely
The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reduci…
Skills: Organization Studies, Gap Analysis, Data Collection, Survey Design, Focus Group Facilitation
Texas, United States · Remote Solely
The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reduci…
Skills: Organization Studies, Gap Analysis, Data Collection, Survey Design, Focus Group Facilitation
Florida, United States · Remote Solely
The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reduci…
Skills: Organization Studies, Gap Analysis, Data Collection, Survey Design, Focus Group Facilitation
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The technician will respond to technical issues escalated by customers and act as a liaison between operations, the client, and engineering teams. They are responsible for managing triage calls and documenting work-arounds and solutions.
Candidates must have a high school diploma or GED and experience in debugging and technical problem solving. Ability to work in a collaborative, agile environment and manage tasks under high pressure is required.
Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs.
A Customer Service Technician will respond to technical issues escalated by customers. This position will act as a liaison between operations, the client, and Engineering/Development. You are able to respond to end user request for assistance using existing manuals and scripted responses. Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team.
The Veteran Edge
Gritter Francona is a Service Disabled Veteran Owned Small Business (SDVOSB) providing specialized Business and IT Solutions to the government. "The specialized skills Veterans possess are enhanced by the integrity and passion they inject into each professional interaction and work product. This invaluable blend of know-how and commitment is ingrained in Gritter Francona’s services, as we work to serve our clients in the same manner we served our country. That is The Veteran Edge." - Cory Gritter, Founder & CEO
Offices: Washington D.C. - Baltimore Area, US
The Veteran Edge
Gritter Francona is a Service Disabled Veteran Owned Small Business (SDVOSB) providing specialized Business and IT Solutions to the government. "The specialized skills Veterans possess are enhanced by the integrity and passion they inject into each professional interaction and work product. This invaluable blend of know-how and commitment is ingrained in Gritter Francona’s services, as we work to serve our clients in the same manner we served our country. That is The Veteran Edge." - Cory Gritter, Founder & CEO
Offices: Washington D.C. - Baltimore Area, US
