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Grandview Medical Centre - Family Health Team logoGrandview Medical Centre - Family Health Team

Medical Office Receptionist

Cambridge, Ontario, Canada · On-site

Entry level

Grandview Medical Centre is seeking a positive, reliable, and professional individual to join our team as a contract full-time Medical Office Assistant (37.5 hours per week, contract position). As a front-line representa…

Skills: Phone Management, Appointment Scheduling, Patient Flow Coordination, Medical Terminology, Oscar EMR

Grandview Medical Centre - Family Health Team logo

Medical Office Receptionist

Grandview Medical Centre - Family Health Team

Cambridge, Ontario, Canada • On-site

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Entry level

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  • Full-time, Contract
  • professional certificate
  • Posted 44d ago
  • ~38 hrs/week

Responsibilities

The role involves managing incoming calls, scheduling appointments, and coordinating patient flow within the clinic. The receptionist acts as the primary point of contact, ensuring professional communication between patients and the healthcare team.

Requirements

Candidates should ideally be graduates of a Medical Office Assistant program with knowledge of medical terminology and Oscar EMR. A Vulnerable Sector Check and proof of COVID-19 vaccination are mandatory requirements.

Full job description

Grandview Medical Centre is seeking a positive, reliable, and professional individual to join our team as a contract full-time Medical Office Assistant (37.5 hours per week, contract position).

As a front-line representative of the clinic, the successful candidate will consistently demonstrate professionalism, courtesy, and compassion in all interactions. This role plays a key part in ensuring the smooth flow of patients, communication, and information within the clinic, supporting both patients and the interdisciplinary care team.

Key Responsibilities

  • Answer and manage incoming phone calls professionally and efficiently
  • Schedule and coordinate appointments for physicians and allied health professionals
  • Relay physician messages accurately to patients by phone
  • Support patient flow and front desk operations
  • Communicate effectively with patients, providers, and team members

Qualifications

  • Graduate of a Medical Office Assistant Certificate Program (preferred)
  • Previous administrative or reception experience in a healthcare setting (asset)
  • Knowledge of medical terminology (preferred)
  • Experience with Oscar EMR (asset)
  • Strong computer skills

Core Competencies

  • Excellent verbal and written communication skills
  • Professional and courteous telephone manner
  • Strong organizational and multitasking abilities
  • Ability to work effectively in a fast-paced environment
  • High attention to detail and accuracy
  • Strong listening and problem-solving skills
  • Ability to manage sensitive situations with professionalism and empathy
  • Commitment to confidentiality and exceptional patient service

Additional Requirements

  • Proof of two-dose COVID-19 vaccination
  • Completion of a Vulnerable Sector Check

Related keywords

Medical Office AssistantOscar EMRMedical TerminologyHealthcare AdministrationPatient CoordinationFront Desk OperationsVulnerable Sector CheckClinic ManagementPatient ServiceAdministrative Support

About Grandview Medical Centre - Family Health Team

LinkedInVisit site
Industry
Medical Practices
Company size
51-200 employees
Headquarters
Cambridge, Ontario
LinkedIn followers
229

Grandview is one of of the first Family Health Teams in Ontario. A Family Health Team brings different health care providers together to coordinate the best possible care for you – the patient. We hope the information provided on this website will be helpful to you! “To provide our patients with high quality comprehensive medical care, in an accessible and timely manner that is patient focused, patient centered and delivered by a team of dedicated medical professionals.“ Grandview Medical Centre Family Heath Team has been a Health Service Organization (HSO) since 1989 and became a Family Health Team in November 2006. Our interdisciplinary team of doctors, nurse clinicians, nurses, registered dietitians, social workers, health promoter and pharmacists are dedicated to excellence in the provision of primary care services.

Offices: 167 Hespeler Road, Cambridge, Ontario N1R3H7, CA · 157 Hespeler Rd, Cambridge, Ontario N1R3H7, CA

View all jobs at Grandview Medical Centre - Family Health Team

About Grandview Medical Centre - Family Health Team

LinkedInVisit site
Industry
Medical Practices
Company size
51-200 employees
Headquarters
Cambridge, Ontario
LinkedIn followers
229

Grandview is one of of the first Family Health Teams in Ontario. A Family Health Team brings different health care providers together to coordinate the best possible care for you – the patient. We hope the information provided on this website will be helpful to you! “To provide our patients with high quality comprehensive medical care, in an accessible and timely manner that is patient focused, patient centered and delivered by a team of dedicated medical professionals.“ Grandview Medical Centre Family Heath Team has been a Health Service Organization (HSO) since 1989 and became a Family Health Team in November 2006. Our interdisciplinary team of doctors, nurse clinicians, nurses, registered dietitians, social workers, health promoter and pharmacists are dedicated to excellence in the provision of primary care services.

Offices: 167 Hespeler Road, Cambridge, Ontario N1R3H7, CA · 157 Hespeler Rd, Cambridge, Ontario N1R3H7, CA

View all jobs at Grandview Medical Centre - Family Health Team

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