Grand Appliance is proud to be recognized as a Top Workplace for 2026! This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all our empl…
Grand Appliance is proud and honored to be recognized as a Top Workplace for 2026. This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of …
Skills: Appliance Installation, Cabinetry Assembly, Customer Service, Plumbing Hookups, Gas and Electric Connections
Grand Appliance is proud and honored to be recognized as a Top Workplace for 2026. This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of …
Grand Appliance and TV is proud and honored to be recognized as a Top Workplace for 2026 by multiple publications. This recognition reflects our commitment to a supportive culture and putting our people first, as well as…
Skills: Appliance Repair, Diagnostics, Mechanical Aptitude, Problem Solving, Customer Service
Pleasant Prairie, Wisconsin, United States · On-site
Entry level
Grand Appliance and TV is proud and honored to be recognized as a Top Workplace for 2026 by multiple publications. This recognition reflects our commitment to a supportive culture and putting our people first, as well as…
Grand Appliance is proud to be recognized as a Top Workplace for 2026! This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all our empl…
Skills: Scheduling, Interpersonal Skills, Detail Oriented, Microsoft Excel, Multi-tasking
Grand Appliance and TV is proud and honored to be recognized as a Top Workplace for 2026 by multiple publications. This recognition reflects our commitment to a supportive culture and putting our people first, as well as…
Grand Appliance and TV is proud and honored to be recognized as a Top Workplace for 2026 by multiple publications. This recognition reflects our commitment to a supportive culture and putting our people first, as well as…
Grand Appliance is proud to be recognized as a Top Workplace for 2026! This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all our empl…
Skills: Team Leadership, Customer Relationship Management, Conflict Resolution, Recruiting, Training
Grand Appliance is proud to be recognized as a Top Workplace for 2026! This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all our empl…
Skills: Customer Service, Problem Solving, Interpersonal Communication, Multitasking, POS Systems
Grand Appliance is proud to be recognized as a Top Workplace for 2026! This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all our empl…
Skills: Scheduling, Customer Service, Microsoft Excel, Order Processing, Multi-tasking
Grand Appliance is proud and honored to be recognized as a Top Workplace for 2026. This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of …
Skills: Heavy Lifting, Product Delivery, Furniture Handling, Appliance Moving, Customer Service
Grand Appliance is proud and honored to be recognized as a Top Workplace for 2026. This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of …
Grand Appliance is proud and honored to be recognized as a Top Workplace for 2026. This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of …
Grand Appliance is proud to be recognized as a Top Workplace for 2026! This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all our empl…
Skills: Scheduling, Interpersonal Skills, Detail Oriented, Microsoft Excel, Multi-tasking
Grand Appliance and TV is proud and honored to be recognized as a Top Workplace for 2026 by multiple publications. This recognition reflects our commitment to a supportive culture and putting our people first, as well as…
Grand Appliance is proud to be recognized as a Top Workplace for 2026! This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all our empl…
Job description Delivery Associate Grand Appliance & TV is looking for Delivery Associates to join the Grand Team! Will work with a Delivery Driver to deliver appliances to customers' homes in a 26' box truck. Must have …
Skills: Heavy Lifting, Appliance Delivery, Furniture Moving, Customer Service, Loading and Unloading
Grand Appliance is proud and honored to be recognized as a Top Workplace for 2026. This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of …
Grand Appliance is proud and honored to be recognized as a Top Workplace for 2026. This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of …
Skills: B2B Sales, Business Development, Account Management, Prospecting, Cold Outreach
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Competitive Wages, Comprehensive Benefits Packages, Professional Growth Opportunities
Posted 4d ago
~40 hrs/week
Responsibilities
Provide essential support to the account management team by serving as the primary point of contact for client inquiries and managing account records. Responsibilities include processing orders, preparing account documents, and identifying opportunities for upselling and cross-selling.
Requirements
A bachelor's degree in business, marketing, or communications is preferred, along with proficiency in Microsoft Office and CRM software. Candidates should possess strong organizational and interpersonal skills and the ability to multitask in a fast-paced environment.
Full job description
Grand Appliance is proud to be recognized as a Top Workplace for 2026! This recognition reflects our commitment to a supportive culture and putting our people first, as well as the immeasurable dedication of all our employees.
Overview
We are seeking a proactive and detail-oriented Account Management Assistant to join our team. As an Account Management Assistant, you will provide essential support to our account management team in maintaining client relationships, managing accounts, and ensuring client satisfaction.
Responsibilities
Serve as a primary point of contact for client inquiries, requests, and concerns.
Communicate with clients via phone, email, and in-person meetings to address account-related matters and provide assistance as needed.
Assist in maintaining accurate client records, including contact information, account details, and communication history.
Monitor account activity and follow up on outstanding issues or requests to ensure timely resolution.
Process client orders, including entering orders into the system, verifying pricing and availability, and coordinating order fulfillment with internal teams.
Prepare and distribute account-related documents such as contracts, proposals, and reports.
Assist in compiling data and generating reports on account performance, sales activity, and client satisfaction metrics.
Provide general administrative support to the account management team, including scheduling meetings, organizing files, and preparing presentation materials.
Assist in managing calendars, coordinating travel arrangements, and handling expense reports for account managers.
Build and maintain positive relationships with clients by demonstrating professionalism, responsiveness, and attention to their needs.
Proactively identify opportunities to upsell or cross-sell products or services to existing clients based on their needs and preferences.
Qualifications
Bachelor's degree in business, marketing, communications, or a related field preferred.
Prior experience in account management, customer service, or sales support roles is a plus.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Experience with CRM software (e.g., Salesforce, HubSpot) is desirable.
Competitive Wages, Benefits, and Growth Opportunities
We understand that our employees are the backbone of our success, and we are committed to providing them with competitive wages and comprehensive benefits packages. We believe in investing in our team members, nurturing their talents, and offering opportunities for personal and professional growth within our company. When you join Grand Appliance and TV, you become part of a supportive and collaborative work environment that values your contributions and empowers you to reach your full potential.
Our Mission: Serving Customers for a Lifetime
At Grand Appliance and TV, our mission is clear and unwavering: we are dedicated to serving our customers for a lifetime. This commitment extends beyond providing exceptional appliances; it's about building lasting relationships based on trust, integrity, and outstanding service. We believe that our customers deserve nothing less than the best, and we strive to exceed their expectations at every turn.
Equal Opportunity Employer
Grand Appliance and TV is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Grand Appliance is a 4th-generation, family-owned appliance, electronics, and bedding retailer with 29 locations across Illinois, Indiana, Iowa, and Wisconsin. We focus on delivering the best shopping experience, from a user-friendly website to expert sales assistance, state-of-the-art showroom displays, professional delivery and installation, and exceptional post-sale customer service.
Offices: 10301 Enterprise Dr, Sturtevant, Wisconsin 53177, US · 240 Peterson Rd, Libertyville, Illinois 60048, US · 2300 W Fullerton Ave, Chicago, Illinois 60647, US · 1275 Randall Rd, Crystal Lake, Illinois 60014, US · 1205 Butterfield Rd, Downers Grove, Illinois 60515, US
AppliancesConsumer ElectronicsBeddingand Delivery and InstallationRetailDelivery
Grand Appliance is a 4th-generation, family-owned appliance, electronics, and bedding retailer with 29 locations across Illinois, Indiana, Iowa, and Wisconsin. We focus on delivering the best shopping experience, from a user-friendly website to expert sales assistance, state-of-the-art showroom displays, professional delivery and installation, and exceptional post-sale customer service.
Offices: 10301 Enterprise Dr, Sturtevant, Wisconsin 53177, US · 240 Peterson Rd, Libertyville, Illinois 60048, US · 2300 W Fullerton Ave, Chicago, Illinois 60647, US · 1275 Randall Rd, Crystal Lake, Illinois 60014, US · 1205 Butterfield Rd, Downers Grove, Illinois 60515, US
AppliancesConsumer ElectronicsBeddingand Delivery and InstallationRetailDelivery