Benefits: Opportunity for advancement Training & development Wellness resources Employee discounts Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable acco…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Empathy
West Chester Township, Ohio, United States · On-site
$45k–$55k/yr
Mid level
www.wellnesscity.com Earn up to $55,000 or more per year!* Base Pay - $45,000 per year or more + performance and store bonuses = average $55,000 per year* *Top-performing managers average up to $55,000 or more through ba…
West Chester Township, Ohio, United States · On-site
$45k–$55k/yr
Mid level
www.wellnesscity.com Earn up to $55,000 or more per year!* Base Pay - $45,000 per year or more + performance and store bonuses = average $55,000 per year* *Top-performing managers average up to $55,000 or more through ba…
Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Well…
Skills: Leadership, Time Management, Persuasive Communication, Marketing Strategy, Client Service
Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Well…
Skills: Leadership, Time Management, Persuasive Communication, Marketing Strategy, Client Service
Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Well…
Skills: Leadership, Time Management, Persuasive Communication, Marketing Strategy, Client Service
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication, Diplomacy
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication Skills, Time Management
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication, Time Management
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Empathy
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Empathy
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Empathy
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication, Diplomacy
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication Skills, Diplomacy
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication, Time Management
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Empathy
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Empathy
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to Accommodation@glowbra…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Empathy
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$12/hr–$13/hr
Part-time
high school
Opportunity for advancement, Training & development, Wellness resources, Employee discounts, Flexible work schedule, Casual dress code
Posted 42d ago
~40 hrs/week
Responsibilities
The Member Services Representative provides superior customer service by greeting members, handling front desk activities, and conducting club tours. They are also responsible for managing member accounts and maintaining the overall cleanliness of the facility.
Requirements
Candidates must be at least 16 years old with a high school diploma or GED equivalent. A background in customer service and a passion for health and fitness are preferred.
Full job description
Benefits:
Opportunity for advancement
Training & development
Wellness resources
Employee discounts
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to [email protected]. NOTE: This email is for accommodation requests ONLY. Any other inquires will not receive a response.
Top Benefits and Perks
Flexible Work Schedule
Casual Dress Code
Free Gym Access
Free Tanning
Free Wellness Spa Services
401(k) with Company Match
Daily Pay Options
Opportunity for Advancement
Employee Discounts on Products and Services
Exclusive Discounts at Outside Retailers
Free Work Shirt options yearly.
Job Description
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 16 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking with members and management in person or on the phone during shift.
Must be able to occasionally lift up to 75 lbs.
Will occasionally encounter toxic chemicals during shift. (training and protective equipment are provided to ensure safety)
Ability to work independently and alone during shifts as business needs require.
Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the company’s policy not to refuse to hire a qualified individual with a disability because of that person’s need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application.
By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions,and that their application submission will be their electronically signed application form.
Glow Brands is comprised of multiple brands that include health, beauty, and self-care.
Industry
Retail
Company size
1,001-5,000 employees
Headquarters
Elizabethtown, Kentucky
LinkedIn followers
196
Glow Brands is headquartered in Louisville & Elizabethtown Kentucky. The company manages three separate brands making up over 350 locations and employing over 2200 individuals. Locations are primarily in the Midwest and Southeast United States. Glow Brands provides franchising opportunities with Sun Tan City. Visit our website for more details about each brand.
Offices: 101 Catalog Dr, Elizabethtown, Kentucky 42701, US · 445 E Market St, Suite 310, Louisville, Kentucky 40202, US
Glow Brands is comprised of multiple brands that include health, beauty, and self-care.
Industry
Retail
Company size
1,001-5,000 employees
Headquarters
Elizabethtown, Kentucky
LinkedIn followers
196
Glow Brands is headquartered in Louisville & Elizabethtown Kentucky. The company manages three separate brands making up over 350 locations and employing over 2200 individuals. Locations are primarily in the Midwest and Southeast United States. Glow Brands provides franchising opportunities with Sun Tan City. Visit our website for more details about each brand.
Offices: 101 Catalog Dr, Elizabethtown, Kentucky 42701, US · 445 E Market St, Suite 310, Louisville, Kentucky 40202, US