Atlanta, Georgia, United States · Hybrid
$111k–$144k/yr
Job DetailsJob Location: Atlanta - Atlanta, GA 30308GBGM: The General Board of Global Ministries is the worldwide mission, relief, and development agency of The United Methodist Church, working with partners and churches…
Skills: IT Infrastructure, Operations Management, Strategic Planning, Vendor Management, Microsoft 365
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The Sr. Manager of IT is responsible for delivering strategic and operational direction for the agency's core technological architecture and enterprise networks. They lead IT infrastructure staff, manage vendor relationships, and oversee the lifecycle and security of digital workspace platforms.
Candidates must hold a bachelor's degree in computer science or an IT-related field and possess five to seven years of progressive experience in IT infrastructure. Additionally, at least three years of experience in a lead or supervisory role is required.
Job DetailsJob Location: Atlanta - Atlanta, GA 30308GBGM:
The General Board of Global Ministries is the worldwide mission, relief, and development agency of The United Methodist Church, working with partners and churches in more than 115 countries to equip and transform people and places for God’s mission. Global Ministries connects the church in mission through the sending of missionaries, evangelism and church revitalization, disaster response and recovery led by the United Methodist Committee on Relief, and global health.
Sr. Manager of Information Technology – Infrastructure & Operations is responsible for delivering high-level strategic and operational direction for the agency’s core technological architecture, enterprise networks, and computing environments. Serving as the primary operational partner to the Senior Director of Information Technology, this position is tasked with translating organizational tech policy into daily execution, overseeing resilient data center operations, and leading specialized technical personnel managing systems, virtualization, collaboration tools, and audiovisual technologies. The incumbent assumes senior operational authority during the absence of the Senior Director, managing comprehensive risk management, system uptime, and continuous enhancement of IT services.
• Provide leadership and oversight of IT infrastructure and operations, ensuring reliable, secure, and high performing systems supporting agencies staff and mission.
• Lead, supervise, and mentor IT infrastructure staff by setting strategic priorities/workloads, guiding professional growth, and evaluate operational performance.
• Oversee enterprise infrastructure environments, including networks, servers, endpoint computing, identity and access management, collaboration platforms, and AV systems.
• Manage and oversee the operational lifecycle, strategic governance, and security of our digital workspace platforms, including Microsoft 365, SharePoint Online, endpoint management solutions, and cross-functional collaboration tools, ensuring maximum system availability, proactive compliance, and seamless user adoption.
• Lead IT service management and incident response, including escalation management, root cause analysis, service improvements, and continuity of operations.
• Partner with the Sr. Director of IT on roadmaps, budgets, cyber security, and risk mitigation while leading infrastructure planning, lifecycle management, and modernization initiatives.
• Manage vendors, contracts, and managed service providers, ensuring accountability, service quality, cost control, and alignment with IT standards.
• Oversee IT asset management, including but not limited to, laptops, AV equipment and loaner equipment, and licensing, documentation, and compliance readiness.
Education and Experience• Bachelor’s degree in computer science, information systems, or another IT-related field.
We are looking to fill the position as soon as possible, so don’t wait to apply!
If you have any questions as you complete your application, please contact [email protected]
Global Ministries is an Equal Opportunity Employer. No outside Firm/Agency calls.
Equipping and transforming people and places for God's mission around the world.
The General Board of Global Ministries is the global mission agency of The United Methodist Church, its annual conferences, missionary conferences, and local congregations. Purpose: Connecting the Church in mission Vision: The General Board of Global Ministries equips and transforms people and places for God's mission around the world.
Offices: 458 Ponce de Leon Ave. NE, Atlanta, GA 30308, US
Equipping and transforming people and places for God's mission around the world.
The General Board of Global Ministries is the global mission agency of The United Methodist Church, its annual conferences, missionary conferences, and local congregations. Purpose: Connecting the Church in mission Vision: The General Board of Global Ministries equips and transforms people and places for God's mission around the world.
Offices: 458 Ponce de Leon Ave. NE, Atlanta, GA 30308, US
