We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
Skills: Six Sigma, Root Cause Analysis, FEA, CFD, Creo
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
Skills: Machinery Operation, Material Handling, Quality Control, Hand Tools, Teamwork
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
Skills: Home Improvement Financing, Distributed Energy Resources, Structured Finance, Tax Equity, Financial Product Design
Customer Experience Technical Representative - Weekend Front
Jefferson, Wisconsin, United States · Remote OK
Entry level$300M raised
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
Skills: Field Service Management, Aftersales Support, Technical Troubleshooting, Strategic Planning, Team Leadership
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
Skills: Mechanism Design, 3D Modeling, ProE, SolidWorks, FEA
Customer Experience Technical Representative - Weekend Back
Jefferson, Wisconsin, United States · Remote OK
Entry level$300M raised
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
Skills: Outbound Outreach, Cold Calling, Lead Generation, Pipeline Management, CRM
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
Skills: Mechanism Design, 3D Modeling, ProE, SolidWorks, FEA
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a mo…
Skills: Systems Integration, Troubleshooting, Firmware Development, PCB Bring-up, Mechanical Design
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Full-time
bachelor degree
Posted 31d ago
~40 hrs/week
Responsibilities
The role focuses on resolving product quality issues for the Commercial and Industrial Business Group using Six Sigma and root cause analysis. It involves collaborating with cross-functional teams to implement engineering solutions and improve product reliability.
Requirements
Requires a Bachelor's degree in Mechanical Engineering and at least 2 years of relevant experience. Preferred qualifications include proficiency in 3D modeling software, experience with liquid-cooled engines, and knowledge of root cause methodologies.
Full job description
We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
The Mechanical Engineer II – Customer Quality plays a key role with ensuring customer satisfaction within the Commercial and Industrial Business Group. The position is responsible for providing engineering input for the resolution of product quality issues while interfacing with a cross functional team consisting of engineering, manufacturing, quality, and service. The position will utilize Six Sigma problem-solving and root cause analysis methodologies to identify root cause and implement engineering solutions.
Minimum Qualifications:
Bachelor of Science Degree in Mechanical Engineering or related discipline;
2+ years of relevant work experience;
Preferred Qualifications:
Ability to perform detail-oriented work with a high degree of accuracy on multiple projects of increasing complexity
Design experience with a variety of materials (ie plastics, aluminum castings, sheet metal) and basic knowledge of material specs and use;
Experience/knowledge of liquid cooled engine design and control.
Experience/knowledge of generator design and control.
Experience in new product design and development;
Experience conducting analysis using FEA, CFD, etc;
Basic understanding of electrical engineering principles and systems
Demonstrated written communication and presentation skills;
Ability to translate technical information to all audiences;
Applies engineering knowledge and experience to improve products, services and processes;
Able to solve moderate to complex engineering problems;
Experience with 3D modeling such as Creo or SolidWorks
MS Excel, MS Word;
Previous experience with SAP or equivalent ERP.
Experience with root cause analysis methodologies and techniques including 8D, 5 Whys, Fishbone Diagrams, and FMEA.
Essential Duties and Responsibilities:
Work with cross functional teams including quality, service, production and design engineering to perform root cause investigations and implement solutions to correct issues on existing designs and prevent repeat issues on future products.
Design, develop, execute and evaluate diagnostic steps required to clearly define root cause on assigned issues.
Participate in quality improvement projects to enhance reliability, reduce field failures, and improve customer satisfaction.
Support the Industrial Service team with resolving escalated customer issues when engineering insight is required.
Collaborate with Product Engineering and Manufacturing to embed lessons learned and field feedback into new product design and production processes.
Occasional travel to other Generac facilities and customer sites as required for root cause investigation
Acts as a resource to mentor and teach less experienced engineers.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Generac is the total energy solutions company powering a smarter world. We help free people to use energy on their own terms by giving them access to reliable energy that is also cleaner, more efficient and better managed.
We do this by making homes a sanctuary where people have reliable power so they can safely and comfortably work, learn and entertain. Around the world, our commercial and industrial solutions are trusted to power and support businesses and critical infrastructure to protect against the challenges of an aging power grid, increasingly severe weather and escalating energy demands and rising rates.
As an industry pioneer, we are relentlessly focused on the future of energy management. We’re ushering in a new era of energy solutions where we are exploring new technologies, delivering connected solutions and protecting against increasing energy costs for consumers and commercial users.
Offices: S45 W29290 WI-59, Waukesha, WI 53189, US
Power GenerationGeneratorsPressure WashersIndustrial SolutionsEnergy Storage SolutionsBack up PowerMobile ProductsInvertersPortable PowerPower Tools
Generac is the total energy solutions company powering a smarter world. We help free people to use energy on their own terms by giving them access to reliable energy that is also cleaner, more efficient and better managed.
We do this by making homes a sanctuary where people have reliable power so they can safely and comfortably work, learn and entertain. Around the world, our commercial and industrial solutions are trusted to power and support businesses and critical infrastructure to protect against the challenges of an aging power grid, increasingly severe weather and escalating energy demands and rising rates.
As an industry pioneer, we are relentlessly focused on the future of energy management. We’re ushering in a new era of energy solutions where we are exploring new technologies, delivering connected solutions and protecting against increasing energy costs for consumers and commercial users.
Offices: S45 W29290 WI-59, Waukesha, WI 53189, US
Power GenerationGeneratorsPressure WashersIndustrial SolutionsEnergy Storage SolutionsBack up PowerMobile ProductsInvertersPortable PowerPower Tools