Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Skills: Leadership, Store management, Team coaching, Inventory management, Customer service
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Skills: Leadership, Store Management, Team Coaching, Inventory Management, Customer Service
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and …
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Full-time
Posted 15d ago
~40 hrs/week
Responsibilities
The Automotive Service Manager is responsible for supervising service personnel, managing parts inventory, and ensuring shop safety and operational excellence. They will also coach team members, assist with recruiting, and provide direct customer service to drive store performance.
Requirements
Candidates must have a minimum of 2 years of experience in a Service Manager role and possess strong leadership and organizational skills. Proficiency in OSHA laws, MSDS compliance, and the ability to work in a fast-paced, physically demanding environment are required.
Full job description
Company Description
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.
Primary Responsibilitiesinclude (but are not limited to):
Specific duties for this customer service role include, but are not limited to:
Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Evaluating performance and productivity of all service department personnel
Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
Ensuring store safety, including the use of and maintenance of safety equipment
Ensuring equipment/hardware layout and positioning within the service department
Supervising shop area, equipment and teammates for compliance with company safety procedure
Coaching personnel on enforcing wheel torqueing process
Ensures that proper inspections are being conducted
Qualifications
We are looking for:
Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Minimum of 2 years’ experience in a Service Manager role
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Committed to providing our customers with great experiences & providing our teammates with career growth opportunities!
Industry
Vehicle Repair and Maintenance
Company size
1,001-5,000 employees
Founded
1979
Headquarters
Birmingham, AL
LinkedIn followers
7,994
Total funding
$37M
At Express Oil Change & Tire Engineers, customer service and quality care are our top priorities. We employ experienced, ASE-certified technicians trained to provide total-car care using premium parts and state-of-the-art equipment to ensure the quality of our work.
Since 1979, our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and more in a single location, has created a truly rare one-stop shop for automotive repair and maintenance.
Every action and decision is guided by our Mission, Core Values, and Vision.
• Mission: To give each customer the assurance that their car is well maintained by providing the highest quality automotive products and services delivered quickly and conveniently in a superior environment by a friendly, professional staff emphasizing integrity in every action.
• Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
• Vision: We are the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.
Offices: 1880 Southpark Dr, Birmingham, AL 35244, US
Oil ChangeTiresBrakesAlignmentAutomotive RepairAutomotive ServiceAutomotive Maintenanceand ASE-Certified MechanicsNatural ResourcesService Industry
Committed to providing our customers with great experiences & providing our teammates with career growth opportunities!
Industry
Vehicle Repair and Maintenance
Company size
1,001-5,000 employees
Founded
1979
Headquarters
Birmingham, AL
LinkedIn followers
7,994
Total funding
$37M
At Express Oil Change & Tire Engineers, customer service and quality care are our top priorities. We employ experienced, ASE-certified technicians trained to provide total-car care using premium parts and state-of-the-art equipment to ensure the quality of our work.
Since 1979, our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and more in a single location, has created a truly rare one-stop shop for automotive repair and maintenance.
Every action and decision is guided by our Mission, Core Values, and Vision.
• Mission: To give each customer the assurance that their car is well maintained by providing the highest quality automotive products and services delivered quickly and conveniently in a superior environment by a friendly, professional staff emphasizing integrity in every action.
• Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
• Vision: We are the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.
Offices: 1880 Southpark Dr, Birmingham, AL 35244, US
Oil ChangeTiresBrakesAlignmentAutomotive RepairAutomotive ServiceAutomotive Maintenanceand ASE-Certified MechanicsNatural ResourcesService Industry