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EC English Language Centres logoEC English Language Centres

Activity Leader/ Student Services Coordinator

Cambridge, England, United Kingdom · On-site

Entry level

Every day at EC is an opportunity to make a difference. As part of our team, you'll welcome students from around the world, help create unforgettable experiences, and be part of a vibrant international community. If you'…

Skills: Activity Planning, Customer Service, Event Coordination, Administrative Support, Student Services

EC English Language Centres logo

Activity Leader/ Student Services Coordinator

EC English Language Centres

Cambridge, England, United Kingdom • On-site

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Entry level

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  • Part-time
  • high school, bachelor degree
  • Posted 28d ago
  • ~40 hrs/week

Responsibilities

The role focuses on delivering a high-quality social program by planning, promoting, and leading activities and excursions for international students. Additionally, the coordinator provides general administrative and reception support to the center management.

Requirements

Candidates must have A-levels or equivalent and be fluent in English. Desired qualifications include higher education, customer service experience, and experience working in multi-cultural environments or language schools.

Full job description

Every day at EC is an opportunity to make a difference. As part of our team, you'll welcome students from around the world, help create unforgettable experiences, and be part of a vibrant international community. If you're passionate about people, enjoy working in a fast-paced environment, and want a role where no two days are the same, we'd love to hear from you.

We're aiming for the selected candidate to start as close to 24 August 2026 as possible.

About EC English Language Centres: EC offers superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal. Our world-class facilities and an outstanding team have allowed us to evolve into a globally recognized and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community.

Our team is at the heart of everything we do, and we are proud to have created an environment that will nurture your talent, explore your ideas and recognize your achievements. Together, we turn challenges into new opportunities to help us achieve more. We dream big and we work hard. We want you to dream big too and realize your own ambitions with us.

Position Summary: The Activity Leader/ Student Services Coordinator role is focused on delivering a great social programme to our students at all times by providing them with activities, excursions and great customer service, ensuring each student’s experience with EC exceeds their expectations. The Activity Leader/ Student Services Coordinator will also support the team at reception with general administrative tasks.

Key Responsibilities:

  • Acts as the first point of contact for students and visitors, providing a welcoming, professional service and responding to enquiries, requests and feedback.
  • Works with the Centre Director and Director of Studies (DoS) to generate and convert walk-in student enquiries.
  • Manages the accommodation function, including allocating residences and homestays within company timeframes and maintaining accurate records in line with company policy.
  • Plans, coordinates and promotes the student social programme, supporting students with activities and excursions.
  • Ensures compliance with company policies and regulatory requirements, including immigration and statutory procedures.
  • Identifies and implements opportunities to improve processes and enhance the student experience, including managing the Student Ambassador Programme.
  • Coordinates all aspects of the student arrival experience, including airport transfers, accommodation arrivals, homestay placements and first-day arrangements.
  • Provides administrative and record-keeping support to the Centre Director, Director of Studies and Student Services Manager as required.
  • Assists with the collection of outstanding student payments in accordance with company finance policies and procedures.
  • Acts as the Centre's Designated Safeguarding Officer, supporting staff with safeguarding concerns in the absence of the Designated Safeguarding Lead.

Education Required:

  • A-level or equivalent
  • Fluent in English (verbal and written)

Education Desired:

  • Higher Education
  • Knowledge of a language other than English is considered an asset

Experience Desired:

  • Customer Service experience
  • Working in a multi-cultural environment
  • Has personally travelled as a language student
  • Previous work experience in an English Language School

    Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

    Want to learn more about us? watch the video of our EC Story and check out or EC Careers Page

    Have a look around some of our schools and check out how we market ourselves to our students on our YouTube channel.

    Interested? Follow us on Instagram, Facebook, LinkedIn and Twitter

    Related keywords

    English Language CentresStudent Ambassador ProgramMulti-cultural EnvironmentExcursionsSocial ProgrammeStudent ServicesInternational CommunityLanguage School

    About EC English Language Centres

    LinkedInVisit site

    USA · Canada · UK · Ireland · Malta · South Africa · Dubai

    Industry
    Language Schools
    Company size
    501-1,000 employees
    Founded
    1991
    Headquarters
    St Julians, St Julians
    LinkedIn followers
    27,537

    Our world-class facilities and outstanding staff have allowed us to evolve into a globally recognised and trusted brand with 25 schools in 7 different countries. Each year the EC teams help over 40,000 students from over 120 countries to learn English and improve their language skills. Our vision is to maintain our growth while helping students from all over the world succeed in a global community. To achieve our mission, we have created a diverse and highly skilled team of talented people from all around the world. Our cultural diversity, solid teamwork, and passion for what we do have shaped our schools and offices into unique and empowering working environments.

    Offices: Marguerite Mangion Street, EC Central, 'Language House', St Julians, St Julians STJ 3180, MT

    CommunitiesEducationTravel
    View all jobs at EC English Language Centres

    About EC English Language Centres

    LinkedInVisit site

    USA · Canada · UK · Ireland · Malta · South Africa · Dubai

    Industry
    Language Schools
    Company size
    501-1,000 employees
    Founded
    1991
    Headquarters
    St Julians, St Julians
    LinkedIn followers
    27,537

    Our world-class facilities and outstanding staff have allowed us to evolve into a globally recognised and trusted brand with 25 schools in 7 different countries. Each year the EC teams help over 40,000 students from over 120 countries to learn English and improve their language skills. Our vision is to maintain our growth while helping students from all over the world succeed in a global community. To achieve our mission, we have created a diverse and highly skilled team of talented people from all around the world. Our cultural diversity, solid teamwork, and passion for what we do have shaped our schools and offices into unique and empowering working environments.

    Offices: Marguerite Mangion Street, EC Central, 'Language House', St Julians, St Julians STJ 3180, MT

    CommunitiesEducationTravel
    View all jobs at EC English Language Centres

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