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Jobs at Stu's Home Improvement Outlet (Now Hiring) — 1 open

Stu's Home Improvement Outlet logoStu's Home Improvement Outlet

Director of Operations- Furniture, Appliances, Liquidation Exp Required

Dubuque, Iowa, United States · On-site

Senior

Position Description Stu's Home Improvement Outlet is seeking a high-energy, results-driven General Manager to lead the daily operations of our rapidly growing retail business. This role is responsible for overseeing sal…

Skills: Operations Management, Sales Leadership, Warehouse Operations, Inventory Management, Employee Development

Stu's Home Improvement Outlet logo

Director of Operations- Furniture, Appliances, Liquidation Exp Required

Stu's Home Improvement Outlet

Dubuque, Iowa, United States • On-site

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Senior

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  • Full-time
  • bachelor degree
  • Competitive Base Salary, Performance-based Bonus Opportunities, Advancement Opportunities, Employee Discounts, Paid Time Off (PTO), Paid Holidays
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

Lead daily retail operations including sales, warehouse, and delivery to drive revenue growth and operational efficiency. Work closely with ownership to execute company goals, manage employee performance, and ensure exceptional customer service.

Requirements

Requires 5+ years of management experience in retail, warehouse, or multi-department leadership. Candidates must possess strong organizational skills, proficiency in Microsoft Office/Google Workspace, and the ability to work flexible hours.

Full job description

Position Description

Stu's Home Improvement Outlet is seeking a high-energy, results-driven General Manager to lead the daily operations of our rapidly growing retail business. This role is responsible for overseeing sales, warehouse operations, deliveries, inventory management, customer experience, employee development, and overall business performance.

The General Manager will work directly with the owner to execute company goals, drive revenue growth, improve operational efficiency, develop team members, and ensure exceptional customer service. This is a hands-on leadership position that requires someone who can lead from the front, hold employees accountable, solve problems quickly, and build a culture of ownership and execution.

The ideal candidate has experience managing multiple departments, leading teams in a fast-paced environment, improving processes, and delivering measurable results. We are looking for a leader who is comfortable on the sales floor, in the warehouse, reviewing reports, coaching employees, and making critical business decisions.

Key responsibilities include managing sales performance, overseeing warehouse and delivery operations, hiring and developing employees, maintaining inventory accuracy, monitoring customer satisfaction, implementing company policies, tracking key performance indicators, and ensuring all departments work together efficiently.

This position offers the opportunity to make a significant impact within a growing company that values hard work, accountability, leadership, and continuous improvement. As we continue to expand, there will be substantial opportunities for advancement and increased responsibility for the right individual.

If you are a proven leader who thrives in a fast-paced environment, enjoys building teams, and has a passion for driving results, we encourage you to apply.

  • Requirements
    • 5+ years of management, operations, retail, warehouse, or multi-department leadership experience
    • Proven ability to lead, coach, and hold employees accountable
    • Experience managing sales teams, warehouse teams, delivery operations, or customer service departments
    • Strong organizational and time-management skills
    • Ability to prioritize multiple projects in a fast-paced environment
    • Experience hiring, training, and developing employees
    • Excellent communication and conflict-resolution skills
    • Strong computer skills including Microsoft Office, Google Workspace, CRM systems, and reporting tools
    • Ability to analyze business performance and implement improvements
    • Self-motivated with a hands-on leadership style
    • Ability to work evenings, weekends, and extended hours as business needs require
    • Valid driver's license with acceptable driving record
    • Ability to lift up to 50 pounds and work in both office and warehouse environments
  • Preferred Qualifications
    • Retail management experience with annual revenues exceeding $10 million
    • Experience managing furniture, appliance, flooring, home improvement, or big-box retail operations
    • Experience overseeing warehouse, logistics, delivery, and inventory control functions
    • Experience with Shopify, Facebook Marketplace, CRM platforms, and digital marketing
    • Multi-location management experience
    • Bachelor's degree in Business, Management, Operations, or related field (preferred but not required)
    • Proven track record of increasing sales, improving profitability, and building high-performing teams
Benefits
  • Competitive base salary
  • Performance-based bonus opportunities
  • Advancement opportunities within a rapidly growing company
  • Direct access to ownership and involvement in key business decisions
  • Employee discounts on appliances, furniture, flooring, and home improvement products
  • Paid time off (PTO)
  • Paid holidays
  • Professional development and leadership training opportunities
  • Opportunity to help shape the future of a growing organization
  • Fast-paced, entrepreneurial work environment where your contributions make a direct impact
  • Company-supported relocation reimbursement opportunities for qualified candidates
  • Flexible and autonomous leadership role for proven performers
Why Join Stu's Home Improvement Outlet?
  • Be part of a growing company with ambitious expansion plans
  • Lead a team that directly impacts company growth and customer satisfaction
  • Work alongside ownership to help build systems, processes, and future locations
  • Enjoy a role where results, initiative, and leadership are recognized and rewarded
  • Opportunity for long-term career growth into senior leadership positions

Related keywords

Retail ManagementWarehouse ManagementLogisticsInventory ControlShopifyFacebook MarketplaceCRMKPIsHome ImprovementBig-box RetailMicrosoft OfficeGoogle WorkspaceDigital MarketingMulti-location ManagementOperational Efficiency

About Stu's Home Improvement Outlet

LinkedInVisit site

Never Pay Retail Again

Industry
Wholesale Furniture and Home Furnishings
Company size
2-10 employees
Founded
2025
Headquarters
Dubuque, Iowa
LinkedIn followers
273

Stu’s Home Improvement Outlet | Big Savings. Bigger Mission. Stu’s Home Improvement Outlet is more than just a discount store — we’re a mission-driven retail operation with a purpose. We sell brand-new and open-box home improvement items at steep discounts, including furniture, flooring, lighting, vanities, appliances, tools, and more. From scratch-and-dent refrigerators to premium flooring deals, our inventory is constantly changing — but our mission stays the same: Proceeds from every purchase help fund critical home repairs, wheelchair ramps, and housing support for veterans, domestic violence survivors, and families rebuilding from crisis. Based in Dubuque, Iowa, Stu’s serves as the retail arm of Restoration Works, a nonprofit dedicated to emergency home stabilization, youth mentorship, addiction recovery, and reentry support. Our store offers both value to the community and opportunity for those seeking a second chance at meaningful employment. What We Offer: Major retail discounts — up to 90% off retail pricing Name-brand items, open box, liquidation, and donations Consignment and donation programs for tools and furniture Local pickup, delivery, and small-item shipping options Community-focused service and veteran-centered giving Who We Hire: We believe in building people. Our team includes veterans, returning citizens, young adults, and others seeking mentorship and a path forward. We provide on-the-job training, cross-training, and leadership opportunities in a zero-drama, high-energy environment. Shop Smart. Support Local. Restore Hope. 📍 Dubuque, IA 🌐 SaveWithStu.com(http://savewithstu.com) 📧 [[email protected]](mailto:[email protected]) 📞 (563) 277-0221

Offices: 9396 Bellevue Heights, Dubuque, Iowa 52003, US

View all jobs at Stu's Home Improvement Outlet

About Stu's Home Improvement Outlet

LinkedInVisit site

Never Pay Retail Again

Industry
Wholesale Furniture and Home Furnishings
Company size
2-10 employees
Founded
2025
Headquarters
Dubuque, Iowa
LinkedIn followers
273

Stu’s Home Improvement Outlet | Big Savings. Bigger Mission. Stu’s Home Improvement Outlet is more than just a discount store — we’re a mission-driven retail operation with a purpose. We sell brand-new and open-box home improvement items at steep discounts, including furniture, flooring, lighting, vanities, appliances, tools, and more. From scratch-and-dent refrigerators to premium flooring deals, our inventory is constantly changing — but our mission stays the same: Proceeds from every purchase help fund critical home repairs, wheelchair ramps, and housing support for veterans, domestic violence survivors, and families rebuilding from crisis. Based in Dubuque, Iowa, Stu’s serves as the retail arm of Restoration Works, a nonprofit dedicated to emergency home stabilization, youth mentorship, addiction recovery, and reentry support. Our store offers both value to the community and opportunity for those seeking a second chance at meaningful employment. What We Offer: Major retail discounts — up to 90% off retail pricing Name-brand items, open box, liquidation, and donations Consignment and donation programs for tools and furniture Local pickup, delivery, and small-item shipping options Community-focused service and veteran-centered giving Who We Hire: We believe in building people. Our team includes veterans, returning citizens, young adults, and others seeking mentorship and a path forward. We provide on-the-job training, cross-training, and leadership opportunities in a zero-drama, high-energy environment. Shop Smart. Support Local. Restore Hope. 📍 Dubuque, IA 🌐 SaveWithStu.com(http://savewithstu.com) 📧 [[email protected]](mailto:[email protected]) 📞 (563) 277-0221

Offices: 9396 Bellevue Heights, Dubuque, Iowa 52003, US

View all jobs at Stu's Home Improvement Outlet

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