Jobs at Dick Van Dyke Appliance World (Now Hiring) — 3 open

Call Center Advocate

Springfield, Illinois, United States · On-site

$18/hr–$19/hr

Entry level

Benefits: Health insurance Opportunity for advancement Paid time off Profit sharing Savings bank Vision insurance 401(k) Competitive salary Dental insurance Employee discounts Now Hiring: Call Center Advocate (On‑Site Po…

Skills: Phone etiquette, Active listening, Customer service, Verbal communication, Written communication

Dick Van Dyke Appliance World

Delivery Assistant

Springfield, Illinois, United States · On-site

$16/hr–$18/hr

Entry level

Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Profit sharing Savings bank Vision insurance 401(k) Competitive salary Dental insurance Employee discounts Dick Van Dyke Inc. has an imme…

Skills: Appliance Installation, Loading and Unloading, Hand Tools, Mechanical Aptitude, Heavy Lifting

Dick Van Dyke Appliance World

Entry Level Parts Clerk

Champaign, Illinois, United States · On-site

$17/hr–$19/hr

Entry level

Benefits: Health insurance Paid time off Savings bank Vision insurance 401(k) Competitive salary Dental insurance Employee discounts We’re hiring a full‑time Entry Level Parts Clerk to provide excellent customer service,…

Skills: Customer Service, Parts Ordering, Freight Handling, Inventory Organization, Parts Research

Call Center Advocate

Dick Van Dyke Appliance World

Springfield, Illinois, United States • On-site

Apply

Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

$18/hr–$19/hr
Full-time
high school
Health insurance, Opportunity for advancement, Paid time off, Profit sharing, Savings bank, Vision insurance
Posted 4d ago
~40 hrs/week

Responsibilities

Manage a high volume of incoming calls to provide product information and resolve customer issues efficiently. Document all interactions accurately and maintain strong customer relationships through interactive communication.

Requirements

Requires a high school diploma or equivalent and a valid driver's license. Candidates must possess strong communication skills and basic computer proficiency, though training is provided for those with limited experience.

Full job description

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Savings bank
Vision insurance
401(k)
Competitive salary
Dental insurance
Employee discounts

Now Hiring: Call Center Advocate (On‑Site Position)

This is NOT a remote position

Call Center Advocate Schedule

· Monday–Friday: 8:00 AM – 5:00 PM (Meal Break 1hr)

· Every other Saturday: 8:00 AM – 4:00 PM (Meal Break 30 min)

· Closed Sundays

Call Center Advocate Job Type: Full-Time
Call Center Advocate Pay Structure: $18.00–$19.00 per hour (based on experience)

Call Center Advocate Position Overview

We are seeking a customer-oriented Call Center Advocate to join our team. This on-site role serves as a key liaison between our company and our customers by providing product and service information, resolving issues efficiently, and delivering exceptional customer experience.

The ideal candidate is patient, empathetic, and an excellent communicator who enjoys talking with people. Call Center Advocates are confident problem-solvers who can think critically without taking issues personally, investigate concerns thoroughly, and advocate for customers when needed.

Even with limited experience, we will train the right person!

Call Center Advocate Key Responsibilities

· Manage a high volume of incoming calls

· Build strong trusting relationships with customer accounts through open and interactive communication

· Provide accurate and complete information using appropriate tools and resources

· Handle customer complaints, identify solutions, and follow up to ensure resolution

· Accurately document customer interactions, update accounts, and maintain records

· Follow all communication procedures, guidelines, and company policies

Call Center Advocate Required Skills & Qualifications

· Strong phone etiquette and active listening skills

· Customer-focused mindset with the ability to adapt to different personalities

· Excellent verbal and written communication skills

· Ability to multi-task, prioritize, and manage time effectively

· Basic computer skills

· Accurate data entry skills

· High school diploma or equivalent

· Valid driver’s license

Call Center Advocate Benefits Available At 90 Days

· 401(k) with profit sharing

· One week of paid time off

· One paid personal day every 90 days (up to four per year)

· Health insurance

· Dental insurance

· Vision insurance

· Free life insurance

· Flex Spending Account or (FSA)/ Health savings account (HSA)

· 90-day performance evaluation with opportunity for a pay increase

Related keywords

Call CenterCustomer ExperienceCustomer AdvocacyData EntryPhone EtiquetteAccount ManagementProblem SolvingCustomer RelationsCommunication Procedures

About Dick Van Dyke Appliance World

Industry: Retail
Company size: 11-50 employees
Headquarters: Decatur, Illinois
LinkedIn followers: 97

Offices: 134 N Martin Luther King Jr Dr, Decatur, Illinois 62523-1170, US

View all jobs at Dick Van Dyke Appliance World

About Dick Van Dyke Appliance World

Industry: Retail
Company size: 11-50 employees
Headquarters: Decatur, Illinois
LinkedIn followers: 97

Offices: 134 N Martin Luther King Jr Dr, Decatur, Illinois 62523-1170, US

View all jobs at Dick Van Dyke Appliance World

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Jobs at Dick Van Dyke Appliance World (Now Hiring) — 3 open

Dick Van Dyke Appliance World

Call Center Advocate

Springfield, Illinois, United States · On-site

$18/hr–$19/hr

Entry level

Skills: Phone etiquette, Active listening, Customer service, Verbal communication, Written communication

Dick Van Dyke Appliance World

Delivery Assistant

Springfield, Illinois, United States · On-site

$16/hr–$18/hr

Entry level

Skills: Appliance Installation, Loading and Unloading, Hand Tools, Mechanical Aptitude, Heavy Lifting

Dick Van Dyke Appliance World

Entry Level Parts Clerk

Champaign, Illinois, United States · On-site

$17/hr–$19/hr

Entry level

Skills: Customer Service, Parts Ordering, Freight Handling, Inventory Organization, Parts Research

Call Center Advocate

Dick Van Dyke Appliance World

Springfield, Illinois, United States • On-site

Apply

Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

$18/hr–$19/hr
Full-time
high school
Health insurance, Opportunity for advancement, Paid time off, Profit sharing, Savings bank, Vision insurance
Posted 4d ago
~40 hrs/week

Responsibilities

Requirements

Full job description

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Savings bank
Vision insurance
401(k)
Competitive salary
Dental insurance
Employee discounts

Now Hiring: Call Center Advocate (On‑Site Position)

This is NOT a remote position

Call Center Advocate Schedule

· Monday–Friday: 8:00 AM – 5:00 PM (Meal Break 1hr)

· Every other Saturday: 8:00 AM – 4:00 PM (Meal Break 30 min)

· Closed Sundays

Call Center Advocate Job Type: Full-Time
Call Center Advocate Pay Structure: $18.00–$19.00 per hour (based on experience)

Call Center Advocate Position Overview

Even with limited experience, we will train the right person!

Call Center Advocate Key Responsibilities

· Manage a high volume of incoming calls

· Build strong trusting relationships with customer accounts through open and interactive communication

· Provide accurate and complete information using appropriate tools and resources

· Handle customer complaints, identify solutions, and follow up to ensure resolution

· Accurately document customer interactions, update accounts, and maintain records

· Follow all communication procedures, guidelines, and company policies

Call Center Advocate Required Skills & Qualifications

· Strong phone etiquette and active listening skills

· Customer-focused mindset with the ability to adapt to different personalities

· Excellent verbal and written communication skills

· Ability to multi-task, prioritize, and manage time effectively

· Basic computer skills

· Accurate data entry skills

· High school diploma or equivalent

· Valid driver’s license

Call Center Advocate Benefits Available At 90 Days

· 401(k) with profit sharing

· One week of paid time off

· One paid personal day every 90 days (up to four per year)

· Health insurance

· Dental insurance

· Vision insurance

· Free life insurance

· Flex Spending Account or (FSA)/ Health savings account (HSA)

· 90-day performance evaluation with opportunity for a pay increase

Related keywords

Call CenterCustomer ExperienceCustomer AdvocacyData EntryPhone EtiquetteAccount ManagementProblem SolvingCustomer RelationsCommunication Procedures

About Dick Van Dyke Appliance World

Industry: Retail
Company size: 11-50 employees
Headquarters: Decatur, Illinois
LinkedIn followers: 97

Offices: 134 N Martin Luther King Jr Dr, Decatur, Illinois 62523-1170, US

View all jobs at Dick Van Dyke Appliance World

About Dick Van Dyke Appliance World

Industry: Retail
Company size: 11-50 employees
Headquarters: Decatur, Illinois
LinkedIn followers: 97

Offices: 134 N Martin Luther King Jr Dr, Decatur, Illinois 62523-1170, US

View all jobs at Dick Van Dyke Appliance World

Jobs at Dick Van Dyke Appliance World (Now Hiring) — 3 open

Call Center Advocate

Delivery Assistant

Entry Level Parts Clerk

Call Center Advocate

Tired of cold applications?

Responsibilities

Requirements

Full job description

Related keywords

About Dick Van Dyke Appliance World

About Dick Van Dyke Appliance World

Similar companies hiring

Tools

Explore

Platform

Clera

Tools

Explore

Platform

Clera

Jobs at Dick Van Dyke Appliance World (Now Hiring) — 3 open

Call Center Advocate

Delivery Assistant

Entry Level Parts Clerk

Call Center Advocate

Tired of cold applications?

Responsibilities

Requirements

Full job description

Related keywords

About Dick Van Dyke Appliance World

About Dick Van Dyke Appliance World

Similar companies hiring

Tools

Explore

Platform

Clera

Tools

Explore

Platform

Clera