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Case Manager

Mississauga, Ontario, Canada · On-site

$48k–$52k/yr

Mid level

Company Profile: Dynamic Functional Solutions Inc. is a Canadian business that has been a part of the Independent Medical Evaluation landscape for over 20 years. Some of Canada’s top Property and Casualty & Life an…

Skills: Medical Report Review, Quality Assurance, Critical Thinking, Problem Solving, Interpersonal Skills

DFSI logo

Case Manager

DFSI

Mississauga, Ontario, Canada • On-site

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Mid level

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  • $48k–$52k/yr
  • Full-time
  • bachelor degree
  • Posted 12d ago
  • ~40 hrs/week

Responsibilities

The role involves reviewing Independent Medical Evaluation reports to ensure quality, accuracy, and compliance with legislative requirements and client agreements. The Case Manager will liaise with assessors to resolve queries and ensure consensus for multi-assessment reports.

Requirements

A university degree in a health-related field, Kinesiology, Occupational Therapy, or Psychology is preferred, along with 2-3 years of industry experience. Proficiency in Microsoft Office and specific workflow software like SmartSimple is an asset.

Full job description

Company Profile:

Dynamic Functional Solutions Inc. is a Canadian business that has been a part of the Independent Medical Evaluation landscape for over 20 years. Some of Canada’s top Property and Casualty & Life and Health insurer’s, lawyers, employers, and Government Ministries depend on our medical expertise to provide them with timely, objective, and reliable assessments. Founded on pillars of high service standards, professional integrity, accountability, and respect, our compassionate team puts the needs of the persons that we serve first. 

We are looking for:

A Medical Report Reviewer to join our Dynamic team.  In this role, you will be a part of the Quality Assurance department, where you will review Independent Medical Evaluation reports, to ensure quality and compliance with legislative requirements and client Service Level Agreements.  

You will:

  • Verify report content with medical documentation on file to ensure accuracy and consistency
  • Conduct a thorough quality review for spelling, grammar, formatting 
  • Liaise with assessors to address questions and clarifications for their reports, and provide feedback, as required 
  • Liaise between multi-assessors and ensure consensus for cases requiring multidisciplinary reports
  • Address and respond to assessor queries and/or correspondence in a professional and timely manner; effectively resolve any issues
  • Support assessors, as required, to ensure timely delivery of their reports 

The ideal candidate will have:

  • An ability to articulate your thoughts clearly and professionally, in a verbal and written context
  • Strong interpersonal skills 
  • Resilience and the ability to adapt to fluid demands 
  • An ability to “think on your feet” and use your critical thinking skills to problem solve, and make decisions that are best for the team 
  • A University Degree in a health-related field, Kinesiology, Occupational Therapy, or Psychology preferred
  • Solid PC skills with proficient use of Microsoft Office (Outlook, Excel, Word)
  • Experience with SmartSimple, eClaims Workflow, and Expeflow is an asset but not required
  • Knowledge of or experience working within disciplines such as Orthopaedics, Sports Medicine, Psychiatry, and Neuropsychology is considered an asset
  • Bilingual - French an asset

You are: 

  • Motivated and results-oriented – You are someone that is highly organized and an independent problem solver
  • A quick learner – You are someone that enjoys new challenges in a fast-paced and dynamic environment, and has strong critical thinking and reasoning skills 
  • Service-oriented - You are someone that is detail oriented and has a strong business acumen

 

When our shared values guide and define our work, together we make great things possible:

Collaborative – we bring ideas to the table, so we can excel as a team 

Adaptable – we are open to new challenges, and we embrace and drive change, in order to continuously improve

Passionate – we care about our communities, and we are committed to delivering quality on time, all the time

Accountable – we are empowered to make decisions, and own the results of our work

 

DFSI is committed to an inclusive, accessible recruitment and selection process. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

We collect and use the personal information you provide solely for recruitment purposes. Your information will only be shared with staff involved in the hiring process unless you request otherwise. For questions, contact [email protected].

 

Related keywords

Independent Medical EvaluationQuality AssuranceMedical Report ReviewerKinesiologyOccupational TherapyPsychologySmartSimpleeClaims WorkflowExpeflowMicrosoft OutlookMicrosoft ExcelMicrosoft WordService Level AgreementsLegislative RequirementsHealthcareCase Management

About DFSI

LinkedInVisit site

Your leading expert in the Independent Medical Evaluation industry.

Industry
Medical Practices
Company size
51-200 employees
Founded
1999
Headquarters
Mississauga, Ontario
LinkedIn followers
408

For over 25 years, Dynamic Functional Solutions Inc. has been delivering comprehensive and objective evaluations, and is recognized as a leading IME provider in Canada.

Offices: 120 Traders Blvd East, Suite 105, Mississauga, Ontario L4Z 2H7, CA · 45 Frid St, 1, Hamilton, Ontario L8P 4M3, CA · 100 Consilium Pl, 200, Scarborough, Ontario M1H 3E3, CA · 2001 Boulevard Robert-Bourassa, Montreal, Quebec H3A 2A6, CA · 2000 Veteran's Pl NW, 310, Calgary, Alberta T3B 4N2, CA

Independent Medical ExaminationsInsurer ExaminationsCAT AssessmentsIn-Home AssessmentsFunctional Abilities EvaluationsTort AssessmentsIMEEMIInsurancesand Medical
View all jobs at DFSI

About DFSI

LinkedInVisit site

Your leading expert in the Independent Medical Evaluation industry.

Industry
Medical Practices
Company size
51-200 employees
Founded
1999
Headquarters
Mississauga, Ontario
LinkedIn followers
408

For over 25 years, Dynamic Functional Solutions Inc. has been delivering comprehensive and objective evaluations, and is recognized as a leading IME provider in Canada.

Offices: 120 Traders Blvd East, Suite 105, Mississauga, Ontario L4Z 2H7, CA · 45 Frid St, 1, Hamilton, Ontario L8P 4M3, CA · 100 Consilium Pl, 200, Scarborough, Ontario M1H 3E3, CA · 2001 Boulevard Robert-Bourassa, Montreal, Quebec H3A 2A6, CA · 2000 Veteran's Pl NW, 310, Calgary, Alberta T3B 4N2, CA

Independent Medical ExaminationsInsurer ExaminationsCAT AssessmentsIn-Home AssessmentsFunctional Abilities EvaluationsTort AssessmentsIMEEMIInsurancesand Medical
View all jobs at DFSI

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