Chicago, Illinois, United States · On-site
Why Join Us? Our Credo Beauty stores offer our guests the largest selection of safe clean beauty products. Credo Beauty’s mission is to change the way people think about the products they put on their bodies. Credo Beaut…
Skills: Retail leadership, Sales management, Guest service, Inventory management, Team development
New York, New York, United States · Remote OK
$90k–$100k/yr
POSITION PURPOSE We're looking for a Communications & Creator Partnerships Manager to own how Credo shows up in the world beyond our own channels. This person manages earned media, influencer and creator relationships, S…
Skills: Public Relations, Influencer Marketing, Communications, Content Strategy, Media Relations
New York, New York, United States · On-site
$80k–$84k/yr
Our Credo Beauty stores offer our guests the largest selection of safe clean beauty products. Credo Beauty’s mission is to change the way people think about the products they apply on their bodies. Credo Beauty’s in-stor…
Skills: Retail leadership, Team management, Sales management, Business acumen, Guest service
New York, New York, United States · On-site
ABOUT CREDO Credo Beauty is the leading clean beauty retailer in North America, setting industry-leading standards for ingredient safety, transparency, sustainability, and responsible business practices. Credo Qualified …
Skills: Organization, Detail-oriented, Written Communication, Verbal Communication, Project Management
Chicago, Illinois, United States · On-site
$19/hr–$21/hr
Job Title: Clean Beauty Ambassador Reporting to: Boutique Manager Position Purpose We are seeking a Clean Beauty Ambassador to join Credo Beauty Chicago. With multiple boutiques nationwide, our retail environment is one …
Skills: Customer Service, Beauty Product Knowledge, Skincare Consultations, Makeup Application, Sales
New York, New York, United States · Remote OK
This is a remote role. We are looking for someone based in NYC or CA. CRM Strategy & Lifecycle Marketing Overall CRM Strategy: Develop and execute the CRM strategy across email, SMS, push notifications, Direct Mail, and …
Skills: CRM Strategy, Lifecycle Marketing, Loyalty Program Management, Customer Segmentation, Omnichannel Marketing
New York, New York, United States · On-site
$19/hr–$21/hr
Job Title: Clean Beauty Ambassador Reporting to: Boutique Manager Position Purpose We are seeking a Clean Beauty Ambassador to join Credo Beauty SoHo, New York. With multiple boutiques nationwide, our retail environment …
Skills: Customer Service, Beauty Product Knowledge, Skincare Consultations, Makeup Application, Sales
Los Angeles, California, United States · On-site
$19/hr–$21/hr
Job Title: Clean Beauty Ambassador Reporting to: Boutique Manager Position Purpose We are seeking a Clean Beauty Ambassador to join Credo Beauty SilverLake. With multiple boutiques nationwide, our retail environment is o…
Skills: Customer Service, Beauty Product Knowledge, Skincare Consultations, Makeup Application, Sales
New York, New York, United States · On-site
$19/hr–$21/hr
Job Title: Clean Beauty Ambassador Reporting to: Boutique Manager Position Purpose We are seeking a Clean Beauty Ambassador to join Credo Beauty Williamsburg - Brooklyn, New York. With multiple boutiques nationwide, our …
Skills: Customer Service, Beauty Product Knowledge, Skincare Consultations, Makeup Application, Sales
New York, New York, United States · Remote OK
$90k–$100k/yr
POSITION PURPOSE We're looking for a Communications & Creator Partnerships Manager to own how Credo shows up in the world beyond our own channels. This person manages earned media, influencer and creator relationships, S…
Skills: PR Strategy, Earned Media, Influencer Marketing, Creator Partnerships, Agency Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Assistant Boutique Manager supports the Boutique Manager in leading, coaching, and developing the team to achieve sales and operational targets. Responsibilities include managing store inventory, maintaining visual merchandising standards, and ensuring exceptional guest service through consultations.
Candidates must have 1 to 2 years of retail leadership experience and strong communication skills. The role requires the ability to perform physical tasks such as lifting up to 50 pounds and standing for the duration of a shift.
Why Join Us?
Our Credo Beauty stores offer our guests the largest selection of safe clean beauty products. Credo Beauty’s mission is to change the way people think about the products they put on their bodies. Credo Beauty’s in-store experts are informed passionate advocates for clean beauty and provide exceptional in-store guest service. We’re committed to establishing a workplace in which each person's individuality is valued, appreciated, and acknowledged.
The ideal Assistant Boutique Manager is inspirational, dynamic and committed to playing a leading role in the success of the store by supporting the Boutique Manager to lead, coach and develop our team of Clean Beauty Experts and Leads to achieve all sales, guest service and operational targets. You’ll enjoy working with our diverse teams and leaders, who care about fostering an environment of development, creativity and authenticity.
We work closely with our guests to ensure satisfaction through one-on-one skincare and makeup consultations. Our team works cohesively in a beautiful, creative, and inspirational work environment.
A Day in the Life….
People Development
Prioritize people’s development by arranging ongoing one-to-one time with direct reports to review sales results, identifying opportunities, and providing well rounded feedback.
Partner with the boutique manager to arrange new hire onboarding schedule and support as needed.
Strive to foster an environment where mutual feedback is encouraged.
Equip direct reports to understand and follow company policies and guidelines.
Partner with the internal education department (EDU) on training, product resources and KPI metrics.
Ensure clear and consistent communication with your manager regarding store updates, successes, challenges and matters of importance
Sales Management
Communicate directly with store vendors, cross functional partners, and sales representatives.
Operate Credo Live to support our online clientele.
Partner with the boutique manager to maintain business strategies to grow the guest database, increase store traffic and optimize sales.
Meet sales goals by training, motivating, mentoring, and providing feedback to the sales team.
Retail Operations
Maintain store visual standards in accordance with Credo Beauty merchandising guidelines.
Partner with the boutique manager to manage and handle all issues that arise from our guests (complaints, grievances, etc.)
Manage store inventory levels, record discrepancies, returns and shrink with accuracy.
Train store team to understand and adhere to guidelines for store safety, incident reports, OSHA, and emergency action plans.
Project Management
Find creative ways to enhance the guest experience, associate engagement and overall store performance.
Identify challenges and meet them with thoughtful and meaningful solutions.
Partner with the boutique manager in weekly operational duties (inventory management, return to warehouse, etc.).
Open to supporting ad hoc projects as needed.
We would love to hear from you if you have…
1 to 2 years in a retail leadership position (Assistant Store Manager or Supervisor).
Powerful leading skills and business orientation.
Guest management skills and guest service experience in retail stores is a plus.
Demonstrates and promotes beauty products on the spot (e.g., how to apply serums or face creams).
Excellent communication and interpersonal skills.
Organization and planning skills.
Previous experience with POS systems & payment systems.
The ability to think on your feet and react quickly to store needs.
Efficiency in Microsoft Suite, Microsoft 360, and using company hardware (iPads, PC/Mac laptop).
Promote passion and can-do attitude with your team daily.
Demonstrate understanding on what motivates others and always lead by example.
Acts with integrity in words and actions while consistently demonstrating care and compassion.
Able to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance filled environment & handle and apply cosmetics products to our guests-with or without accommodation.
Flexible availability to workdays/early evenings, weekends and holidays.
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences, and backgrounds creates an environment that produces extraordinary results.
A few more important points...
Credo is proud to be an equal opportunity employer (EEO) that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
Where all beauty is clean beauty.
Our mission is to change the way people think about what they put on their bodies. We are building a destination where one can find the most comprehensive collection of the most beautiful, safe and effective beauty products in the world. We are a purpose driven organization that values diversity and inclusiveness. We pride ourselves in the expertise of our team, supporting our communities and respecting the environment we live in.
Offices: San Francisco, California 94129, US
Where all beauty is clean beauty.
Our mission is to change the way people think about what they put on their bodies. We are building a destination where one can find the most comprehensive collection of the most beautiful, safe and effective beauty products in the world. We are a purpose driven organization that values diversity and inclusiveness. We pride ourselves in the expertise of our team, supporting our communities and respecting the environment we live in.
Offices: San Francisco, California 94129, US
