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Jobs at Charlotte Swim Academy (Now Hiring) — 3 open

Charlotte Swim Academy

General Manager - Charlotte, NC

Charlotte, North Carolina, United States · On-site

$54k–$74k/yr

Mid level

Job Highlights Are you a talented leader with a caring heart? Are you looking for a career that is FUN, FULFILLING and REWARDING? If you have managerial experience, love kids and love the water, join our management team …

Skills: Team leadership, Staff management, Customer service, Employee development, Operations management

Charlotte Swim Academy

Part-Time Swim Instructor - Charlotte, NC

Charlotte, North Carolina, United States · On-site

$15/hr–$18/hr

Entry level

Job Highlights Our team is on a mission to create a safe, fun, and encouraging environment where kids not only learn to swim - they thrive! As a swim instructor, you'll be the heart of the experience: teaching life-savin…

Skills: Swim Instruction, Water Safety, Childcare, Communication, Leadership

Charlotte Swim Academy

Guest Experience Team Member - Charlotte, NC

Charlotte, North Carolina, United States · On-site

$14/hr–$18/hr

Entry level

Job Highlights Be the Smile That Starts the Splash! Looking for a job where you get to connect with kids and their families, make a difference every day, and work with a fun, energetic team? You have found it! Join our t…

Skills: Customer Service, Communication, Organization, Payment Processing, Enrollment Management

General Manager - Charlotte, NC

Charlotte Swim Academy

Charlotte, North Carolina, United States • On-site

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Mid level

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  • $54k–$74k/yr
  • Full-time
  • bachelor degree
  • Health insurance, Dental insurance, Vision insurance, Life insurance, Short term disability insurance, Long term disability insurance
  • Posted 2d ago
  • Apply by Aug 28
  • ~40 hrs/week

Responsibilities

The General Manager is responsible for hiring, coaching, and leading a team to ensure exceptional customer experiences and efficient facility operations. They will manage key performance indicators, oversee staff scheduling, and maintain a safe and clean environment.

Requirements

Candidates must have an undergraduate degree or 5 years of relevant experience, along with 2-3 years of management experience. Strong leadership, customer service skills, and a passion for teaching children are essential requirements.

Full job description

Job Highlights

Are you a talented leader with a caring heart? Are you looking for a career that is FUN, FULFILLING and REWARDING? If you have managerial experience, love kids and love the water, join our management team at one of our award-winning swim schools.

 

We are seeking a General Manager who will enjoy FULL and ACTIVE days, spent working both in and out of the pool, constantly interacting with children, families, and coworkers. Aquatic experience isn't necessary since we provide comprehensive training. This is an opportunity to love your job where you will be creating exceptional experiences for kids, customers and employees.

 

Charlotte Swim Academy’s investment in your career growth includes active participation in a formal professional development program. During your first year of employment, you will attend weekly meetings with key business leaders at your location centered around employee management and development, business growth and more! 

 

Charlotte Swim Academy, a proud partner brand of Emler Swim and Gym, is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work, and Best Places to Work (year after year)!

Is this you?

  • You thrive in an active role, spending each day both in and out of the pool, fully engaged with customers and coworkers.

  • You have a passion for inspiring and developing strong teams.

  • You enjoy fast-track industry training to hone your skills for executing and managing school activities and responsibilities.

  • You're a creative team player who likes to work hard and have fun.

  • You love kids!

Responsibilities

Responsibilities Include:

  • Hiring, coaching, leading and inspiring a team - both in aquatics and customer service.

  • Drive exceptional customer experiences and satisfaction! Lead by example, working front-line shifts and through team enhancement and development.

  • Calmly, positively and proactively respond to challenges.

  • Maintain a clean and safe facility.

  • Master our teaching curriculum and customer service practices.

  • Create a caring, fun, friendly and effective work environment!

  • Create and manage schedules and lead regular team meetings

  • Manage employee engagement and retention.

  • Develop your operations team to be industry leaders. 

  • Directly manage key performance indicators to ensure the location is operating efficiently and effectively.

  • Manage and operate a profitable business.

Qualifications

Requirements:

  • Undergraduate College degree (5 years of relevant leadership/work experience may be considered)

  • 2-3 years of management experience (supervising a department/division/site/team)

  • Proven success in leading, motivating, and empowering a team

  • A genuine love for teaching children

  • Ability to recognize problems and resolve them on the spot

  • Excellent customer service skills - it must be natural for you to want to say "yes!"

  • Ability to set goals, create plans and convert plans into action

Pay Range

USD $53,750.00 - USD $73,750.00 /Yr.

Pay and Perks

Benefits of this full-time, salaried position include:

  • Full salary range: $53,750-$73,750

  • Up to $17,000.00 in bonus potential 
  • Monthly phone allowance of $50 per paycheck 
  • Participation in an Employee Equity Plan

  • Health, dental, vision and life insurance plan options

  • Short term and long term disability insurance

  • Voluntary Aflac supplemental insurance plans at discounted rates

  • 401k with employer matching

  • Paid Time Off 

  • Discounted rates on pet insurance 

  • Discounts on products and services through LifeMart

  • Development, training and company-sponsored events

  • Position status - Exempt

Ready to Make a Difference?

Your career is only beginning as a General Manager with Charlotte Swim Academy. Our operations leaders are serious about investing in the development of our managers, providing them with opportunities for advancement, mentorship and endless possibilities. Embrace our core values, benefit from opportunities for growth and development, feel the reward of saving lives, and know Emler Swim and Gym is committed to creating a work environment to love!

 

 

The position will remain open for up to 30 days from the posting date or until it is filled, whichever comes first.

 

Emler Swim and Gym and our partner brands participate in E-Verify to ensure all team members are authorized to work in the U.S. All applicants are subject to a background check following a conditional offer of employment. 

 

Related keywords

General ManagerAquaticsSwim SchoolTeam LeadershipOperations ManagementCustomer ExperienceEmployee RetentionKPI ManagementFacility ManagementProfessional DevelopmentE-VerifyStaff CoachingBusiness GrowthSchedulingSafety Compliance

About Charlotte Swim Academy

LinkedInVisit site
Industry
Sports and Recreation Instruction
Company size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
LinkedIn followers
21

Emler Swim & Gymnastic Schools represents a growing network of trusted, high-quality swim and gymnastics schools across the country. Rooted in safety, confidence-building, and joyful learning, our expanded family of schools offers even more ways to support children’s growth and development through purposeful movement, whether that’s in the water or on the mat. At Emler Swim & Gym Schools, we believe every child deserves to build confidence and master essential life skills in a safe, nurturing, and positive environment. For 50 years, we’ve supported families through the early years of growth and development, offering high-quality instruction rooted in safety, encouragement, and fun. With a commitment to excellence and a warm, welcoming culture, Emler Swim and Gymnastics is where kids feel seen, celebrated, and supported.

Offices: 9315 Monroe Rd # A, Charlotte, North Carolina 28270, US · 9315 Monroe Rd, Charlotte, NC 28270, US

View all jobs at Charlotte Swim Academy

About Charlotte Swim Academy

LinkedInVisit site
Industry
Sports and Recreation Instruction
Company size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
LinkedIn followers
21

Emler Swim & Gymnastic Schools represents a growing network of trusted, high-quality swim and gymnastics schools across the country. Rooted in safety, confidence-building, and joyful learning, our expanded family of schools offers even more ways to support children’s growth and development through purposeful movement, whether that’s in the water or on the mat. At Emler Swim & Gym Schools, we believe every child deserves to build confidence and master essential life skills in a safe, nurturing, and positive environment. For 50 years, we’ve supported families through the early years of growth and development, offering high-quality instruction rooted in safety, encouragement, and fun. With a commitment to excellence and a warm, welcoming culture, Emler Swim and Gymnastics is where kids feel seen, celebrated, and supported.

Offices: 9315 Monroe Rd # A, Charlotte, North Carolina 28270, US · 9315 Monroe Rd, Charlotte, NC 28270, US

View all jobs at Charlotte Swim Academy

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