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Part-time
Posted 23d ago
~14 hrs/week
Responsibilities
Engage customers to build lasting relationships and guide their journey through exceptional service both digitally and in person. Act as a product storyteller to promote luxury furniture while contributing to the operational and visual maintenance of the showroom.
Requirements
Prior retail experience in furniture or home goods and interior styling skills are preferred. Candidates must be fluent in English and available to work at least 14 hours across 3 days per week, including weekends.
Full job description
We’re rethinking homes for how people really live, and we’re looking for a Retail Sales Specialist (Casual) to join our Brisbane Showroom team to help shape the future of living—one thoughtful detail at a time.
Retail at Castlery is where design, service, and experience meet - giving customers a space to explore, connect, and discover the perfect pieces for their homes.
What you'll do:
Engage and build trust with our customers to create lasting relationships that support their current and future needs
Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint
Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP’s
Contribute to the operational and visual requirements of running a showroom
What you'll need to succeed:
Prior retail sales experience is a plus, preferably in the furniture or home goods industry. Interior styling experience is preferred
Fluent English with excellent communication skills, both written and verbal
Maintain knowledge of assortment, services, and policies to confidently meet customer needs
Ability to demonstrate teamwork and thrive in a customer focused, fast paced environment
Open to a culture of continuous feedback, learning and professional development
An interest in furniture, styling and design trends, with retail or career experience in related industries
Actively contributes to store sales target and efficiently perform showroom transactions with high degree of accuracy and following through with sales leads
Required Availability:
Available to work a minimum of 14 hours per week and a minimum of 3 days per week - weekdays, weekends and public holidays included
Location:
Castlery Showroom - 147 Robertson St, Fortitude Valley QLD 4006
Built for Real Life, Designed for What’s Next
At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.
Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.
If you believe that good homes create good lives, come build with us.
Castlery is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
We design furniture that solves real-life problems – with inventiveness, versatility and craft.
Industry
Retail
Company size
201-500 employees
Founded
2013
Headquarters
Singapore
LinkedIn followers
14,696
Castlery is a furniture design brand focused on solving real-life problems with high-quality, thoughtfully designed pieces.
From maximising storage in city apartments to building sofas that let kids be kids, our design philosophy puts people first – not trends or industry norms. We blend inventiveness, versatility and craft to bring comfort, beauty and function into homes around the world.
As a direct-to-consumer brand, we manage the full spectrum – from design and production to supply chain and delivery management, across a growing network of digital and physical retail touchpoints.
Founded in Singapore, Castlery now has a global presence spanning multiple markets – and we’re just getting started.
We’re a team of designers, thinkers, problem solvers and doers who believe in creating products with purpose, and making homes more liveable for more people. If that sounds like you, let’s talk.
Singapore: www.castlery.com/sg
United States: www.castlery.com/us
Australia: www.castlery.com/au
Canada: www.castlery.com/ca
We design furniture that solves real-life problems – with inventiveness, versatility and craft.
Industry
Retail
Company size
201-500 employees
Founded
2013
Headquarters
Singapore
LinkedIn followers
14,696
Castlery is a furniture design brand focused on solving real-life problems with high-quality, thoughtfully designed pieces.
From maximising storage in city apartments to building sofas that let kids be kids, our design philosophy puts people first – not trends or industry norms. We blend inventiveness, versatility and craft to bring comfort, beauty and function into homes around the world.
As a direct-to-consumer brand, we manage the full spectrum – from design and production to supply chain and delivery management, across a growing network of digital and physical retail touchpoints.
Founded in Singapore, Castlery now has a global presence spanning multiple markets – and we’re just getting started.
We’re a team of designers, thinkers, problem solvers and doers who believe in creating products with purpose, and making homes more liveable for more people. If that sounds like you, let’s talk.
Singapore: www.castlery.com/sg
United States: www.castlery.com/us
Australia: www.castlery.com/au
Canada: www.castlery.com/ca