Baltimore, Maryland, United States · On-site
$19/hr–$21/hr
Job DetailsJob Location: SUD Program - Baltimore, MD 21216Position Type: Part TimeSalary Range: $19.00 - $21.00 HourlyJob Shift: VariableIntake Specialist 📍 Baltimore, Maryland 💰 $19.00-$21.00 Hourly 🕒 Full-Time and P…
Skills: Intake Screening, Referral Management, Insurance Verification, Electronic Health Records, Crisis Intervention
Baltimore, Maryland, United States · On-site
$55k–$60k/yr
Job DetailsLevel: ExperiencedJob Location: SUD Program - Baltimore, MD 21216Position Type: Full TimeEducation Level: Bachelor DegreeSalary Range: $55,000.00 - $60,000.00 SalaryTravel Percentage: Up to 10%Job Shift: Monda…
Skills: Quality Assurance, Compliance Monitoring, Performance Evaluation, Chart Auditing, Operational Reviews
Baltimore, Maryland, United States · On-site
$100k–$130k/yr
Job DetailsLevel: ManagementJob Location: Main Campus - Baltimore, MD 21229Position Type: Full TimeEducation Level: Professional CertificateSalary Range: $100,000.00 - $130,000.00 Salary/yearTravel Percentage: Up to 10%J…
Skills: Clinical Leadership, Medication Management, Crisis Intervention, Medical Assessment, Withdrawal Management
Cumberland, Maryland, United States · Remote OK
$34/hr–$38/hr
Job DetailsLevel: ExperiencedJob Location: Allegany & Garrett Counties - Oakland and Cumberland, MD 00000Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $34.00 - $38.00 HourlyTravel Percentage: Up t…
Skills: Crisis Intervention, Behavioral Health Assessment, De-escalation, Supportive Counseling, Case Coordination
Baltimore, Maryland, United States · On-site
$22/hr–$25/hr
Job DetailsLevel: ExperiencedJob Location: Main Campus - Baltimore, MD 21229Position Type: Full TimeEducation Level: Associate DegreeSalary Range: $22.00 - $25.00 HourlyTravel Percentage: Up to 25%Job Shift: VariableJob …
Skills: Substance Use Counseling, Biopsychosocial Assessments, Treatment Planning, Group Counseling, Individual Counseling
Baltimore, Maryland, United States · On-site
$24/hr–$26/hr
Job DetailsLevel: ExperiencedJob Location: Main Campus - Baltimore, MD 21229Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $24.00 - $26.00 HourlyTravel Percentage: Up to 50% Job Shift: DaytimeJob C…
Skills: Crisis Intervention, Staff Supervision, Case Management, Safety Planning, Clinical Documentation
Baltimore, Maryland, United States • On-site
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Manage the referral and admissions process for residential substance use disorder treatment programs. Coordinate with clinical staff to ensure appropriate admissions and document all activities in the electronic health record.
Requires a high school diploma with an associate's or bachelor's degree preferred. Minimum of 2 years of experience in behavioral health, healthcare, or public health systems is preferred.
Job DetailsJob Location: SUD Program - Baltimore, MD 21216Position Type: Part TimeSalary Range: $19.00 - $21.00 HourlyJob Shift: VariableIntake Specialist
📍 Baltimore, Maryland
💰 $19.00-$21.00 Hourly
🕒 Full-Time and Part-Time | Shifts: 7:00AM-3:00PM, 3:00PM-11:00PM, and 11:00PM-7:00AM | Monday – Friday or Weekends
Being the Leader Communities Need in Moments of Crisis.
CarePoint Response, Inc. (CPR) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
We are seeking a Weekend Intake & Admissions Specialist to support the referral, screening, and admissions process for residential substance use disorder (SUD) treatment programs. In this role, you will serve as the primary point of contact for incoming referrals, conduct intake screenings, review referral information for program eligibility, and coordinate with clinical and nursing staff to ensure appropriate admissions. You will document all intake activity in the electronic health record, verify insurance information, communicate admission decisions to referral sources, and maintain timely, accurate records of all referrals and outcomes. You will collaborate with internal teams and external partners to support a smooth admissions process while ensuring professionalism, confidentiality, and compassionate communication with all stakeholders.
Oversee and manage the referral process for SUD program during assigned shift
Receive, track, and respond to referrals from hospitals, community providers, and internal programs
Conduct intake screenings via phone with potential clients, referral sources, and care partners
Review referrals against program criteria and identify need for nurse or clinical review
Escalate cases appropriately based on medical, psychiatric, or safety concerns
Communicate admission decisions and updates to referral sources in a timely and professional manner
Complete registration and intake documentation in Credible
Accurately document all outreach attempts, communications, and admission outcomes
Verify insurance information as required for intake processing
Serve as a liaison between internal teams and external partners to support coordination of care
Support residential staff by facilitating timely and organized admissions to both CRU and Detox units
Participate in shift handoffs and communicate outstanding referrals or pending items
Adhere to all organizational policies, procedures, and professional standards
Maintain confidentiality and demonstrate respectful, empathetic communication at all times
Perform additional administrative or intake-related duties as assigned by the Admissions Manager, within the defined scope of the role
QualificationsQualifications
High School Diploma or equivalent required
Associate’s or Bachelor’s degree preferred
Experience
Minimum of 2 years of experience working within behavioral health, healthcare, or public health systems preferred.
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Critical thinking within defined guidelines
Attention to detail and accuracy in documentation
Understanding of professional boundaries and role limitations
🏥 Medical, Dental, and Vision Insurance.
💼 403(b) Retirement Plan.
🌴 Generous PTO – Vacation, Sick, Personal, and Holidays.
📚 Tuition Reimbursement & Professional Development Support.
💙 Be part of an innovative, impact-driven team shaping the future of crisis care.
Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.
👉 Apply today and become a guiding force for change.
Saving lives for over 30 years. Account not monitored 24/7.
CarePoint Response is a 501(c)(3) private non-profit behavioral health and crisis services organization. Since 1992, we have helped countless individuals overcome mental health and substance use disorders, regardless of ability to pay or time of day. We envision a world of thriving communities where healing and mental wellness are possible for all. Our mission is to deliver high-quality behavioral health services and emotional support to individuals and communities navigating mental health and substance use challenges to ensure their health and well-being. We operate in Baltimore City, Central Maryland, and Western Maryland, providing behavioral health and crisis services to support individuals in need. If you or a loved one are struggling, call or text 988 today, or chat with a counselor at 988lifeline.org. For more information, visit www.bcresponse.org.
Offices: 5124 Greenwich Ave, Baltimore, Maryland 21229, US
Saving lives for over 30 years. Account not monitored 24/7.
CarePoint Response is a 501(c)(3) private non-profit behavioral health and crisis services organization. Since 1992, we have helped countless individuals overcome mental health and substance use disorders, regardless of ability to pay or time of day. We envision a world of thriving communities where healing and mental wellness are possible for all. Our mission is to deliver high-quality behavioral health services and emotional support to individuals and communities navigating mental health and substance use challenges to ensure their health and well-being. We operate in Baltimore City, Central Maryland, and Western Maryland, providing behavioral health and crisis services to support individuals in need. If you or a loved one are struggling, call or text 988 today, or chat with a counselor at 988lifeline.org. For more information, visit www.bcresponse.org.
Offices: 5124 Greenwich Ave, Baltimore, Maryland 21229, US