Jobs at Caparal Appliances & Furniture (Now Hiring) — 7 open

📋 Job Summary

The Field Liaison Officer serves as the vital frontline representative of our credit and collection team, handling the physical processing, submission, and collection of essential corporate documents, legal paperwork, and overdue client payments. This field-based role combines document routing and government coordination with payment collection and banking. The ideal candidate navigates bureaucratic processes and local travel with ease, maintaining high integrity and emotional intelligence while protecting the company's financial stability.

🚀 Career Growth Opportunity: We are looking for goal-oriented, highly dependable professionals! High-performing officers who consistently meet collection timelines, maintain meticulous document records, and demonstrate exceptional resilience will be prioritized for career progression and leadership tracks within the credit, risk management, and finance departments. 🎯

🏢 About Our Team & Culture

🎯 Our Mission: To manage the company's accounts receivable by ensuring timely payments and minimizing financial risk. This team protects the company's liquidity by balancing assertive collection strategies with the maintenance of positive, long-term customer relationships. 📈

🛑 Primary Objective: To reduce the Days Sales Outstanding (DSO) and keep the Past Due Rate below the target percentage, ensuring that the company’s capital is not tied up in unpaid invoices. ⚖️

🤝 Our Internal Customers: You will learn how field logistics directly connects with financial operations by collaborating with Sales & Retail Floor (to advise on customer credit-worthiness), Accounting (to seamlessly reconcile payments and account balances), and Legal (for high-risk accounts requiring official legal escalation). 💼

⚡ The Team Vibe: Methodical, persistent, and emotionally intelligent. Our culture requires "calm under pressure"—the ability to handle difficult financial conversations and navigate institutional red tape while remaining highly professional, organized, and solution-oriented. 🧠

🔍 Key Responsibilities

📞 Payment Collection & Treasury Support: Physically collect corporate checks, cash payments, and billing documents from clients across designated areas. Safely deposit collected funds into designated bank accounts under strict security protocols, and issue Official Receipts (ORs) directly to clients.

📂 Document Processing & Compliance ("Lakad"): Transport, submit, and track official applications, permits, and licenses at various government agencies (such as BIR, SEC, LGU City Halls, etc.). Coordinate with the company’s retained notary public to arrange legal notarization for contracts, resolutions, and certificates.

🤝 Bureaucracy & Relationship Management: Act as the professional face of the company when dealing with frontline government processors, bank tellers, and client administrative staff. Build productive, long-term relationships to understand changing procedures and bypass administrative roadblocks.

📊 Account Tracking & Administration: Maintain an organized, up-to-date tracking log of all documents out for signature, processing, or notarization. Provide daily updates to the credit head regarding pending permits, field assignments, and collection statuses.

⚙️ Expense Liquidation: Meticulously account for and liquidate all field expenses (including transportation, parking, documentary stamps, and processing fees) with complete, accurate receipts on time.

🎓 Qualifications

🎓 Education: Graduate of any 2 or 4-year course; High School graduates with extensive, verified field experience in document processing or cash collection are highly welcome to apply.

💼 Experience & Mobility: 1 to 2 years of experience as a Liaison Officer, Field Messenger, Document Processor, or Collector. Must be highly familiar with regional geography, commuting routes, and traffic patterns. Ownership of a motorcycle and possession of a valid driver's license is a major asset.

🛠️ Technical Skills: Basic computer literacy to report field updates. In-depth understanding of standard local government forms, queues, and submission workflows, along with basic mathematical skills for accurate payment collections.

✨ Soft Skills: High integrity, trustworthiness, and absolute confidentiality. Exceptional time management skills to map efficient routes, high tolerance for long queues or heavy traffic, and the confidence to communicate politely yet assertively with diverse groups of people.

🎁 What We Offer

🧠 Professional Development: Continuous improvement through structured training, mentorship in financial risk management, and deep hands-on exposure to compliance, corporate legal escalation, and cash flow protection.

🇵🇭 Real-World Impact: Play a critical role in safeguarding corporate liquidity, minimizing past due accounts, and keeping the company's capital running efficiently through swift field action.

📈 Career Progression: A clear, merit-based pathway to Senior Liaison roles, Specialized Credit Investigators, or Credit and Collection Team Leadership.

📍 Great Environment: A disciplined, highly supportive, and collaborative team environment that values field agility, precision, and emotional intelligence. 🏫