Winter Park, Florida, United States · On-site
$14/hr–$16/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Sales, Communication, Interpersonal Skills, Operational Efficiency
Wilmington, North Carolina, United States · On-site
$15/hr–$18/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Staff Training, Employee Development, Problem Solving, Leadership
Marietta, Georgia, United States · On-site
$14/hr–$16/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Sales, Communication, Interpersonal Skills, Operational Flexibility
Pensacola, Florida, United States · On-site
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Staff Training, Employee Coaching, Conflict Resolution, Leadership
Kill Devil Hills, North Carolina, United States · On-site
$16/hr–$17/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Staff Training, Employee Development, Problem Solving, Leadership
Saraland, Alabama, United States · On-site
$13/hr–$14/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Sales, Communication, Interpersonal Skills, Operational Flexibility
Ocala, Florida, United States · On-site
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Sales, Communication, Interpersonal Skills, Operational Efficiency
Fort Walton Beach, Florida, United States · On-site
$14/hr–$15/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Sales, Communication, Interpersonal Skills, Tunnel Operations
Fort Walton Beach, Florida, United States · On-site
$16/hr–$18/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Staff Training, Coaching, Problem Solving, Leadership
Marietta, Georgia, United States · On-site
$15/hr–$17/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Staff Training, Coaching, Problem Solving, Leadership
Alpharetta, Georgia, United States · On-site
$19/hr–$22/hr
Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the company operates wit…
Skills: Customer Service, Staff Training, Coaching, Problem Solving, Management
Duncanville, Texas, United States · On-site
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Membership Sales, Tunnel Operations, Site Maintenance, Interpersonal Communication
Inverness, Florida, United States · On-site
$14/hr–$18/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Sales, Interpersonal Communication, Site Maintenance, Tunnel Operations
Grapevine, Texas, United States · On-site
$13/hr–$14/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Membership Sales, Tunnel Operations, Site Maintenance, Interpersonal Communication
Arlington, Texas, United States · On-site
$13/hr–$14/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Membership Sales, Tunnel Operations, Site Maintenance, Interpersonal Communication
Orlando, Florida, United States · On-site
$14/hr–$15/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Sales, Communication, Interpersonal Skills, Tunnel Operations
Haltom City, Texas, United States · On-site
$14/hr–$17/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Staff Training, Coaching, Customer Service Management, Conflict Resolution, Problem Solving
United States · On-site
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Multi-Unit Leadership, Operational Discipline, Talent Development, Performance Management, Financial Accountability
United States · On-site
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Multi-unit Management, People Development, Operational Excellence, Financial Analysis, P&L Management
Durham, North Carolina, United States · On-site
$14/hr–$15/hr
Company Overview Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the com…
Skills: Customer Service, Membership Sales, Tunnel Operations, Site Maintenance, Communication Skills
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The Site Experience Attendant is responsible for delivering exceptional customer service, processing sales, and managing membership growth. They also perform tunnel operations, maintain site cleanliness, and ensure safety standards are met throughout the facility.
Candidates should possess strong communication skills and a positive, service-oriented attitude. Previous experience in retail, hospitality, or customer service is preferred, along with the ability to work outdoors and perform physical tasks.
Company Overview
Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the company operates with 64 locations throughout the southeast US and Texas. The company has a projected growth to 100+ Stores in the next 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader, seeking an opportunity with a growing organization that cares about its people, we need to talk!
Our Purpose
Caliber exists to Improve People’s Lives by providing career opportunities and professional growth to our team members and by providing exceptional service worth our customer’s loyalty.
Role Summary
The Site Experience Attendant (SEA) is responsible for delivering an exceptional customer experience throughout every stage of the car wash visit. This role combines customer service, membership sales, tunnel operations, and site maintenance into one dynamic position designed to provide operational flexibility and an outstanding experience for team members and customers alike.
Site Experience Attendants rotate between multiple work areas throughout the day, supporting business needs while developing a broad skill set. This role plays a critical part in growing Caliber's Limitless Wash Club membership program and is eligible to participate in the company's membership commission program.
Responsibilities
The essential functions of this role include, but are not limited to the following:
Customer Experience & Sales
• Welcome every customer with enthusiasm and professionalism.
• Educate customers on wash packages, Limitless Wash Club memberships, and promotions.
• Recommend products and services based on customer needs.
• Process transactions accurately and efficiently.
• Resolve customer questions and concerns while delivering exceptional service.
• Consistently contribute to membership growth goals.
• Maintain a positive, energetic presence throughout each shift.
Tunnel Operations
• Safely guide vehicles into the wash tunnel.
• Perform loading procedures in accordance with safety standards.
• Monitor tunnel operations to ensure efficient vehicle flow.
• Communicate clearly with customers during the loading process.
• Immediately report equipment or safety concerns.
Lot Operations & Site Appearance
• Assist customers throughout the vacuum and parking areas.
• Maintain a clean, organized, and welcoming site.
• Empty trash receptacles and replenish amenities (multi-purpose cleaner, glass cleaner, towels).
• Perform routine housekeeping throughout the site and grounds.
• Ensure all customer-facing areas reflect Caliber's standards.
Teamwork & Rotations
• Rotate between customer engagement, sales, tunnel operations, and lot responsibilities throughout the day.
• Adapt to changing business needs and staffing priorities.
• Support fellow team members to ensure smooth daily operations.
• Participate in ongoing training and development opportunities.
• Demonstrate flexibility and a team-first attitude.
Safety & Operational Excellence
• Follow all company safety policies and operating procedures.
• Maintain a clean, safe working environment.
• Wear required personal protective equipment.
• Immediately report unsafe conditions or incidents.
• Protect company assets and uphold operational standards.
Skills & Qualifications
•High school diploma or equivalent preferred.
• Previous customer service, retail, hospitality, or sales experience preferred.
• Excellent communication and interpersonal skills.
• Positive attitude with a passion for serving customers.
• Comfortable recommending memberships and additional services.
• Ability to work both independently and as part of a team.
• Strong attention to safety and operational procedures.
• Dependable with excellent attendance and punctuality.
• Willingness to work outdoors in varying weather conditions.
• Ability to learn multiple operational functions through cross-training.
Physical Requirements & Working Conditions
The physical demands outlined below are representative of those required to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.
• Frequently stand and walk for extended periods throughout the workday.
• Lift, push, pull, and carry up to 30 pounds.
• Frequently bend, reach, squat, kneel, and climb.
• Work outdoors in varying weather conditions, including heat, cold, rain, and humidity.
• Communicate effectively with customers and team members.
• Operate around moving vehicles and mechanical equipment while following established safety procedures.
Benefits
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Career Growth
The Site Experience Attendant position is designed to develop well-rounded operational knowledge and customer service skills, preparing team members for future opportunities, including:
• Assistant Site Manager
• Senior Assistant Site Manager
• Site Manager
• Multi-Site Leadership
The perfect candidate will meet Caliber standards and exemplifies the Caliber Core Values: Consistent, Accountable, a Leader, has Integrity, strives to Be the Best, Efficient, and Respectful.
Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Caliber Car Wash complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Innovative technology, superior service, and the highest Caliber clean for your vehicle. We're happy to help!
With a dedication to quick, quality washes with a smile, Caliber was founded with the purpose to improve the lives of others. Caliber does this by always improving, progressing, and providing great customer experience. That's the Caliber difference – and that's what leads the company's values and culture. Based in Atlanta, Georgia, Caliber's mission is to offer customers the highest Caliber clean at a great value with friendly customer service, EVERY DAY. Caliber's growth has been quick due to the success of putting customers first and working as a team to do so because we're always happy to help. To do this, Caliber is committed to training and supporting team members throughout the company, focusing on site-level employees. We believe in providing training opportunities to improve our teams' lives through career advancement and development. Caliber is quickly expanding, and that provides new and exciting opportunities to grow into new roles.
Offices: ATLANTA, GA 30339, US · 5402 Floyd Rd SW, Mableton, Georgia 30126, US · 4956 E Silver Springs Blvd, Ocala, Florida 34470, US · 38 Dan Owen Dr, Hampstead, North Carolina 28443, US · 2001 Highway 44 W, Inverness, Florida 34453, US
Innovative technology, superior service, and the highest Caliber clean for your vehicle. We're happy to help!
With a dedication to quick, quality washes with a smile, Caliber was founded with the purpose to improve the lives of others. Caliber does this by always improving, progressing, and providing great customer experience. That's the Caliber difference – and that's what leads the company's values and culture. Based in Atlanta, Georgia, Caliber's mission is to offer customers the highest Caliber clean at a great value with friendly customer service, EVERY DAY. Caliber's growth has been quick due to the success of putting customers first and working as a team to do so because we're always happy to help. To do this, Caliber is committed to training and supporting team members throughout the company, focusing on site-level employees. We believe in providing training opportunities to improve our teams' lives through career advancement and development. Caliber is quickly expanding, and that provides new and exciting opportunities to grow into new roles.
Offices: ATLANTA, GA 30339, US · 5402 Floyd Rd SW, Mableton, Georgia 30126, US · 4956 E Silver Springs Blvd, Ocala, Florida 34470, US · 38 Dan Owen Dr, Hampstead, North Carolina 28443, US · 2001 Highway 44 W, Inverness, Florida 34453, US
