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Jobs at Busara (Now Hiring) — 5 open

Busara logoBusara

Senior Officer - People and Culture

Nairobi, Kenya · Hybrid

Mid level

About Busara At Busara, we address some of the most pressing challenges facing vulnerable populations across the Global South through a behavioral science lens. Our work spans Health, Financial Inclusion, Agriculture, Cl…

Skills: Talent Development, Performance Management, HR Administration, Employee Engagement, Payroll Processing

Busara logoBusara

People and Culture Officer

Nairobi, Kenya · Hybrid

Mid level

About Busara At Busara, we address some of the most pressing challenges facing vulnerable populations across the Global South through a behavioral science lens. Our work spans Health, Financial Inclusion, Agriculture, Cl…

Skills: Talent Acquisition, Employee Engagement, Performance Management, HR Administration, Payroll Processing

Busara logoBusara

Partnership Development Associate

Nairobi, Kenya · Hybrid

Mid level

About Busara Since 2014, Busara has evolved from a small behavioral science lab in Nairobi into a boutique research and advisory organization. Our diverse team of over 130 staff from 15+ countries has engaged in projects…

Skills: Business Development, Partnership Management, Proposal Writing, CRM Management, Qualitative Research

Busara logoBusara

Senior Associate - Education and Workforce

Nairobi, Kenya · Hybrid

Senior

What does Busara do? Busara implements research for organizations around the world, ranging from qualitative in-depth studies to lab experiments to large-scale randomized control trials. In addition, Busara’s advisory ar…

Skills: Mixed-methods Research, Quantitative Analysis, Qualitative Analysis, Project Management, Client Relationship Management

Busara logoBusara

Qualitative Specialist, & Learning Lead

Kampala, Central Region, Uganda · Hybrid

Mid level

About Busara At Busara, we address some of the most pressing challenges facing vulnerable populations across the Global South through a behavioral science lens. Our work spans Health, Financial Inclusion, Agriculture, Cl…

Skills: Evaluation Design, Qualitative Research, Thematic Analysis, NVivo, Data Visualization

Busara logo

Senior Officer - People and Culture

Busara

Nairobi, Kenya • Hybrid

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Mid level

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  • Full-time
  • bachelor degree
  • Medical Insurance, Pension Benefits
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The Senior People Officer implements talent and people strategies, focusing on talent acquisition, performance management, and employee development. They are also responsible for HR administration, compliance, and fostering a positive organizational culture across multiple geographies.

Requirements

Candidates must hold a Bachelor's Degree in Human Resource Management or a relevant field with at least 4 years of HR generalist experience. Strong interpersonal, communication, and leadership skills are required to manage stakeholders and innovate people strategies.

Full job description

About Busara

 

At Busara, we address some of the most pressing challenges facing vulnerable populations across the Global South through a behavioral science lens. Our work spans Health, Financial Inclusion, Agriculture, Climate Change, and related sectors, generating evidence to inform better policy and programmatic decisions.

 

About the Role

The Senior People Officer plays a crucial role in implementing Busara's talent and people strategies, supporting the organization's growth, and enhancing the employee experience. As an advisory firm, Busara operates in a consulting firm setup, managing multiple teams in different geographies. This dynamic environment requires a strong focus on people management, talent acquisition, employee development, and the maintenance of a positive organizational culture.

The Senior People Officer leads and implements key people initiatives that align with Busara's strategic talent objectives across five core themes. This role ensures people processes are efficient, inclusive and reflective of organizational values.

This position is responsible for implementing talent acquisition and staffing processes, supporting performance and talent development efforts, coordinating employee engagement activities, ensuring effective HR administration, and promoting diversity, inclusion, and well-being. Success requires exceptional communication and relationship management skills to collaborate effectively with managers, staff, and external partners across multiple locations.

Key Accountabilities/Responsibilities:

\nTalent Acquisition and Staffing
  • Implement an end-to-end recruitment cycle leveraging modern technologies (ATS, AI, social media) for efficient hiring processes.
  • Develop and implement diversity and inclusion strategies to ensure a diverse workforce reflective of Busara's values.
  • Enhance employer brand by ensuring positive candidate experience; position Busara as an employer of choice.
  • Continuously assess and improve talent acquisition strategies based on feedback, data analysis, and industry best practices.
  • Facilitate staffing decisions through proactive communication and coordination with team leads and leadership.
  • Maintain accurate staffing systems and analytics, including reports to support decision-making and planning.
  • Support the continuous learning and development of the team to ensure they are knowledgeable about the latest trends, tools, and best practices in hiring and staffing.
Talent Development
  • Provide guidance to team leads on professional development for their teams
  • Ensure talent development policies and processes are clear and understood by the team
  • Lead the implementation of talent development strategies and programs such as the A2A program, Growth plans and so on
  • Identify org-wide training opportunities and implement accordingly
  • Monitor and evaluate impact of the development programs
  • Maintain accurate records of all learning and development programs and initiatives
  • Implement succession planning programs
  • Continuous improvement on talent development strategies
Performance Management & Objective Setting
  • Responsible for the onboarding process, ensuring consistent implementation of organizational and functional onboarding activities.
  • Implement and monitor performance management cycle (objective setting, reviews, feedback, reporting)
  • Provide guidance to DMs on performance management processes including: Probation management, objective setting, snapshots and competency reviews
  • Monitor performance improvement plans, provide support to DMs and staff and ensure appropriate closure of performance processes
  • Continually updating competency frameworks, sensitizing managers and employees of competencies required per each job group; monitor the progress of employees against competencies.
HR Administration and Compliance
  • Responsible for payroll processing, ensuring timely and accurate payments for all staff.
  • Prepare, review, and maintain employment contracts; ensure 100% timely contract renewals.
  • Maintain accurate and up-to-date employee records (personal information, employment history, documentation).
  • Maintain statutory information records and facilitate employee registration with relevant bodies.
  • Ensure health, WIBA, and insurance records are current; notify the provider of any changes.
  • Support immigration processes for foreign nationals; ensure accurate and timely visa applications.

 

People, Policies, and Process Management
  • Ensure people policies and SOPs are up to date, through continuous reviews and updates
  • Ensure staff are aware of the policies and processes through training & dissemination
  • Maintain accurate records of people policies and processes
  • Continuously innovate improvements on people systems and processes
Employee Engagement and Wellness Programs
  • Create and coordinate staff engagement and wellness activities across Busara offices.
  • Ensure regular check-ins with staff regarding well-being, such as illness recovery, parental leave experiences, and other life events.
  • Oversee Staff Pulse Survey (SPS) rollout, and actioning of feedback
  • Develop comprehensive and structured well-being programs.
  • Plan and organize company-wide events (town halls, Barazas, research festival, team building)
  • Monitor engagement metrics and program participation; undertake improvements based on feedback
  • Manage the administration of the medical and pension benefit for all employees
Team Leadership and Management
  • Serve as direct manager and mentor to P&C team officers, assistants, and interns
  • Set clear performance expectations and goals for team officers
  • Support employee growth through coaching, mentorship, instruction, and guidance
  • Lead by example and promote adoption of organizational values and culture
Knowledge, Skills, and Experience

Minimum Requirements 

  • Bachelor’s Degree in Human Resource Management or relevant field. 
  • 4 years of experience as a HR generalist and at least 1 year in a senior officer capacity.
  • Strong interpersonal and stakeholder management skills that enable you to work with people at all levels of an organization, motivate others, and influence people's attitudes when necessary.
  • Strong written and spoken communication and presentation skills that allow you to inform and advise others clearly.
  • Excellent organizational and time management skills with the ability to manage multiple priorities at a time. 
  • Ability to innovate new strategies, initiatives that engage, inspire, and motivate employees to perform at their best. 
  • Critical thinking skills – ability to analyze situations and come up with the best possible solutions
  • Collaborative mindset – can coordinate and work well with a team towards a singular outcome 
  • Leadership mindset – takes initiative in situations, demonstrates ability to balance objectivity and empathy in managing complicated scenarios
  • Agility and adaptability – easily and quickly adapt to changing circumstances
\n
Busara is an equal opportunity employer committed to building diverse, inclusive teams. 

We particularly encourage applications from candidates with lived experience in the communities and contexts we work in.

We will be reviewing applications on a rolling basis until the position is filled. We encourage you to apply as soon as possible.

Related keywords

Behavioral ScienceTalent AcquisitionSuccession PlanningOnboardingCompetency FrameworksSOPsStaff Pulse SurveyWellness ProgramsWIBAImmigration ProcessesHR GeneralistPeople and CultureGlobal SouthConsulting

About Busara

LinkedInVisit site

We are a research and advisory firm dedicated to advancing and applying behavioral science in the Global South

Industry
Research Services
Company size
51-200 employees
Founded
2012
Headquarters
Nairobi, NBO
LinkedIn followers
35,115

Busara is a nonprofit organization that uses social and behavioral science to solve problems in development and poverty alleviation. From our headquarters in Nairobi, Kenya, we collaborate with organizations from around the world to implement world-class research and data-driven advisory and consulting. Busara has worked with a number of leading universities and research organizations around the world on projects related to savings, inequality, entrepreneurship, and other questions central to development economics. We also work with governments, NGOs and private companies to bring the latest in academic research into the hands of policy makers and agents for change. We use rigorous, data-driven techniques paired with the latest in local behavioral research to help design solutions to further your organization's goals. For more information, please visit www.busara.global

Offices: 38 Apple Cross Road, Lavington, Nairobi, NBO 00100, KE

Applied Behavioral EconomicsResearchInternational DevelopmentImpact EvaluationFinancial InclusionAgricultureHealthEducationEnvironmentEnergy & Resources
View all jobs at Busara

About Busara

LinkedInVisit site

We are a research and advisory firm dedicated to advancing and applying behavioral science in the Global South

Industry
Research Services
Company size
51-200 employees
Founded
2012
Headquarters
Nairobi, NBO
LinkedIn followers
35,115

Busara is a nonprofit organization that uses social and behavioral science to solve problems in development and poverty alleviation. From our headquarters in Nairobi, Kenya, we collaborate with organizations from around the world to implement world-class research and data-driven advisory and consulting. Busara has worked with a number of leading universities and research organizations around the world on projects related to savings, inequality, entrepreneurship, and other questions central to development economics. We also work with governments, NGOs and private companies to bring the latest in academic research into the hands of policy makers and agents for change. We use rigorous, data-driven techniques paired with the latest in local behavioral research to help design solutions to further your organization's goals. For more information, please visit www.busara.global

Offices: 38 Apple Cross Road, Lavington, Nairobi, NBO 00100, KE

Applied Behavioral EconomicsResearchInternational DevelopmentImpact EvaluationFinancial InclusionAgricultureHealthEducationEnvironmentEnergy & Resources
View all jobs at Busara

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