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Order Fulfillment Specialist

Marion, Virginia, United States · On-site

Entry level

Job title: Order Fulfillment Specialist Department: Order Fulfillment Reports To: Order Fulfillment Manager Position Type: Full-time Base Pay: $15.00/hr Job Summary At Blade HQ, our knife community is our number one prio…

Skills: Order Picking, Packing, Shipping, Attention To Detail, Time Management

Blade HQ logo

Order Fulfillment Specialist

Blade HQ

Marion, Virginia, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Company Paid Events
  • Posted 14d ago
  • ~40 hrs/week

Responsibilities

The specialist is responsible for accurately picking, packing, and shipping customer orders while maintaining high quality and safety standards. They also maintain organized workstations and communicate workflow improvements to management.

Requirements

Candidates must be at least 18 years old with a high school diploma or GED and the ability to lift up to 50 lbs. Previous experience in warehouse fulfillment or using shipping systems is preferred.

Full job description

Job title: Order Fulfillment Specialist

Department: Order Fulfillment

Reports To: Order Fulfillment Manager Position Type: Full-time Base Pay: $15.00/hr

Job Summary

At Blade HQ, our knife community is our number one priority. The Order Fulfillment Specialist helps deliver reliable customer experience by accurately picking, packing, and shipping orders while maintaining high standards for quality, productivity, and safety. This role is built around teamwork, accountability, and continuous improvement. Specialists take ownership of their work, support one another, communicate challenges, and look for better ways to deliver excellent experience to customers who love sharp and pointy things.

Key Responsibilities

  • Pick, verify, pack, and ship Blade HQ customer orders.
  • Meet established productivity, accuracy, quality, and safety expectations.
  • Keep assigned workstations clean, organized, and stocked.
  • Safely handle knives and other edged products.
  • Communicate workflow problems, recurring errors, safety concerns, and improvement opportunities.
  • Assist with carrier pickups and move completed shipments to designated pickup areas when needed.
  • Crosstrain and support Team Leads or other departments based on operational needs.

Skills and Abilities

  • Strong attention to detail and commitment to order accuracy.
  • Ability to follow standard processes while maintaining an appropriate work pace.
  • Ability to learn and use fulfillment software, handheld devices, and shipping equipment.
  • Ability to identify problems and recognize when escalation is needed.
  • Strong organization and time-management skills.
  • Ability to accept coaching and apply feedback.
  • Clear, professional, and respectful communication.
  • Dependable attendance and punctuality.
  • Willingness to learn and contribute to continuous improvement.

Physical Demands and Work Environment

  • Ability to lift and carry up to 50 lbs.
  • Ability to stand, walk, bend, reach, and move for extended periods.
  • Ability to safely handle knives and other edged tools.
  • Ability to use handheld devices, computers, and shipping equipment for extended periods.
  • Work is performed in a warehouse and packing environment that may contain dust and fluctuating temperatures.

Education and Experience

  • High school diploma or GED equivalent required.
  • Must be 18 years of age or older.
  • Previous warehouse, fulfillment, shipping, or related experience preferred.
  • Experience using a WMS, OMS, handheld scanner, or shipping system preferred.

About Blade HQ

Blade HQ is one of the world's largest online retailers of knives and outdoor adventure gear. We focus on a wide selection of brands and styles of knives and pocketknives to remain the 'cutting edge' of the knife community. Community, Learning, and Process are our primary values here at Blade HQ.

Check out us on: Instagram: @bladehq, YouTube: https://www.youtube.com/c/BladeHQ, Facebook: Blade HQ

What makes Blade HQ a great place to work?

Blade HQ is filled with fun, friendly, knife-loving people who are committed to working as a team toward a common goal. We love learning, and our management is committed to providing opportunities for all employees to learn and grow in the company. We are looking for motivated and passionate people to join our team and help us to learn and grow, too.

We offer:

  • Excellent benefits (100% paid Medical for employees, 50% paid Dental and Vision, free life insurance, up to 3 weeks of possible PTO...
  • Company paid events
  • Regular company paid lunches
  • Free Soda, Ice, and Coffee
  • Employee discounts on all products
  • Casual dress code
  • And much MORE!

If you think you're a good fit for this job and our team, apply NOW!

Expected Hours of Work

  • Full-time, hourly/non-exempt
  • Sun-Weds, 7:00am - 5:30pm (four 10hr days)
  • Weekends, holidays, overtime, or adjusted hours may be required based on business needs.
  • Responsibilities may change based on operational needs and as directed by management.

Employment at Blade HQ is predicated upon passing a background check and drug screening. Blade HQ reserves the right to deny employment (even if an offer letter has been signed) to any individual who does not pass a background and drug screening or anyone who fails or refuses to complete one.

Related keywords

Order FulfillmentWarehouseShippingWMSOMSHandheld ScannerLogisticsInventory ManagementQuality AssuranceSafety StandardsPicking And PackingRetail Logistics

About Blade HQ

LinkedInVisit site
Industry
Retail
Company size
51-200 employees
Founded
2003
Headquarters
Marion, Virginia
LinkedIn followers
1,824

Welcome to www.BladeHQ.com, an undisputed retail leader in cutlery, outdoor and adventure equipment. From the woods to your kitchen, Blade HQ has the knife or knife accessory you need.

Offices: 166 Adwolfe Rd, Marion, Virginia 24354, US · 564 W 700 S, Pleasant Grove, UT 84062, US

Knife AccessoriesFlashlightsMultiToolsKnivesOutdoor GearApparelKitchen Knivesand CampingE-CommerceRetail
View all jobs at Blade HQ

About Blade HQ

LinkedInVisit site
Industry
Retail
Company size
51-200 employees
Founded
2003
Headquarters
Marion, Virginia
LinkedIn followers
1,824

Welcome to www.BladeHQ.com, an undisputed retail leader in cutlery, outdoor and adventure equipment. From the woods to your kitchen, Blade HQ has the knife or knife accessory you need.

Offices: 166 Adwolfe Rd, Marion, Virginia 24354, US · 564 W 700 S, Pleasant Grove, UT 84062, US

Knife AccessoriesFlashlightsMultiToolsKnivesOutdoor GearApparelKitchen Knivesand CampingE-CommerceRetail
View all jobs at Blade HQ

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