Hot Springs, Arkansas, United States · On-site
Summary / Objective At Bestway our Delivery Specialists play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Delivery Specialists to be customer centric individuals that not on…
Skills: Product Delivery, Product Installation, Customer Service, Account Management, Payment Collection
Memphis, Tennessee, United States · On-site
Summary / Objective At Bestway our Store Managers play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Store Managers to be customer centric individuals that can enthusiastical…
Skills: Team Leadership, Sales Management, Customer Relationship Management, Credit Management, Staff Training
Richardson, Texas, United States · On-site
Summary / Objective The Marketing Coordinator is responsible for assisting with marketing, advertising and promotional activities. Takes steps to measure, enhance, and enrich the position and image of Bestway through des…
Skills: Marketing, Advertising, Social Media Management, Proofreading, Communication Skills
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The Delivery Specialist is responsible for the timely delivery, installation, and demonstration of products while ensuring a high-quality customer experience. Additionally, they manage customer accounts by collecting payments and maintain the showroom and stock room areas.
Candidates should have a high school education and the ability to perform physical tasks such as assembling products and moving merchandise. Professionalism, strong communication skills, and a commitment to brand representation are essential.
Summary / Objective
At Bestway our Delivery Specialists play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Delivery Specialists to be customer centric individuals that not only deliver products but also deliver an exceptional experience.
Be a Bestway brand ambassador who reflects and promotes Bestway’s commitment to have the best products at the best prices delivered by the best people in the business.
Timely deliver, install, and demonstrate products at our customer’s home in a safe and respectful manner.
Protect all merchandise with the use of blankets, shrink wrap, and hand trucks while moving or loading product. When in doubt overprotect versus under protect.
Have the ability to learn and develop the skill to assemble products as well as do minor touch ups, repairs, and refurbishment to ensure all products are rent ready within 48 hours.
Build great customer relationships by utilizing communication and service skills to ensure customer retention and enhance the customer’s experience during all customer interaction.
Assist in managing customer’s accounts by securing on time payments and collecting on delinquent accounts at customer’s home and in the store.
As a brand ambassador always represent yourself and your company in a professional manner.
Complete weekly vehicle inspections ensuring proper maintenance is performed for safe driving and ensure daily that vehicles are clean and stocked with proper tools and accessories.
Assist in maintaining the highest quality showroom presentation that creates a customer friendly sales environment.
Be responsible for maintaining, organizing, protecting, and storing products in stock room area.
Actively learn about the products we offer. Be a product knowledge expert.
Use hand receipts on all product returns and payments in the field.
Complete all other tasks assigned at the discretion of management.
Have the opportunity to advance to Assistant Manager and beyond.
Be able to explain the rental agreement and have a thorough understanding of how it works.
Develop sales skills to help grow our customer base, by learning to utilize the “7 Steps to Selling and Renewals.”
Distribute flyers and encourage referrals/distribute sales material on a daily basis.
Assist sales manager by taking rental orders as well as helping verify orders prior to the delivery.
Assist credit manager by learning the “4 Key Principles of Customer Interaction.”
This is a full-time position. Days and hours of work are Monday through Saturday
8:00 a.m. to 6 p.m. and will require additional hours as needed.
The Delivery Specialist Position is required to embrace and represent the Bestway’s Bring It Values!
Caring
Integrity
Servant Leadership
Ownership
Fun
Bestway has been engaged in the rental-purchase industry since 1986 and is now the largest independent operator in the rent-to-own industry. The Company owns and operates a total of 85 stores located in the states of Alabama, Arkansas, Georgia, Indiana, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee and Texas and have earned the confidence and a strong following from our customers through our low-price guarantee, incredible selection of name brand products (Ashley, Samsung, Apple, GE, Whirlpool, and many more) and most importantly, our 1st class team members. The Bestway Difference means: • Get the lowest price guaranteed* • Quality name brand merchandise • Exceptional customer service • Flexible ownership and payment options • You own it quicker *You won’t find the same new item advertised at another rent to own store with a lower total cost of ownership. If you do within 30 days of your new Bestway rental agreement we will beat the deal or give you the item free.
Offices: 2703 Telecom Pkwy, Richardson, Texas 75082, US
Bestway has been engaged in the rental-purchase industry since 1986 and is now the largest independent operator in the rent-to-own industry. The Company owns and operates a total of 85 stores located in the states of Alabama, Arkansas, Georgia, Indiana, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee and Texas and have earned the confidence and a strong following from our customers through our low-price guarantee, incredible selection of name brand products (Ashley, Samsung, Apple, GE, Whirlpool, and many more) and most importantly, our 1st class team members. The Bestway Difference means: • Get the lowest price guaranteed* • Quality name brand merchandise • Exceptional customer service • Flexible ownership and payment options • You own it quicker *You won’t find the same new item advertised at another rent to own store with a lower total cost of ownership. If you do within 30 days of your new Bestway rental agreement we will beat the deal or give you the item free.
Offices: 2703 Telecom Pkwy, Richardson, Texas 75082, US
