Winnipeg, Manitoba, Canada · Hybrid
A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional serv…
Skills: Infrastructure planning, Network troubleshooting, Server hardware maintenance, Virtualization, Active Directory administration
Val-d'Or, Quebec, Canada · On-site
$18/hr–$26/hr
Req Id: 431488 PRIME D'EMBAUCHE 500$ * Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Be…
Skills: Retail sales, Customer service, Communication, Active listening, Technology sales
Val-d'Or, Quebec, Canada · On-site
$18/hr–$26/hr
Req Id: 431488 HIRING BONUS = 500$* Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important asset…
Skills: Retail sales, Customer service, Communication skills, Listening skills, Tech product knowledge
Mississauga, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431737 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, a…
Skills: Retail sales, Customer service, Communication, Sales targets, Technology proficiency
Vaughan, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431936 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Skills: Retail sales, Customer service, Communication skills, Listening skills, Tech product knowledge
Mississauga, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431737 Tout part d’une connexion. Elle nous pousse à innover, à explorer et à rester proches de ce qui compte le plus pour nous. Chez Bell, nous bâtissons un avenir plus connecté grâce à des réseaux de calibre mo…
Skills: Retail sales, Customer service, Communication, Technology sales, Relationship building
Winnipeg, Manitoba, Canada · On-site
A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional serv…
Skills: Systems engineering, Cloud infrastructure, Virtualization, Active Directory, Network troubleshooting
Ottawa, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431757 Tout part d’une connexion. Elle nous pousse à innover, à explorer et à rester proches de ce qui compte le plus pour nous. Chez Bell, nous bâtissons un avenir plus connecté grâce à des réseaux de calibre mo…
Skills: Retail sales, Customer service, Communication, Technology sales, Relationship building
Ottawa, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431757 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, a…
Skills: Retail sales, Customer service, Sales targets, Communication, Technology sales
Vaughan, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431936 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Retail sales, Customer service, Technology sales, Telecommunications, Communication skills
Winnipeg, Manitoba, Canada · Hybrid
Fier membre de la famille d’entreprises de Bell MTS, Epic se spécialise dans la livraison d’une gamme complète de services de TI qui contribuent à la réussite des entreprises du Manitoba. Que nos clients recherchent des …
Skills: IT Infrastructure, Network Administration, Virtualization, Active Directory, Microsoft 365
Calgary, Alberta, Canada · Hybrid
Req Id: 431924 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, a…
Skills: Project management, Stakeholder management, Capital project delivery, Data center infrastructure, Engineering coordination
Winnipeg, Manitoba, Canada · On-site
Fier membre de la famille d’entreprises de Bell MTS, Epic se spécialise dans la livraison d’une gamme complète de services de TI qui contribuent à la réussite des entreprises du Manitoba. Que nos clients recherchent des …
Skills: Cloud infrastructure, Virtualization, Network troubleshooting, Active Directory, Server hardware maintenance
Toronto, Ontario, Canada · On-site
$63k–$73k/yr
Req Id: 431781 Dome Productions is North America’s leading production and transmission facilities provider, Dome is unique in its business approach and sets itself apart from others with its integration of primary busine…
Skills: Mobile production, Broadcast engineering, Television broadcast equipment, Switchers, Cameras
Toronto, Ontario, Canada · On-site
$63k–$73k/yr
Req Id: 431781 Req Id: 431781 Dome Productions est l'un des principaux fournisseurs d'installations de production en Amérique du Nord. Unique dans son approche d’affaires et se distingue des autres grâce à son intégratio…
Skills: Mobile production engineering, Broadcast equipment maintenance, Technical troubleshooting, Networking fundamentals, AWS implementation
Peterborough, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431914 Tout part d’une connexion. Elle nous pousse à innover, à explorer et à rester proches de ce qui compte le plus pour nous. Chez Bell, nous bâtissons un avenir plus connecté grâce à des réseaux de calibre mo…
Skills: Retail sales, Customer service, Communication, Technology sales, Relationship building
Peterborough, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431914 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, a…
Skills: Retail sales, Customer service, Sales targets, Communication, Product knowledge
Calgary, Alberta, Canada · Hybrid
Req Id: 431924 Tout part d’une connexion. Elle nous pousse à innover, à explorer et à rester proches de ce qui compte le plus pour nous. Chez Bell, nous bâtissons un avenir plus connecté grâce à des réseaux de calibre mo…
Skills: Project management, Capital investment programs, Infrastructure development, Data center management, Stakeholder coordination
Mississauga, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431751 Tout part d’une connexion. Elle nous pousse à innover, à explorer et à rester proches de ce qui compte le plus pour nous. Chez Bell, nous bâtissons un avenir plus connecté grâce à des réseaux de calibre mo…
Skills: Retail sales, Customer service, Communication, Technology sales, Relationship building
Nepean, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 431559 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Skills: Retail sales, Customer service, Communication skills, Listening skills, Tech product knowledge
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The Senior ICT Customer Support engineer is responsible for planning, installing, and maintaining corporate hardware, software, and infrastructure to ensure optimal performance. They also provide technical support, resolve performance issues, and act as an escalation point for internal service incidents.
Candidates must have at least 3 years of industry experience and hold professional certifications such as MCSA, MCSE, CCNA, or ITIL. A valid driver's license and vehicle are required, along with proficiency in virtualization, networking, and Microsoft 365 administration.
A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.
New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.
The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.
A Senior ICT, Customer Support at Epic is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. As part of Epic’s Technology Enablement team, the role will be responsible for planning, developing, installation, configuration, auditing, and maintenance of corporate hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling users to do their work effectively. The engineer is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. He or she will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence. Consultant, ICT Technology Enablement employees combine their technical skills with their leadership abilities.
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 08/21/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Epic is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, MB, Winnipeg
Bell, one of Canada’s Top 100 Employers.
Offices: 1 CARREFOUR ALEXANDER GRAHAM BELL, Montreal, Quebec H3E 3B3, ca
View all jobs at Bell Canada EnterprisesOffices: 1 CARREFOUR ALEXANDER GRAHAM BELL, Montreal, Quebec H3E 3B3, ca
View all jobs at Bell Canada Enterprises