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Full-time
Posted 8d ago
~40 hrs/week
Responsibilities
The Sales Associate is responsible for delivering excellent customer service, building relationships, and driving sales through product recommendations and efficient transaction processing. They also maintain store presentation standards, assist with inventory management, and support overall store operations.
Requirements
Candidates must have a dedication to customer service, strong communication skills, and the ability to work a flexible schedule including nights, weekends, and holidays. The role requires physical stamina to move around the store, bend, reach, and lift at least 40 lbs.
Full job description
The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.
What youwilldo
Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assistcustomers warmly, creating awelcoming environment and providing personalized service to enhancecustomer shopping experience.
Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
Build genuinerelationships with customers to foster loyalty and repeat business.
Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
Maintain visually appealing selling areas, merchandise presentation standards,accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informedof products, promotions, policies, and storeevents to deliver accurate information to customers and enhance service.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.
Skills andAbilities
Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community.
Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.
Offices: 2801 W Tyvola Rd, Charlotte, North Carolina 28217, US · 11525 Cantrell Rd, Little Rock, AR 72212, US · 2104 W Cumberland St, Dunn, NC 28334, US · 4400 Sharon Rd, Charlotte, NC 28211, US · 7600 Kingston Pike, Knoxville, TN 37919, US
Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community.
Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.
Offices: 2801 W Tyvola Rd, Charlotte, North Carolina 28217, US · 11525 Cantrell Rd, Little Rock, AR 72212, US · 2104 W Cumberland St, Dunn, NC 28334, US · 4400 Sharon Rd, Charlotte, NC 28211, US · 7600 Kingston Pike, Knoxville, TN 37919, US