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Full-time
high school
Retail Merchandise Discounts, Restaurant Discounts, Resort And Conservation Attraction Discounts, Competitive Wages, Health Benefits, Career Advancement Opportunities
Posted 39d ago
Apply by Aug 29
~40 hrs/week
Responsibilities
Oversee the daily operations of a retail store department, providing leadership and supervision to team members. Ensure high standards of customer service and maintain visual presentation and merchandising across the sales floor.
Requirements
Preferably two or more years of supervisory experience in a sales or service environment and a high school diploma. Requires open availability for opening, closing, and weekend shifts.
Full job description
Summary:
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Responsibilities:
Provide supervision and leadership to the team members of the department, in partnership with the manager
Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution
Foster the growth and development of team members by training various standard operating procedures and processes
Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager
Perform administrative tasks related to their assigned department
Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis
Promote company programs to team members and customers
Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
Assist in other areas of the store when business needs dictate
Qualifications:
Two or more years of supervisory experience in a sales or service environment is preferred
Open availability – this position will be required to work store opening and closing shifts, as well as on weekends
High school diploma or equivalent is preferred
Ability to evaluate customers’ needs and make recommendations based on needs
Ability to provide superior customer service and exceed customer’s expectations
Ability to use good judgment and logic
Experience in a related field or outdoor lifestyle
Knowledge of Bass Pro Shops & Cabela’s specific products is an asset
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Inspiring everyone to love, enjoy and conserve the great outdoors.
Industry
Retail
Company size
10,001+ employees
Founded
1972
Headquarters
Springfield, MO
LinkedIn followers
121,431
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US
Inspiring everyone to love, enjoy and conserve the great outdoors.
Industry
Retail
Company size
10,001+ employees
Founded
1972
Headquarters
Springfield, MO
LinkedIn followers
121,431
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
Offices: 2500 E Kearney, Springfield, MO 65898, US