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Full-time
bachelor degree
Posted 1d ago
Apply by Sep 30
~40 hrs/week
Remote in Canada
Responsibilities
Lead Oracle Fusion Cloud and EBS SCM application support, configuration, and continuous improvement initiatives. Provide functional expertise across SCM modules while managing business requirements, production incidents, and system optimizations.
Requirements
Requires 12+ years of overall experience with at least 5-7 years of hands-on experience in Oracle Fusion SCM Cloud. Candidates must have a bachelor's degree and extensive experience working directly with business stakeholders and BPOs.
Full job description
Qualification:
12+ years of overall experience, including at least 5–7 years of hands-on experience with Oracle Fusion SCM Cloud.
Experience working at onsite /onshore role 5+ year.
Experience working directly and professionally with BPO’s, business users, and other key stakeholders to understand requirements, resolve issues, and drive successful outcomes.
Job Responsibilities:
Lead Oracle Fusion Cloud and Oracle EBS SCM application support, configuration, enhancements, and continuous improvement initiatives.
Provide functional expertise across key SCM modules, including Order Management, Inventory, Purchasing, Procurement, Manufacturing, ASCP/Planning, PIM, Cost Management, and expertise on OTM/ GTM will be an added advantage.
Lead business requirements gathering, process analysis, fit-gap analysis, and functional solution design.
Provide timely resolution and support for production incidents, service requests, and defects within defined SLAs.
Troubleshoot complex functional and integration issues and coordinate with technical teams and other subject-matter experts to drive resolution.
Perform root cause analysis (RCA) for incidents and recurring production issues and recommend preventive measures and long-term solutions.
Coordinate with Oracle Support on critical production issues, service requests, and escalations.
Review Oracle quarterly updates, assess business Impacts and system impacts, evaluate new features, and identify opportunities for process improvement and optimization.
Support the Oracle Redwood UI transition, including feature assessment, configuration, testing, demonstrations, adoption, and end-user guidance.
Evaluate and recommend relevant Oracle-delivered AI and automation capabilities applicable to SCM business processes.
Develop and maintain functional documentation, test scripts, SOPs, process flows, and user training materials.
Conduct customer demonstrations, workshops, training sessions, and knowledge-transfer activities for business and support teams.
Participate in Knowledge Transfer from Implementation Team and support Application.
Identify opportunities for business process improvements, system optimization, and enhanced utilization of implemented Oracle SCM solutions.
Related keywords
Oracle Fusion SCM CloudOracle EBSSupply Chain ManagementOrder ManagementInventoryPurchasingProcurementManufacturingASCPPIMCost ManagementOTMGTMBusiness Process AnalysisFit-gap AnalysisProduction Support
An enterprise application services leader with a customer-first focus.
Industry
Information Technology & Services
Company size
501-1,000 employees
Founded
2002
Headquarters
Acton, MA
LinkedIn followers
42,385
For over 20 years, Apps Associates has been a trusted leader in enterprise services with a focus on Oracle as a digital transformation platform. With experience from 700+ cloud projects for 400+ customers worldwide, we deliver proven results that drive growth and innovation. With deep capabilities across Oracle’s infrastructure, data platform and Fusion applications, Apps provides full-service offerings from Advisory, through Transformation, and on-going Managed Services.
Offices: 40 Nagog Park #105, Acton, MA 01720, US · 1-3-23/2, Street No.4, Habsiguda, Hyderabad, Andhra Pradesh 500007, IN · S.E.A House am Phönixsee, Hörder Hafenstraße 11, Dortmund 44263, DE
Cloud Services (AWS ConsultingOracle in the Cloud)ERP Services (Oracle EBSOracle Cloud Apps)Hyperion/EPMManaged ServicesDigital TransformationChange ManagementBusiness Integration and AutomationData and Analytics (OBIEE
An enterprise application services leader with a customer-first focus.
Industry
Information Technology & Services
Company size
501-1,000 employees
Founded
2002
Headquarters
Acton, MA
LinkedIn followers
42,385
For over 20 years, Apps Associates has been a trusted leader in enterprise services with a focus on Oracle as a digital transformation platform. With experience from 700+ cloud projects for 400+ customers worldwide, we deliver proven results that drive growth and innovation. With deep capabilities across Oracle’s infrastructure, data platform and Fusion applications, Apps provides full-service offerings from Advisory, through Transformation, and on-going Managed Services.
Offices: 40 Nagog Park #105, Acton, MA 01720, US · 1-3-23/2, Street No.4, Habsiguda, Hyderabad, Andhra Pradesh 500007, IN · S.E.A House am Phönixsee, Hörder Hafenstraße 11, Dortmund 44263, DE
Cloud Services (AWS ConsultingOracle in the Cloud)ERP Services (Oracle EBSOracle Cloud Apps)Hyperion/EPMManaged ServicesDigital TransformationChange ManagementBusiness Integration and AutomationData and Analytics (OBIEE