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American Quick Lube

Manager in Training (MIT)

Grand Rapids, Michigan, United States · On-site

$18/hr–$20/hr

Mid level

Why come work for American Quick Lube? 🔵 Earn Industry-Leading Pay 🔵 Enjoy Exceptional Benefits 🔵 Unlock Endless Career Growth Opportunities Your next big move starts here—don’t wait, apply today and drive your succes…

Skills: Personnel Management, Inventory Management, Customer Service, Technical Knowledge, Math Skills

Manager in Training (MIT)

American Quick Lube

Grand Rapids, Michigan, United States • On-site

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Mid level

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  • $18/hr–$20/hr
  • Full-time
  • Exceptional Benefits
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

Oversee day-to-day store operations, including supervising technicians, managing inventory, and ensuring quality customer service. Responsible for maintaining profitability through cost control, staff training, and adherence to safety and environmental regulations.

Requirements

Requires previous management or supervisory experience along with strong technical knowledge and math skills. Candidates must be able to read and write English and perform physical tasks such as bending, stretching, and operating garage equipment.

Full job description

 

Why come work for American Quick Lube? 

🔵 Earn Industry-Leading Pay
🔵 Enjoy Exceptional Benefits
🔵 Unlock Endless Career Growth Opportunities

Your next big move starts here—don’t wait, apply today and drive your success forward!

Nature of Work:

Provide overall day-to-day directions to store personnel to provide efficient and quality service to customers. The Store Manager in training should spend appropriate time supervising and training technicians, managing inventory, monitoring employees to customer interaction, completing required paperwork and enacting cost control measures to ensure the profitability and growth of the location.

Essential Job Functions:

  • Ensure store is open and closed on time daily.
  • Make sure staff are properly scheduled to provide service.
  • Provide overall direction to personnel to meet and exceed store goals.
  • Monitor workflow to ensure that vehicles are serviced within specified time limits.
  • Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer.
  • Review transactions for voids, hand invoices and cash shortages to detect and control theft.
  • Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
  • Continuously educate employees on product/service offerings.
  • Make sure proper tools are on hand to do the job.
  • Set an example of superior service system performance and continuously train others on the same.
  • Complete daily, weekly and monthly paperwork on a timely basis.
  • Maintain adequate inventory levels; order supplies as needed.
  • Provide service to customer vehicles, including checking and changing fluids and filters, airing tires.
  • provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computer; explain service to customers and accept payment for services.
  • Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.).
  • Complete store inspections on a weekly basis; correct discrepancies with assistance of GM, Regional Manager, if necessary.
  • Oversee and direct daily clean-up to maintain clean, presentable facility and grounds.
  • Observe and comply with safety rules and regulations.
  • Perform related duties as assigned.

Knowledge, Skills and Abilities:

To successfully perform the essential functions of the position, the employee must be able to read and write English. Previous management/supervisory experience is required. Good technical knowledge and math skills are required. Equipment operation includes overhead and floor mounted oil and grease guns, coolant exchange machine, differential pump, transmission fluid exchange machine and calculator. The employee must be able to reach four feet in height overhead, some bending, stretching and use stairs is used constantly.

The employee must be able to communicate effectively with GM, customers, co- workers, Regional Manager and Corporate Personnel. Mobility is required.

Scope of Position:

This position reports to the Regional Manager, and has direct supervisory responsibilities for all store personnel in the absence of the RM. This position is also an hourly rate and non-exempt position.

Working Conditions:

This position works in a garage environment 100% of the time. Exposure to heavy

equipment, slick surfaces and hot-cold temperatures and may require limited travel.

Major Accountabilities:

  • Timeliness and quality of service provided.
  • Well-trained and efficient store management staff; effective employee relations.
  • Profitable and efficient stores; meet or exceed sales goals.
  • Effective and timely labor control.
  • Well maintained building and grounds.
  • Timely and accurate paperwork; timely and accurate data input in computer.
  • Effective and accurate cash controls.
  • Adequate inventory levels; timely purchasing of supplies.
  • Prompt and courteous customer service.
  • Safe work habits for self and store personnel, hold monthly safety meeting for staff.
  • Clean and proper uniform and good hygiene; enforces requirements for store personnel.
  • Act as a model of excellence for store personnel.
  • Communicate and enforce all company rules and policies.
  • Attend manager meetings each month.
  • Investigate promptly and accurately any customer service issues.
  • Investigate promptly and report any employee issues or concerns to supervisor and appropriate
  • corporate personnel.
  • Follow and enforce all Environmental rules and policies
  • Follow and enforce all state of Michigan and Federal labor codes as they apply.

compensation $18-$20

Further questions about the job? Email us at: [email protected]

Related keywords

Quick LubeOil ChangeInventory ControlPersonnel SupervisionCash ControlsSafety RulesEnvironmental PoliciesLabor CodesTechnical ServiceStore ManagementCustomer InteractionFluid ExchangeGarage Equipment

About American Quick Lube

LinkedInVisit site

Fast & Convenient Oil Changes You Can Trust

Industry
Vehicle Repair and Maintenance
Company size
201-500 employees
Headquarters
Lafayette, Indiana
LinkedIn followers
98

American Quick Lube provides fast, reliable oil changes and preventive maintenance to drivers who don't have time to wait around. With locations across the country, we make it easy to keep your vehicle running smoothly, no appointment needed.

Offices: 10 Biltz Dr, Lafayette, IN 47905, Lafayette, Indiana 47905, US · 1850 28th St SE, Grand Rapids, MI 49508, Grand Rapids, Michigan 49506, US · 216 S Gilbert St, Danville, IL 61832, Danville, Illinois 61832, US · 2710 N Vermilion St, Danville, IL 61832, Danville, Illinois 61832, US · 3315 Plainfield Ave NE, Grand Rapids, MI 49525, Grand Rapids, Michigan 49525, US

View all jobs at American Quick Lube

About American Quick Lube

LinkedInVisit site

Fast & Convenient Oil Changes You Can Trust

Industry
Vehicle Repair and Maintenance
Company size
201-500 employees
Headquarters
Lafayette, Indiana
LinkedIn followers
98

American Quick Lube provides fast, reliable oil changes and preventive maintenance to drivers who don't have time to wait around. With locations across the country, we make it easy to keep your vehicle running smoothly, no appointment needed.

Offices: 10 Biltz Dr, Lafayette, IN 47905, Lafayette, Indiana 47905, US · 1850 28th St SE, Grand Rapids, MI 49508, Grand Rapids, Michigan 49506, US · 216 S Gilbert St, Danville, IL 61832, Danville, Illinois 61832, US · 2710 N Vermilion St, Danville, IL 61832, Danville, Illinois 61832, US · 3315 Plainfield Ave NE, Grand Rapids, MI 49525, Grand Rapids, Michigan 49525, US

View all jobs at American Quick Lube

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