Chicago, Illinois, United States · On-site
$19/hr–$20/hr
Event Operations Associate Part-Time Union Position About the Adler Planetarium The Adler Planetarium connects people to the universe and each other. Whether introducing a guest to the Ring Nebula, a neighborhood school …
Skills: Customer Service, Event Setup, Event Breakdown, Problem Solving, Communication
Chicago, Illinois, United States · Hybrid
$52k–$60k/yr
Archivist/Librarian Full Time Union Position About the Adler Planetarium The Adler Planetarium connects people to the universe and each other. Whether introducing a guest to the Ring Nebula, a neighborhood school to a co…
Skills: Archival Management, Library Administration, Cataloging, Finding Aids Creation, Digital Asset Management
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Support the success and safety of public and private events through setup, breakdown, and guest facilitation. Provide high-quality customer service including greeting, wayfinding, and coordinating with security staff.
Requires a high school diploma and strong professional communication skills in a fast-paced environment. Experience in hospitality or large-scale event operations is preferred.
Event Operations Associate
Part-Time
Union Position
About the Adler Planetarium
The Adler Planetarium connects people to the universe and each other. Whether introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, Adler’s focus on meaningful connections dates back nearly a century. Today, the museum typically hosts more than half a million visitors annually and reaches millions more through youth STEAM programs, neighborhood skywatching events, online citizen science, and other outreach efforts. With Adler’s support, people of all ages, backgrounds, and abilities gain the confidence to explore their universe together and return to their communities, ready to think critically and creatively about any challenge that comes their way.
The Position
The Adler Planetarium is seeking Event Operations Associates to join our dynamic team located on Chicago's Museum Campus. The Event Operations Associate is responsible for supporting the success, safety, and profitability of public and private events at the museum. This is a union position with the Adler Planetarium Workers United, AFSCME Council 31.
This individual will be responsible for:
Assisting with event setup and breakdown, including elevator management, removal of Grainger Sky Theater seating, placement of stanchions and event signage, & indoor and outdoor uplighting
Assisting in event facilitation and problem-solving from beginning to end
Providing outstanding customer service to direct guests as well as providing multiple services such as coat check, wayfinding, greeting, access control, etc.
Communicating any safety or security needs with the Public Safety staff, external security, and Event Operations Team
Troubleshooting any last-minute event details or needs from the client
The Work Schedule
Typical work hours for this position vary, but expect to work evenings and weekends between 3 p.m. and 2:30 a.m. Availability on Friday and Saturday nights is required.
The Compensation & Benefits
Base Pay Range: $19.00-$20.59/hr
Work-Life Balance
7 to 25-hour workweek
Eligible to accrue up to 6 vacation days per year
3 sick days as of date of hire (can accrue up to 6.5 days per year)
Eligible to earn time and a half for working on any of the 7 Adler observed holidays
Flexible work arrangements
Paid Family Bereavement Leave & Jury Duty
Paid Parental Leave
Commuter flexible spending account
Retirement Savings Plan
403B plan with Adler match
Adler match is 100% vested immediately
Eligible to enroll as of the date of hire
Network of Support through our EAP programs
Resources to help address emotional, legal, and financial issues
Face-to-face, telephonic, and web-based services
Free subscription to the Calm Premium app
Employee Loan Program
Discounted Onsite Parking Program
Free Entrance to Chicago area museums and cultural institutions
The Person
The Adler is seeking a candidate with excellent customer service skills who can effectively communicate with team members, staff, and guests. This candidate must have great attention to detail.
Required Qualifications:
High School Diploma or equivalent
Proficient in following written and verbal instructions
Strong communication & customer service skills
Demonstrated ability to provide excellent customer service in a professional fast paced environment
Preferred Qualifications:
1-2 years experience in hospitality management
1-2 years experience working in large public event operations
The Adler Planetarium is dedicated to complying with its Equal Opportunity employer obligations. All qualified applicants will receive consideration for employment without regard to any characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please email the Human Resources Department at [email protected] with the nature of your request and your contact information. Accommodation requests will be considered on a case-by-case basis.
1st planetarium in the Western Hemisphere! Look up with us. 🔭 Explore our newest exhibit, Other Worlds—open now! 🪐
The Adler Planetarium connects people to the universe and each other. Whether it is introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, the Adler’s focus on meaningful connections dates back nearly a century. The museum typically hosts more than half a million visitors each year and reaches millions more through youth STEAM programs, neighborhood skywatching events, people-powered research, and other outreach efforts. Today, the Adler is bringing our unique approach—scientific exploration rooted in community and connection—to guests from around the world who can enjoy the digital Adler from their own homes, libraries, schools or offices. With the Adler’s support, people of all ages, backgrounds, and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way. Keep looking up. We’re looking up with you.
Offices: 1300 S. DuSable Lake Shore Drive, Chicago, IL 60605, US
1st planetarium in the Western Hemisphere! Look up with us. 🔭 Explore our newest exhibit, Other Worlds—open now! 🪐
The Adler Planetarium connects people to the universe and each other. Whether it is introducing a guest to the Ring Nebula, a neighborhood school to a community partner, a research team to a network of citizen scientists, or one staff member to another, the Adler’s focus on meaningful connections dates back nearly a century. The museum typically hosts more than half a million visitors each year and reaches millions more through youth STEAM programs, neighborhood skywatching events, people-powered research, and other outreach efforts. Today, the Adler is bringing our unique approach—scientific exploration rooted in community and connection—to guests from around the world who can enjoy the digital Adler from their own homes, libraries, schools or offices. With the Adler’s support, people of all ages, backgrounds, and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way. Keep looking up. We’re looking up with you.
Offices: 1300 S. DuSable Lake Shore Drive, Chicago, IL 60605, US
