Milnerton, Western Cape, South Africa · Hybrid
Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading. Who Are We? 1Nebula is a next-generation SaaS Technology Busin…
Skills: Customer Support, Technical Troubleshooting, CRM, Ticketing Systems, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide timely assistance to customers by resolving technical issues and guiding them through product features. Focus on customer satisfaction, retention, and product adoption through proactive engagement and data-driven reporting.
Requires a minimum NQF level 5 qualification, specifically a degree or diploma in Information Technology or Telecommunications. Candidates must possess strong technical troubleshooting skills and the ability to communicate complex concepts to non-technical users.
Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.
Who Are We?
1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.
We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with.
Learn more about our people brand by watching our culture videos:
Job Opportunity at 1Nebula:
The purpose of this position is to provide timely and effective assistance to customers resolving issues, guide users through product features. The role is focused on issues and request resolution and is key for customer satisfaction, retention and product adoption.
What You will do within this role (Your key responsibilities):
More about You (Our requirements for the role):
Although we believe in the potential of others more than anything else there are some minimum requirements we would look for so consider these before sending us your application
Our Amazing Perks!
A Smarter Way
There is a Smarter Way to optimise and manage your cloud environment. 1Nebula's FinOps capabilities, enabled by OneView®, will help you along a successful cloud journey.
Offices: 22 Park Lane, Century City, Cape Town, Western Cape 7441, ZA · Amsterdam, NL · Dallas, Texas 75248, US · London, W1U 6BP, GB
A Smarter Way
There is a Smarter Way to optimise and manage your cloud environment. 1Nebula's FinOps capabilities, enabled by OneView®, will help you along a successful cloud journey.
Offices: 22 Park Lane, Century City, Cape Town, Western Cape 7441, ZA · Amsterdam, NL · Dallas, Texas 75248, US · London, W1U 6BP, GB
