Ryan Seams profile photo

Ryan Seams

VP Customer Solutions at AssemblyAI

United States
500+ connections
Ryan Seams on LinkedIn

Updated 8 months ago

14+

Years Experience

15

Roles

31

Skills

2

Education

About

Motivated by working alongside incredible people and helping companies who are reshaping the world around us through technology. Developed and deliver exemplary customer experiences leveraging background in AI, data, and customer-facing roles. Passionate about traveling, triathlons, and technology trends.

Experience (15 roles)

Full-time · 1 yr 6 mos

2 roles · Jan 2024 - Present

VP, Customer Solutions

Current
Apr 2025 - Present · 3 mos·San Francisco Bay Area · Remote

Helping customers find solutions throughout their journey with Speech AI - research, evals, deployment, and beyond. Leading our amazing customer facing teams across our GTM org. AssemblyAI Playground | Try us today AssemblyAI | AI models to transcribe and understand speech AssemblyAI Docs | Start bu...

Head of Customer Success

Jan 2024 - Apr 2025 · 1 yr 4 mos·San Francisco Bay Area · Remote

Helping lead our technical customer facing teams to deliver an exemplary customer experience as we help developers build the future with Speech AI.

9 yrs 4 mos

12 roles · Oct 2014 - Jan 2024

Senior Director, Customer Success, Solutions Engineering, & Professional Services

Sep 2023 - Jan 2024 · 5 mos

As Head of Customer Success, Solutions Engineering, & Professional Services globally, I led a team of 40+ Customer Success Architects and Solutions Engineers across NA, EMEA, & APAC. Our goal is to create a legendary technical customer journey from the initial call to POC to onboarding to adoption t...

Senior Director, Customer Success & Professional Services

Feb 2023 - Sep 2023 · 8 mos

As Head of Customer Success & Professional Services globally, I led a team of 30+ Customer Success Architects across NA, EMEA, & APAC. Our goal is to help our customers create a culture of self-serve analytics and data democratization through customer-specific consultation from our product analytics...

Senior Director, Customer Success

Nov 2021 - Jan 2023 · 1 yr 3 mos

As Head of Customer Success globally, I led a team of 40+ including Customer Success Managers, Solutions Architects, Implementation Managers, & CS Operations across NA, EMEA, & APAC. This role encompassed all aspects of existing paid customer lifecycle management and operations, focused on onboardin...

Director, Customer Success

Feb 2021 - Oct 2021 · 9 mos

Senior Manager, Commercial Sales

Apr 2020 - Feb 2021 · 11 mos

As a Commercial Sales Manager, I led a team of 10+ new and existing business sales reps (Account Executives & Relationship Managers) in our commercial growth segment across our North America offices. This role covered our Mid-Market segment (51-1000 employees) and encompassed pipeline generation, fo...

Manager, Professional Services

May 2019 - Apr 2020 · 1 yr

As a Professional Services Manager, I led a team of 10+ talented and diverse Customer Success Managers, Solutions Architects, and Implementation Managers across our EMEA & APAC offices (London, Barcelona, Paris, & Singapore). This role encompassed full management of all aspects of the PS business in...

Team Lead, Professional Services

Dec 2018 - Apr 2019 · 5 mos

Senior Solutions Architect

Apr 2018 - Nov 2018 · 8 mos

Solutions Architects serve as dedicated technical advisors to Mixpanel's strategic customers. Through expertise around analytics implementations across all platforms (web, mobile, servers, IoT devices), technical best practices around data architecture, and mapping data collected to key business goa...

Solutions Architect

Nov 2017 - Mar 2018 · 5 mos

Solutions Architect

Aug 2016 - Oct 2017 · 1 yr 3 mos

Team Lead, Support Engineering

Sep 2015 - Jul 2016 · 11 mos

Mixpanel Support assists customers in all facets of integrating Mixpanel with their site, app, or server using JavaScript, iOS (Objective-C & Swift), Android, Python, Java, PHP, Ruby, Unity, and/or custom solutions using our APIs. Once data sending to Mixpanel is up and running, Support helps custom...

Support Engineer

Oct 2014 - Aug 2015 · 11 mos
Deloitte Consulting · Full-time

Business Technology Analyst

Deloitte Consulting · Full-time

Jun 2012 - Sep 2014 · 2 yrs 4 mos·San Francisco Bay Area · Hybrid

Experience as a full time Analyst at Deloitte Consulting working in the technology sector, primarily focused on system architecture, design, implementation, and maintenance. Responsible for all support responses to end users & bug fixes, development execution for app improvements, and data analysis ...

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Education (2)

University of Southern California

University of Southern California

University of Southern California

University of Southern California

Activities and societies: Institute of Electrical and Electronics Engineers (IEEE), Eta Kappa Nu (HKN) Electrical and Computer Engineering Honor Society, Tau Beta Pi Engineering Honor Society, Alpha Lambda Delta (ALD) Honor Society, Golden Key International Honor Society, Tau Kappa Epsilon Social Fraternity (Beta-Sigma Chapter)

Skills (31)

ConsultingVideo GamesAndroidMobile ApplicationsJavaScriptMarketingiPhoneStatisticsMixpanelQuality ManagementiOSSocial MediaMixpanelMySQLJavaScriptObjective-CSwiftPythonJavaPHPRubyUnityLambdaElectrical EngineeringPythonInformation TechnologySportsMicrosoft OfficeProject ManagementTravelAnalytics
Certifications (1)

Customer Success Leadership

Sales Assembly

Frequently Asked Questions

What is Ryan Seams's current role?
Ryan Seams is currently working as VP, Customer Solutions at Full-time · 1 yr 6 mos.
Where did Ryan Seams study?
Ryan Seams studied Master of Science (M.S.), Engineering Management at University of Southern California. They have 2 education entries on their profile.
What skills does Ryan Seams have?
Ryan Seams's top skills include Consulting, Video Games, Android, Mobile Applications, JavaScript. They have 31 skills listed on their profile.
Where is Ryan Seams based?
Ryan Seams is based in United States.

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