
Ryan Seams
VP Customer Solutions at AssemblyAI
Updated 8 months ago
14+
Years Experience
15
Roles
31
Skills
2
Education
About
Motivated by working alongside incredible people and helping companies who are reshaping the world around us through technology. Developed and deliver exemplary customer experiences leveraging background in AI, data, and customer-facing roles. Passionate about traveling, triathlons, and technology trends.
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Experience (15 roles)
Full-time · 1 yr 6 mos
Current2 roles · Jan 2024 - Present
VP, Customer Solutions
CurrentHelping customers find solutions throughout their journey with Speech AI - research, evals, deployment, and beyond. Leading our amazing customer facing teams across our GTM org. AssemblyAI Playground | Try us today AssemblyAI | AI models to transcribe and understand speech AssemblyAI Docs | Start bu...
Head of Customer Success
Helping lead our technical customer facing teams to deliver an exemplary customer experience as we help developers build the future with Speech AI.
12 roles · Oct 2014 - Jan 2024
Senior Director, Customer Success, Solutions Engineering, & Professional Services
As Head of Customer Success, Solutions Engineering, & Professional Services globally, I led a team of 40+ Customer Success Architects and Solutions Engineers across NA, EMEA, & APAC. Our goal is to create a legendary technical customer journey from the initial call to POC to onboarding to adoption t...
Senior Director, Customer Success & Professional Services
As Head of Customer Success & Professional Services globally, I led a team of 30+ Customer Success Architects across NA, EMEA, & APAC. Our goal is to help our customers create a culture of self-serve analytics and data democratization through customer-specific consultation from our product analytics...
Senior Director, Customer Success
As Head of Customer Success globally, I led a team of 40+ including Customer Success Managers, Solutions Architects, Implementation Managers, & CS Operations across NA, EMEA, & APAC. This role encompassed all aspects of existing paid customer lifecycle management and operations, focused on onboardin...
Director, Customer Success
Senior Manager, Commercial Sales
As a Commercial Sales Manager, I led a team of 10+ new and existing business sales reps (Account Executives & Relationship Managers) in our commercial growth segment across our North America offices. This role covered our Mid-Market segment (51-1000 employees) and encompassed pipeline generation, fo...
Manager, Professional Services
As a Professional Services Manager, I led a team of 10+ talented and diverse Customer Success Managers, Solutions Architects, and Implementation Managers across our EMEA & APAC offices (London, Barcelona, Paris, & Singapore). This role encompassed full management of all aspects of the PS business in...
Team Lead, Professional Services
Senior Solutions Architect
Solutions Architects serve as dedicated technical advisors to Mixpanel's strategic customers. Through expertise around analytics implementations across all platforms (web, mobile, servers, IoT devices), technical best practices around data architecture, and mapping data collected to key business goa...
Solutions Architect
Solutions Architect
Team Lead, Support Engineering
Mixpanel Support assists customers in all facets of integrating Mixpanel with their site, app, or server using JavaScript, iOS (Objective-C & Swift), Android, Python, Java, PHP, Ruby, Unity, and/or custom solutions using our APIs. Once data sending to Mixpanel is up and running, Support helps custom...
Support Engineer
Business Technology Analyst
Deloitte Consulting · Full-time
Experience as a full time Analyst at Deloitte Consulting working in the technology sector, primarily focused on system architecture, design, implementation, and maintenance. Responsible for all support responses to end users & bug fixes, development execution for app improvements, and data analysis ...
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Education (2)
University of Southern California
University of Southern California
Activities and societies: Institute of Electrical and Electronics Engineers (IEEE), Eta Kappa Nu (HKN) Electrical and Computer Engineering Honor Society, Tau Beta Pi Engineering Honor Society, Alpha Lambda Delta (ALD) Honor Society, Golden Key International Honor Society, Tau Kappa Epsilon Social Fraternity (Beta-Sigma Chapter)
Skills (31)
Certifications (1)▼
Customer Success Leadership
Sales Assembly
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