Alice Chen

I am one of the first members from Accenture's Global Center for Advanced AI (CAAI), currently focusing on high-touch clients and complex Agentic AI solution delivery. I help Accenture's enterprise clients land their first Agentic AI solution in Production and advise the CTOs on the modern Agentic AI platform strategy. Previously, I led AI Refinery Core Capabilities and AI Agent application / asset development. I was the Product Owner of CAAI's AI Agent Asset - Analytics Bot: the Gen AI-powered domain data and knowledge companion chatbot that understands natural language user queries and consistently delivers intuitive data insights with top accuracy (95%+). Examples of client's first Agentic AI products that I led and delivered include: Telecom Network Engineering Domain Research Assistant chatbot (2024), Travel Industry Trip Recommendation & Planner (2024), Dynamic Customer Profiling / Work Intake Tool (Agentic Workflow products) for different industries (2025). My educational background was Applied Math and Statistics. Before joining Accenture, I spearhead multiple Data & AI facets, from discovery to data engineering, from crafting intricate machine learning models to developing engaging data visualization, and delivering the end-to-end AI-powered products. My passion is firmly rooted in applying emerging technologies and transforming AI/ML from abstract concepts into tangible, practical, impactful real-life applications that generate measurable results, drive business values and growth. My track record showcases successful project delivery across a diverse range of industries including Software & Platforms, Airline & Travel, Consumer Products, Healthcare, Telecom, Financial Services, and research institutes. Beyond technocratic prowess, I champion equality in the tech realm and invest time growing Data & AI professionals. I lead initiatives promoting people development and fostering inclusion and diversity at the workplace. I am also a frequent panel speaker for events and podcasts on career development and AI leadership topics.