Alexis Lilly

I have always been intrigued by culture and the behaviors, beliefs and values that are passed along by communication and imitation. Whether it be traveling to a new country and learning about its culture or helping an organization change theirs – culture has been a focal point in my life and in my career. Transitioning through my career, I have had the opportunity to work with many amazing, culturally diverse clients (organizationally and internationally). The early part of my career was spent focused on culture analysis and integration to support large scale M&A transactions. This experience fostered my interest in organizational transformation and the culture behaviors required for successful change; ultimately leading my career towards Change Management consulting. In the years following, I spent time specializing in business engagement and readiness – communications, training and adoption. My passion for culture and change led me to LinkedIn, whose vision is to make the world’s professionals more productive and successful by transforming the ways companies hire, market and sell. As a Global Customer Success Manager, my focus was on driving customer success and partnering with organizations to successfully adopt and leverage LinkedIn’s Sales Navigator platform to help drive sales. Following LinkedIn, I took a sabbatical to pursue my passion in Yoga, becoming a certified teacher while traveling in Indonesia. This experience provided me greater appreciation for the importance of work-life balance and mental health, especially with the constant change and unknown over the last few years. I love incorporating my learnings into my current leadership role to better support my team in the day to day. At Collibra, I've had the wonderful opportunity to grow our Customer Success team from 5 CSMs to a global team of 50, currently leading Healthcare, Federal and East Regional teams. I'm proud to have been a part of our growth over the last 4 years, maturing and scaling the CS organization and programs to better serve our customers and CSM team.