Alex Griffen (he/him)
Customer Success | Technical Revenue Enablement Executive | Growth Strategies | Marketing & Sales Enablement | Global Operations
Updated 10 months ago
15+
Years Experience
11
Roles
32
Skills
1
Education
About
As a technical and transformative leader, I bring a reputation of success in driving revenue growth and enabling sales with enterprise clients operating at the highest levels of global business. I excel at conveying complex technical concepts to non-technical business leaders, creating new roles and functions that help companies reach breakthrough levels of growth, and giving teams the knowledge, processes, and tools to win in highly competitive markets. Combining a deep technical background with standout business and communications skills, I work effectively at every level to drive alignment and trust between internal teams-an essential element in my ability to capture high-value opportunities that set organizations on a trajectory for sustained long-term success. SKILLS, COMPETENCIES & EXPERTISE Customer Success, Solution Innovation, Technical Revenue Enablement, Sales & Solution Engineering, Vision, Strategy & Execution, Key Relationship Management, Sales & Marketing Enablement, Process Design, Efficiency & Optimization, API Testing, Technical Discovery, Business Case Development, Go-To-Market Strategy, Post-Sales Support, Global Operations, Cost Control, Mentoring & Team Building, Performance Cultures Training Programs, Solution Demos, Advisory Engagements TECHNOLOGY, PLATFORM & PROGRAMMING EXPERTISE REST APIs, HTTP, Java, PHP, C#.net, Python, JavaScript, Linux, AWS, SQL, NoSQL, Docker/ Containers
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Experience (11 roles)
Developer Success Engineer
CurrentDirector of Global Technical Revenue Enablement
The world's largest continuous testing cloud of web and mobile applications, Sauce Labs helps leading global enterprises ensure that their apps and websites work flawlessly on every browser, OS, and device. * Responsible for establishing the Global Technical Revenue Enablement team and strategy to ...
Senior Director of Sales Enablement
The market leader in AI-first CX, Netomi helps companies deliver higher quality customer experiences at scale to deliver a 5x boost in support team capacity, a 90% resolution rate, and support in 100+ languages. * Defined the Sales Enablement strategy at Netomi, stood up the function within the co...
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Education (1)
Diablo Valley College
Activities and societies: I graduated with honors from DVC, and participated in extracurricular swimming and running clubs.
Skills (32)
Certifications (2)▼
PHP Fundamentals
AcademyX
Full Stack Web Development Certification
freeCodeCamp
Volunteer Experience (1)▼
Mentor
The Leukemia & Lymphoma Society
Jan 2012 - Jan 2013 · 1 yr
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