
Ajay Tripathi
Senior Engineering Manager at Amazon | Scalable Systems | ML and Gen AI solutions | Customer Experience
Updated 8 months ago
21+
Years Experience
7
Roles
30
Skills
1
Education
About
As a senior engineering leader with 20+ years of experience building mission-critical, customer-facing platforms, I specialize in leading high-scale engineering organizations, delivering ML and GenAI-powered systems, and driving measurable business impact. At Amazon, I scaled my team from 5 to 50+ engineers across geographies and led the development of backend systems serving 300K+ requests per second. I’ve launched 100+ customer features across Product Detail Page, Search, and Gateway flows—contributing over $2B in revenue uplift and 2M+ new customer acquisitions. My expertise spans: -Distributed Systems Architecture -ML Model Deployment (BERT, LLMs), semantic search, session-aware personalization, GenAI Use Cases (RAG) -Page Platform Strategy -Performance Optimization & Observability -Inclusive Team Building and Leadership Coaching I’m passionate about architecting scalable platforms, developing high-performing teams, and connecting product innovation to real customer value. Let’s connect if you’re building next-gen customer platforms, GenAI applications, or tackling high-scale backend systems. Technical Expertise: Programming Languages: Java, Python, C, C++. Technologies: Distributed Systems, AWS, NoSQL, Web Technologies, REST APIs, Machine Learning (ML). Databases & Big Data: DynamoDB, Oracle, MySQL, Hadoop, MapReduce. CI/CD Tools: Jenkins, Pipelines & Workflows Core Competencies: Data Structures, Algorithms, System Design
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Experience (7 roles)
9 yrs 1 mo
Current2 roles · Jul 2016 - Present
Senior Software Development Manager; Promotions Platform, Search and Product Page
CurrentI am currently leading several engineering teams in Seattle and Vancouver, including Product Page, Search Experience, Trust Platform, and Promotions Platform. The Promotions team manages a Tier-1 REST service that supports high traffic (200K requests) and powers the user experience on key retail pag...
Software Development Manager
I led an 18-member technology team responsible for Softlines, Amazon Global Store, and Heavy & Bulky categories. We developed features such as low-latency image display, user profiles, size charts, delivery promises, and compliance services. Our tech stack included Java, Python, Native AWS, and Amaz...
Head of Engineering
As the Head of Engineering for Rates Exotic products in India, I led four teams comprising 20+ members. I established the roadmap for the Indian team through collaboration with counterparts in the US and UK (Desk Directors) and ensured the punctual delivery of features. I also played a crucial role ...
Senior Software Development Engineer
I established a new team and introduced a new technology stack for Fixed Income trade management in our India office, following knowledge transfer sessions from WallStreetSystem, a company based in France. Our efforts focused on improving existing features, resolving bugs, coding functional specific...
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Education (1)
Indian Institute of Technology (Banaras Hindu University), Varanasi
2001 - 2005
Skills (30)
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