Forward Deployed Engineer
About this role
About Us
Tavus is a research lab pioneering human computing. We’re building AI Humans: a new interface that closes the gap between people and machines, free from the friction of today’s systems. Our real-time human simulation models let machines see, hear, respond, and even look real—enabling meaningful, face-to-face conversations. AI Humans combine the emotional intelligence of humans with the reach and reliability of machines, making them capable, trusted agents available 24/7, in every language, on our terms.
Imagine a therapist anyone can afford. A personal trainer who adapts to your schedule. A fleet of medical assistants that can give every patient the attention they need. With Tavus, individuals, enterprises, and developers can all build AI Humans to connect, understand, and act with empathy at scale.
We’re a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners.
Be part of shaping a future where humans and machines truly understand each other.
About Role:
This isn’t a traditional engineering job. As a Customer Engineer, you’ll split your time between two worlds:
With customers (30–40%) — working hands-on to debug integrations, unblock adoption, and help them build amazing things with Tavus.
With our product (the rest of the time) — building SDKs, prototypes, and enhancements to our core platform that make Tavus more powerful, intuitive, and delightful to use.
You’ll be the bridge between customers and engineering, turning real-world challenges into product improvements. Your mission is simple: ensure every developer and creator has a smooth, magical experience with Tavus — backed by great docs, guides, tools, and product enhancements.
Core Responsibilities
Work directly with customers to debug, build POCs, and design solutions.
Build prototypes, SDKs, sample apps, and tools that improve developer experience.
Collect feedback, identify patterns, and translate them into product/engineering improvements.
Partner on early feature adoption: test pre-release features with customers, gather feedback, suggest iterations.
Help define how we develop a world class customer experience
Company at a glance
Tavus is a human computing research lab and pioneer in human computing, building AI Humans to bridge the gap between people and machines and teach machines to be human. Founders Hassaan Raza and Quinn Favret lead Tavus, which is growing.
Top Benefits
- Extremely competitive healthcare
- Unlimited PTO
- Gear stipends
What happens next
Skip the application pile. I get you in front of the people who decide.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
When the company wants to meet, I get the call on your calendar. You just show up.
Culture & values
When you join Tavus, you are joining a diverse and supportive team.
This position has a flexible work schedule.
Diversity is what drives our success – it is at the core of how we hire, communicate, and work.
Our work is driven by our people, and our success is shared by all.
We want Tavus to be a place for you to learn, directly drive impact, and be with a team you love.
Tavus is growing fast, and we would like you to grow with us!
We are not looking for cultural fits, we are looking for culture creators.
Know someone who'd be great for this?
