Backend Engineer

Reports to: Head of Engineering / CTO

About Superagent AI

Superagent AI is building the AI-native distribution layer for insurance — a $7T industry still run on manual workflows and legacy software. We're an early-stage, fast-moving team reimagining how insurance is sold, serviced, and supported, with AI at the core. Backed by top-tier VCs, we're an international team of exited founders, builders, and technologists. Already trusted by 100+ agencies, we're building the next version of the platform fast and running it reliably as we scale — a real-time voice platform, an agent/skills layer, omnichannel messaging, and deep insurance-system integrations.

What you'll do

• Build and ship features across our backend platform: the campaign/workflow engine, integrations layer, and core APIs.
• Work directly in our multi-tenant PostgreSQL data model - schema design, migrations, query performance.
• Design and implement event-driven and queue-based workflows using Temporal (our workflow engine).
• Own features end-to-end: design, build, test, deploy, and support in production.
• Ship daily using Claude Code / Codex as a core part of how you work - we're an AI-native engineering org.
• Partner closely with the Head of Engineering and the rest of the team on architecture and code review.

About you (must-haves)

• High ownership and hands-on experience - you take a feature from design to production and support it after ship.
• Strong in TypeScript/Node - comfortable building and maintaining production APIs and services.
• Experience with PostgreSQL and relational data modeling at production scale.
• Comfortable with distributed/event-driven systems (queues, workflow engines, idempotency).
• You use Claude Code / Codex or similar AI coding tools daily and are comfortable orchestrating coding agents as part of your workflow.
• Clear communicator, comfortable working async on a distributed team.

Bonus

• Experience with NestJS, Temporal, or another workflow orchestration engine.
• AWS experience (RDS, ECS/EKS, Terraform).
• Experience with LLM/agent systems in production (Anthropic, OpenAI, prompt/agent orchestration, evals).
• Insurance, fintech, or another regulated/compliance-heavy vertical.

Our stack

Backend: TypeScript, Node, NestJS (monorepo) · Orchestration: Temporal (Temporal Cloud) · Data: PostgreSQL on AWS RDS (multi-tenant, row-level security), Terraform IaC · AI: Anthropic + OpenAI models, prompt/agent orchestration, evals · Frontend: React / Next.js · Platform: AWS, Clerk (auth), Datadog (observability) · How we ship: Linear, GitHub, Claude Code + Codex as part of daily engineering.

How we work

Fast-moving distributed team with an AI-native engineering culture. We're closer to our customers than most competitors - that's our edge, and it drives how we prioritize. We ship things that work for real agencies, not demos.