Founder’s Associate (GTM/Sales) - Munich (d/f/m)
About this role
Pluno is seeking a Founder’s Associate (GTM/Sales) in Munich to help bring our product to the right customers. You’ll work closely with our CEO to test GTM strategies, run outbound campaigns, and accelerate early traction at a fast-growing startup. Your impact will shape how we scale with AI-enabled processes.
What youll do
- Frontline outreach to bring our product to the right customers, crafting campaigns, leading discovery calls, qualifying high-potential leads, and guiding them into the trial experience.
- Experiment with outbound campaigns, generate lead lists, and reach out via email, LinkedIn, and calls to book discovery calls.
- Lead and participate in discovery calls and establish a shared communication channel.
- Take ownership and explore new growth channels.
- Track every pipeline step and continuously improve conversion rates.
- Leverage AI across responsibilities and help make internal processes AI-native, exploring what’s possible with the current state of AI.
What Pluno is looking for
- Experience with CRM and outbound sales workflow, including accurate pipeline tracking and reporting.
- Located in Munich, Germany or willing to relocate; on-site work required.
- Thrives in a small team with high accountability and takes ownership of work.
- Native-level fluency in German.
- Experience in go-to-market (GTM) strategy development and execution in a startup environment.
- Experience crafting outbound campaigns and reaching out via email, LinkedIn, and calls to book discovery calls.
- Willingness to leverage AI to drive impact and help build AI-native processes.
- Follow our operating principles in how you work.
- Ability to share impressive results from past roles or side projects.
Company at a glance
Pluno builds the first autonomous AI customer support team that handles every customer interaction, escalates intelligently, and routes to the right people. Based in Munich, it serves 100+ brands including AAVE, Dune, and Scroll, answering over 1 million questions annually.
Culture & values
Pluno is building the first fully autonomous AI customer support team, signaling a culture that prioritizes autonomy and innovative problem-solving.
It handles every customer interaction, escalates intelligently, and asks the right people for help when needed, reflecting a collaborative and pragmatic approach to issue resolution.
Pluno operates with a Silicon Valley-style startup vibe while based in Munich, suggesting a fast-paced, growth-oriented work environment.
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