Go-To-Market associate

This role is an early-stage Go-To-Market associate who will own top-of-funnel generation and stay close to deployments to learn how customers derive value, working directly with the Cofounder and CEO on high-priority commercial initiatives. You’ll join a small, fast-moving team engaging with senior leaders at banks, PSPs, and fintechs, helping shape GTM motions and customer success as the business scales.

What youll do

• Own cold calling and outbound prospecting to drive daily dials, personalization, and qualified meeting bookings.
• Support deployment strategy and customer success by assisting pilots, joining demos/onboarding, and capturing feedback.
• Manage funnel and GTM operations, including CRM hygiene, pipeline reporting, and experiment tracking.
• Build and maintain AI automations for sequencing and support clean handoffs between teams.
• Run outreach tied to events, conferences, and community/network channels where relevant.
• Sit in on customer calls and demos to identify pain points and surface product insights.
• Drive expansion of use cases and help move trial customers toward conversion.
• Implement processes and systems that scale commercial operations as Diligent grows.

What Diligent is looking for

• 1–2 years’ experience in a high-paced environment (VC-backed startup, tech sales, banking, or management consulting) or equivalent demonstrated impact (tier‑1 university + activities or a meaningful side hustle).
• Experience engaging with enterprise customers through sales, consulting, or banking roles.
• Strong commercial instincts with demonstrated ownership, structured thinking, and high emotional intelligence.
• Comfortable working in-person 5 days a week from the office near Waterloo St in London.
• Hungry, curious, and able to operate autonomously as an extension of the founding team.