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AI customer service agent for B2C Companies
on-site•San Francisco
Summary
This position is no longer available
This job listing has been removed by the employer and is no longer accepting applications.
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AI customer service agent for B2C Companies
GigaML Raises $3.6M To Help Enterprises Build LLMs As Powerful As GPT4 | Entrepreneur Oct 23, 2023 Company Launches Giga ML's X1 Large 32k - The most powerful on-prem deployable model See original launch post We are announcing our first lineup of on-premise LLMs, X1 Large 8k, 32k — pre-trained and fine-tuned versions of llama2 70B, which are outperforming Claude 2 on the MT bench with a score of 8.1 vs 8. (White paper coming soon with performance on all the benchmarks.) X1 Large is available for further fine-tuning and pre-training. Try it out here and let us know what you think! Email us at [email protected] if you want fine-tuning and pre-training access in-cloud or on-premise.
The problems today
Pre-training: Existing large language models (LLMs) lack the ability to pre-train on specific text data, hindering their effectiveness in specialized domains like healthcare, legal, and finance. Fine-tuning: The inability to fine-tune LLMs for specific output structures or forms restricts their adaptability in critical areas requiring tailored responses. Privacy: Organizations dealing with sensitive customer data face trust & compliance challenges when using third-party servers like OpenAI and Anthropic.
X1 Large
Performance: Achieves an MT bench score of 8.1, surpassing Claude 2 after fine-tuning and pre-training. Customization: Our unique pre-training and fine-tuning capabilities provide unrivaled performance for industry-specific use cases. Security: Offers secure on-premise deployment, ensuring data privacy for enterprises.
State of the art RAG
We’re partnering with @Mano AI to bring state of art RAG for on-prem deployment on your petabytes of data.
Our ask
Try out out the demo here with your prompt and let us know how it performed! Email us at [email protected] if you want fine-tuning and pre-training access in-cloud or on-premise.
Company
Giga Founded: 2024 Batch: Summer 2023 Team Size: 20 Status: Active Location: San Francisco Primary Partner: Harj Taggar
About Giga
At Giga, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling rapidly to meet increasing demand. 'Our AI agents:Reliably navigate complex, real-world conversations with clarityMaintain exceptional accuracy in handling sensitive information like paymentsOperate with extremely high availability (24 hrs/day)Seamlessly scale to meet enterprise-level demands (+40k tickets/day)Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors
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What does a AI customer service agent for B2C Companies do at Giga?
The AI customer service agent for B2C Companies role at Giga involves AI customer service agent for B2C Companies GigaML Raises $3.6M To Help Enterprises Build LLMs As Powerful As GPT4 | Entrepreneur Oct 23, 2023 Company Launches Giga ML's X1 Large 32k - The most powerf...
Is the AI customer service agent for B2C Companies position at Giga remote?
The AI customer service agent for B2C Companies position at Giga is based in San Francisco, United States and is on-site. Contact the company through Clera for specific work arrangement details.
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