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CarrierMumbai City, Maharashtra, India · On-site
Role: Manager- Strategic Accounts Location: Mumbai Full/ Part-time: Full Time About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that…
Skills: Business Development, Strategic Account Management, Stakeholder Mapping, Inside Sales Management, Customer Relationship Management
Wilhelmsen groupMumbai City, Maharashtra, India · On-site
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Marine Products India Private Limited (WSS) is looking for a Supply C…
Skills: Supply Chain Management, Order Processing, Inventory Management, Procurement, Communication
SS&C TechnologiesMumbai City, Maharashtra, India · On-site
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Client Service, Complaint Handling, Financial Services
Morgan StanleyMumbai City, Maharashtra, India · On-site
Sales Support (French Desk), Associate, Institutional Equity Division The role sits within the Sales Support function, providing dedicated support to the French onshore Derivatives Sales Desk. The position involves end‑t…
Skills: Equity Derivatives, French Fluency, English Fluency, Trade Booking, Post-Trade Lifecycle Management
FactSetMumbai City, Maharashtra, India · On-site
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Financial Analysis, Client Relationship Management, Public Speaking, Excel Modelling, Portfolio Analysis
International SOSMumbai City, Maharashtra, India · On-site
About the role To ensure that India has the right network of service providers and processes in place to provide excellent customer service in assisting members of Intl.SOS, 24 hours a day. Key responsibilities •W…
Skills: Business Development, Network Management, Contract Negotiation, Vendor Management, Stakeholder Management
RocheMumbai City, Maharashtra, India · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Payroll Services, Benefits Administration, Workday, Advanced Excel, Analytical Ability
TD SYNNEXMumbai City, Maharashtra, India · On-site
Job Purpose The position will develop and oversee a group of partners who provide services to customers. In this role, you will manage all aspects of Vendor Partner Programs including: new partner recruitment, monitor pa…
Skills: Vendor Management, Partner Recruitment, Sales Management, Business Development, P&L Management
TD SYNNEXMumbai City, Maharashtra, India · On-site
Job Purpose The position will develop and oversee a group of partners who provide services to customers. In this role, you will manage all aspects of Vendor Partner Programs including: new partner recruitment, monitor pa…
Skills: Vendor Management, Partner Recruitment, Sales Management, Business Development, P&L Management
AccentureMumbai City, Maharashtra, India · On-site
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications:Any Graduation/12th/PUC/HSC Years of Experience:1 to 3 years Language - Ability:English(International) - …
Skills: Omnichannel Customer Communications, Customer Care, Customer Satisfaction, Customer Service, Customer Support Operations
BrowserStackMumbai City, Maharashtra, India · Remote OK
Who are we and what do we do? BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at …
Skills: Account Management, B2B SaaS Sales, Revenue Retention, Upselling, Cross-selling
AccentureMumbai City, Maharashtra, India · On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must ha…
Skills: SAP ABAP Development for HANA, Debugging, Troubleshooting, SAP System Architecture, System Log Analysis
NTT DATA, Inc.Mumbai City, Maharashtra, India · On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: Firewall Infrastructure, SIEM, ITIL Processes, ITSM Tools, Incident Management
FedExMumbai City, Maharashtra, India · On-site
What can you expect as a FedEx team member? Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location tra…
Skills: Accuracy & Attention To Detail, Microsoft Office, PC Skills, Numerical Skills, Team Working Skills
NTT DATA, Inc.Mumbai City, Maharashtra, India · On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: Managed Services, Cross-Technology Infrastructure, ServiceNow, ITIL Processes, Incident Management
DBS BankMumbai City, Maharashtra, India · On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the co…
Skills: Relationship Management, Client Acquisition, AUM Growth, Cross-selling, Up-selling
Marsh McLennanMumbai City, Maharashtra, India · Hybrid
Company: Marsh McLennan Agency Description: We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working …
Skills: US Certificate Issuance, Commercial Insurance, ACORD Certificates, Insurance Broking, Process Management
There are currently 14 open customer service & support positions in Mumbai City, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accenture, NTT DATA, Inc., TD SYNNEX, BrowserStack, Carrier, among others. Browse the listings above to see every active employer.
Yes — 2 of the 14 open customer service & support positions offer remote or hybrid work (1 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Carrier
Mumbai City, Maharashtra, India • On-site
Role: Manager- Strategic Accounts
Location: Mumbai
Full/ Part-time: Full Time
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About the role
As Strategic Accounts, you will be responsible for managing a team of intermediate or experienced Inside Sales professionals. Sets objectives and guides team on inside sales goals. Responsible for ensuring inside sales goals are met, and supporting inside sales team. Makes significant improvements on processes to enhance insides sales work performance.
Key Responsibilities:
As a Manager - Strategic Accounts, you’ll be responsible for:
Drive business development through key and strategic customers to achieve sustainable growth.
Identify, create, and develop new strategic accounts to contribute to overall organizational growth.
Map key stakeholders and decision-makers within strategic customer accounts and manage the end-to-end customer relationship.
Coordinate closely with internal business, sales, operations, and service teams to ensure a smooth and consistent customer experience.
Act as a single point of contact for strategic customers.
Understand customer needs, pain points, and future plans to propose value-based solutions.
Lead regular business reviews, performance discussions, and roadmap alignments with customers.
Ensure high levels of customer satisfaction and retention.
Work closely with sales, engineering, operations, service, and finance teams to ensure seamless execution.
Coordinate technical discussions, proposals, and project timelines.
Escalate and resolve customer issues proactively.
Track customer industry trends, competitor activity, and market dynamics.
Provide inputs for product improvement and strategic decision-making.
Requirements
As a minimum you must have:
University Degree or equivalent experience and a minimum of 5 years prior relevant experience
Benefits
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Enjoy your best years with our retirement savings plan
Have peace of mind and body with our health insurance
Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
Drive forward your career through professional development opportunities
Achieve your personal goals with our Employee Assistance Programme
Job Applicant Privacy Notice
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Use of AI in Recruitment
Technology enabled tools may support parts of the recruitment process, with oversight by people.
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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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